Zune 30 Failing EVERYWHERE, All At Once!

Discussion in 'Community Discussion' started by Auzburner, Dec 31, 2008.

  1. Auzburner macrumors 65816

    Auzburner

    Joined:
    Apr 11, 2008
    Location:
    Syracuse, NY - USA
    #1
    http://gizmodo.com/5121311/30gb-zunes-failing-everywhere-all-at-once

    http://www.engadget.com/2008/12/31/30gb-zunes-mysteriously-begin-to-fail-at-12am-december-31st/

    EDIT: http://news.cnet.com/8301-10805_3-10129977-75.html?tag=newsLatestHeadlinesArea.0
    Another article.

    EDIT: http://www.cnn.com/2008/TECH/12/31/zune.player.failures/index.html (Consultant)
    Additional Article, Press is having a field day with this... Every source has to have their own take...

    This is pretty intense, trying to figure out if it's a new years hoax already titled "Z2K", or for real.



    EDIT
    This is the solution:
    http://forums.zune.net/412486/ShowPost.aspx
    Who would have guessed? It's to just wait!


    http://gizmodo.com/5121618/how-to-revive-dead-zunes-30s
    Quick Solution, Caution may void warranty...
     

    Attached Files:

  2. leekohler macrumors G5

    leekohler

    Joined:
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    Chicago, Illinois
    #2
    Doesn't look like a hoax. This is gonna look bad for Microsoft.
     
  3. mkrishnan Moderator emeritus

    mkrishnan

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    Grand Rapids, MI, USA
    #3
    Nice. Maybe the users weren't Social enough, and so their Zunes shut down to erm... encourage them?
     
  4. leekohler macrumors G5

    leekohler

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    #4
    Like I said, this looks pretty bad, and looks to be for real. Why would so many Zune owners make this up?
     
  5. itcheroni macrumors 6502a

    Joined:
    Sep 23, 2005
    Location:
    CA
    #5
    Should only need a software update. If not... well, they knew what they were getting themselves into with a zune. :)
     
  6. mkrishnan Moderator emeritus

    mkrishnan

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    #6
    No, I don't particularly disbelieve it. Although I will make the alternate case that, as there are hardly any Zune users to begin with, the impact on MS might not be so bad. I can hardly imagine Zunes are being sold by word of mouth. Hardly anyone even knows one person with a Zune, let alone people who have Zunes who know people who also have Zunes.
     
  7. leekohler macrumors G5

    leekohler

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    #7
    Ha! True enough! Most of them are most likely total tech geeks anyway.
     
  8. Auzburner thread starter macrumors 65816

    Auzburner

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    Syracuse, NY - USA
    #8
    Epic Fail.

    Yeah, it looks pretty bad. I'm surfing around the Zune support forum's and some of the Moderators and top Zune lovers are embarrassed about their beloved players failing. Zune Support Page Apparently the hard reset fix that entails the user having to remove portions of the Zune's case, and voiding the warranty works for only a moment until the Zune realizes what the date is after being plugged in. Haha Wow. Link to Restart Fail
     
  9. sushi Moderator emeritus

    sushi

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    #9
    Agree that it doesn't look like a hoax.

    But why are they failing like this. Weird. Software issue?

    Definitely does not bode well for Microsoft if true.
     
  10. Auzburner thread starter macrumors 65816

    Auzburner

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    Syracuse, NY - USA
    #10
    According to the Zune support forum's, some users with multiple Zune 30's have different firmware versions on them. The current version is causing this issue, as one user explained his wife's Zune that sits around and still has the old firmware is perfectly fine...
     
  11. mkrishnan Moderator emeritus

    mkrishnan

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    Grand Rapids, MI, USA
    #11
    Yeah, it seems almost certain that it's a software/firmware issue, especially based on Auzburner's comment.

    So has anyone reported (credibly) that they have a Zune that "should" be affected but is not?
     
  12. sushi Moderator emeritus

    sushi

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    #12
    So it is a software issue, in this case Firmware.

    Well at least that can be fixed relatively easily I would think.
     
  13. leekohler macrumors G5

    leekohler

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    #13
    We ARE talking about Microsoft. ;)
     
  14. mkrishnan Moderator emeritus

    mkrishnan

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    #14
    I'm sure they'll release a Zune V1 SP1 (Beta) by weeks end. It will take up half the hard drive, render 1/3 of the songs unplayable, and remain in beta for six months while people debate over whether it is indeed worth upgrading to it. :D
     
  15. Auzburner thread starter macrumors 65816

    Auzburner

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    Syracuse, NY - USA
    #15
    It should only be a quick firmware update, but man - big mess up. It's upsetting users so much they are nearly throwing them away, that's about all they are worth ATM. I'm yet to find anyone with the latest firmware attesting they have a functioning Zune 30. It's quite entertaining reading their forums.
     

    Attached Files:

  16. iVoid macrumors 65816

    Joined:
    Jan 9, 2007
    #16
    Even Microsoft never expected Zune to last beyond 2008 so they put a self destruct function in.

    :)
     
  17. davidwarren macrumors 6502a

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    Aug 28, 2007
  18. JG271 macrumors 6502a

    JG271

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    UK
    #18
    Its Y2k! Run!

    ...8 years later. :p
     
  19. Dagless macrumors Core

    Dagless

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    #19
    Wow, that's quite odd. Why did they balls the Zune up so badly? In general.
     
  20. iJohnHenry macrumors P6

    iJohnHenry

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    #20
    Run, it's Y31,622,401K.

    Extra second, PLUS extra day (Leap Year), which would be today. :p
     
  21. talkingfuture macrumors 65816

    talkingfuture

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    The back of beyond.
    #21
    Wow thats scary. Can't think of any mass failures like this happening before.
     
  22. sushi Moderator emeritus

    sushi

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    #22
    That's true! :)

    Well said. Probably be SP2 by the time that it's stable. :p

    With devices like the Zune, iPod, iPhone and such, people want them to work worry free. This situation changes that for the Zune. Not a good sign.
     
  23. bacaramac macrumors 65816

    bacaramac

    Joined:
    Dec 29, 2007
    #23
    Looks like iPod market share is going up. In other news, all 19 zune owners report issues with bricked zunes.

    Does anyone know if this impacts the sweet brown model? :cool::rolleyes:
     
  24. tbealmear macrumors regular

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    Morgantown, WV
    #24
    Haha, that is and epic fail. Over at cnet, people are going crazy in their article.
     
  25. H$R macrumors 6502

    H$R

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    Apr 1, 2008
    Location:
    Switzerland
    #25
    Real sad that I don't know anybody who uses a Zune. It would just be the one moment to laught at them!

    I haven't even seen one Zune in the wild since they we're launched..weird or is it just here in europe?
     

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