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So I use windows for zoom meetings and it seems most of these issues are easily mitigated by a few easy steps. There is always going to be that choice between open and easy and locked down and hard. As long as you know what it is going in, you can take the proper precautions.
 
Recently the heart surgeon I visited on March 10th (and another surgeon, plus a nurse) wanted me to do a video conference yesterday, primarily to answer some questions I had. Their instructions to get ready for it was to download and install Zoom. Well, when I read last week about the security issues surrounding them (some more "bad" press within the last few days), I went ahead and canceled it. No way am I going to risk anything!
 
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I think the real concern is that many businesses rely on it. I dunno why they just don't use Skype. or Google Hangouts.. Microsoft and Google will get more business from those fleeing.

Skype? Hangouts?

Neither provide the fully fledged conference call experiences enterprises require.
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Recently the heart surgeon I visited on March 10th (and another surgeon, plus a nurse) wanted me to do a video conference yesterday, primarily to answer some questions I had. Their instructions to get ready for it was to download and install Zoom. Well, when I read last week about the security issues surrounding them (some more "bad" press within the last few days), I went ahead and canceled it. No way am I going to risk anything!

The irony being that a lot of the issues reported are way overblown. They definitely have some changes to make, but it's not the horribly leaking boat the press has made it out to be either.
 
Skype? Hangouts?

Neither provide the fully fledged conference call experiences enterprises require.
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The irony being that a lot of the issues reported are way overblown. They definitely have some changes to make, but it's not the horribly leaking boat the press has made it out to be either.

ok,, perhaps not Skype, but Google hangouts you can get more than 2 people on a conference... What extra has zoom going for ?
 
I think the real concern is that many businesses rely on it. I dunno why they just don't use Skype. or Google Hangouts.. Microsoft and Google will get more business from those fleeing.

How are these options more private and secure than Zoom? Serious question. Skype in particular was a latecomer to encryption and then made it optional.
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Recently the heart surgeon I visited on March 10th (and another surgeon, plus a nurse) wanted me to do a video conference yesterday, primarily to answer some questions I had. Their instructions to get ready for it was to download and install Zoom. Well, when I read last week about the security issues surrounding them (some more "bad" press within the last few days), I went ahead and canceled it. No way am I going to risk anything!

There is at least one HIPAA-flavored version of Zoom marketed to medical professionals. The one I'm familiar-with is managed by Luxsci.com (an excellent group, by the way). I'd take a consult via even the standard version of Zoom over a visit to the doctor's office or hospital anytime, these days.
 
The irony being that a lot of the issues reported are way overblown. They definitely have some changes to make, but it's not the horribly leaking boat the press has made it out to be either.
Ironic or not, there are still enough "holes" to make me not want to use it.
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There is at least one HIPAA-flavored version of Zoom marketed to medical professionals. The one I'm familiar-with is managed by Luxsci.com (an excellent group, by the way). I'd take a consult via even the standard version of Zoom over a visit to the doctor's office or hospital anytime, these days.
From what I understand, the main reason for using an app like Zoom is that they would be able to show me some actual pictures of my heart. But I have already seen one when I visited the doctor last month, and I have a very good idea of what they want to explain to me. I've already gathered plenty of details from them, and have already done a good amount of research (it's amazing what one can learn!). There are plenty of excellent photos of various parts of the heart that can be used for their explanation, and there is a possibility another tele-conference will be set-up. So, for now, an in-person visit is not necessary. As it is, not even sure if the original surgery (canceled due to COVID-19) can be done soon, again because of the circumstances surrounding the virus. Unless they tell me something different, my condition is not considered serious enough to have the surgery done "soon". I actually want to go with non-invasive procedures versus surgery, and that is one of the issues we'll be discussing.
 
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ok,, perhaps not Skype, but Google hangouts you can get more than 2 people on a conference... What extra has zoom going for ?

Oh, I dunno, breakout rooms, in app app sharing, cloud recording, host controls, scalability, in app chat, in app question handling, multiple audio and video controls, scheduling... And that's just what came to mind at 10 to midnight just before bed...
 
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How are these options more private and secure than Zoom? Serious question. Skype in particular was a latecomer to encryption and then made it optional.
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There is at least one HIPAA-flavored version of Zoom marketed to medical professionals. The one I'm familiar-with is managed by Luxsci.com (an excellent group, by the way). I'd take a consult via even the standard version of Zoom over a visit to the doctor's office or hospital anytime, these days.

I guess its only when these concerns come to light, is only what i'm basing it on... However, its what companies choose to use...
 
Just further to my post about looking at Zoom alternatives...I did test Webex and Teams for my situation. I actual prefer the interface of Webex to Zoom (Teams...ugh), BUT...neither had anything near the image quality of Zoom. Please - I beg thee, InterWebbers - resist the urge to chime in with how Webex or Software X with your homemade webcam was as clear as a crystal mountain stream for you and earnestly explain how I'm wrong and must be disabused of my notions. I am only commenting on my specific usage scenario: a weekly family meeting connecting about 15 users in North America, Europe, and the Middle East.

In side-by-side comparison the Zoom video quality was markedly, noticeable clearer. I wish I could say it was even close, as I was keen to use Webex for the unlimited call time on the free tier. But I couldn't justify switching everyone over to a surprisingly inferior user experience. I don't know what Zoom uses for their special sauce to squeeze the resolution they do, but there it is. YMMV, as it is said.

As to the security concerns, I have tried to mitigate them slightly by enabling the Waiting Room function, and I see that Zoom has enabled password protection by default which I was already using.

From the media it seems most of the security concerns seem to stem from improper configuration of the service, or lack of understanding that the password is hashed as part of the sign-in link and then sharing it widely on their social media (!!) with the predictable result of Zoom-bombing. Can't really blame that on the company.

If one was truly paranoid about their communication I would suggest something like Signal, but any of these video conferencing platforms represent compromise. Alas my family chats would be more painfully boring than prurient for anyone eavesdropping, so for now I'm sticking with Zoom.
 
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