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Carrier Lets Confirm T-Mobile/AWS iPhone 5 (A1428) Incl Wind Mobile + Mobilicity + Videotron
- Thread starter Satnam1989
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Here are the details:
"AppleCare+ for iPhone extends repair coverage and technical support to two years from the original purchase date of your iPhone and adds coverage for up to two incidents of accidental damage due to handling, each subject to a $49 service fee plus applicable tax."
So you can buy a replacement iPhone for $49 for any reason twice.
I would walk in and tell them you want the AWS version due to signaling issues to see if they will give you a warranty replacement for free. If they do not, then tell them you want to use your AppleCare+ and buy a $49 replacement.
I just got another one of mine replaced yesterday. Bought one for my sister and came guns ablaze using issues like wifi, overheating and camera focus/haze issues. the first two failed but after comparing the camera to the others, it finally worked (smudged the lens!!!)
HAHAHAHAHAHA!
But seriously, all you jailbreakers- get it replaced NOW and don't wait. iOS7 will get JB'd sooner or later. You gotta weigh out your options- faster/reliable data speeds or jailbreak?!
Hey, congrats on it finally working out man!
Just wanted to see if you could help me answer a couple questions based on your experiences at the Apple Store.
I have an AT&T iPhone 5 which doesn't support the AWS band (it was a launch day iPhone). I paid someone on eBay to unlock it, and it accepts a t-mobile sim.
I have a camera problem that I think will get it switched out, so long as they're not doing camera repairs on site!
So based on your experience,
1) Did they let you keep your old SIM card, and just swap it from the old to the new? Or did they give you a new one?
2) When I registered my sim on tmobile they asked for the IMEI number on my phone. Will getting a replacement phone screw this up and make me need to re-register the sim?
I wonder if I should also specifically ask for an AWS phone or just assume I'll get one and hope for the best..
Thanks for your time and help.
They just take your sim card from your old phone and put it in the new replacement phone. As long as your previous one was unlocked, the new one should be unlocked as well.
AFAIK, all their replacements are AWS so you shouldn't need to worry. If you ask, it might make them think you're making an excuse to try to get a replacement
I think the issue here is that you have an AT&T iPhone that was unlocked via 3rd Party, having them replace it will get you another AT&T iPhone, and you will likely lose your unlock.
When they replaced mine, they took the sim card out of the old one and just put it in the new one. As far as registering the IMEI, I think you are talking about registering the SIM ID (I cant remember what its called) which is used if you are switching sim cards. I don't think anything will happen if you were to swap sim cards from phones, other than the fact that the replacement you are getting may very well still be locked, even though you maybe getting an AWS model. If anything, you may want to tell them that it was unlocked by AT&T
For anyone still on the fence or haven't done this yet, and still want the AWS model and still have a pristine non-AWS (unlocked) iPhone, but aren't sure what to say, show the genius the support article, http://support.apple.com/kb/HT5720. Let them know that you are experiencing poor data services in x location, and that the article explains why. You'll do a service by educating the geniuses since it seems none of them really know about it, and they cant really say its "fake" or anything like that since its on their official support manual.
When they replaced mine, they took the sim card out of the old one and just put it in the new one. As far as registering the IMEI, I think you are talking about registering the SIM ID (I cant remember what its called) which is used if you are switching sim cards. I don't think anything will happen if you were to swap sim cards from phones, other than the fact that the replacement you are getting may very well still be locked, even though you maybe getting an AWS model. If anything, you may want to tell them that it was unlocked by AT&T
For anyone still on the fence or haven't done this yet, and still want the AWS model and still have a pristine non-AWS (unlocked) iPhone, but aren't sure what to say, show the genius the support article, http://support.apple.com/kb/HT5720. Let them know that you are experiencing poor data services in x location, and that the article explains why. You'll do a service by educating the geniuses since it seems none of them really know about it, and they cant really say its "fake" or anything like that since its on their official support manual.
I think the issue here is that you have an AT&T iPhone that was unlocked via 3rd Party, having them replace it will get you another AT&T iPhone, and you will likely lose your unlock.
When they replaced mine, they took the sim card out of the old one and just put it in the new one. As far as registering the IMEI, I think you are talking about registering the SIM ID (I cant remember what its called) which is used if you are switching sim cards. I don't think anything will happen if you were to swap sim cards from phones, other than the fact that the replacement you are getting may very well still be locked, even though you maybe getting an AWS model. If anything, you may want to tell them that it was unlocked by AT&T
For anyone still on the fence or haven't done this yet, and still want the AWS model and still have a pristine non-AWS (unlocked) iPhone, but aren't sure what to say, show the genius the support article, http://support.apple.com/kb/HT5720. Let them know that you are experiencing poor data services in x location, and that the article explains why. You'll do a service by educating the geniuses since it seems none of them really know about it, and they cant really say its "fake" or anything like that since its on their official support manual.
Unlocked = Unlocked replaced no matter where you get your unlock done from....I unlock phones as business and can assure you that All iPhone that are IMEI unlocked are permanent but also replacements reflect the Unlock Status on the unit being received.
Thats good to know, if thats the case there shouldn't be any issue with the replacement being locked or unlocked then.
I'm gonna be getting my iPhone replaced hopefully tomorrow here in Chicago, IL did a fresh restore and gave up my jailbreak in hope for a AWS now...lol
I think the issue here is that you have an AT&T iPhone that was unlocked via 3rd Party, having them replace it will get you another AT&T iPhone, and you will likely lose your unlock.
When they replaced mine, they took the sim card out of the old one and just put it in the new one. As far as registering the IMEI, I think you are talking about registering the SIM ID (I cant remember what its called) which is used if you are switching sim cards. I don't think anything will happen if you were to swap sim cards from phones, other than the fact that the replacement you are getting may very well still be locked, even though you maybe getting an AWS model. If anything, you may want to tell them that it was unlocked by AT&T
For anyone still on the fence or haven't done this yet, and still want the AWS model and still have a pristine non-AWS (unlocked) iPhone, but aren't sure what to say, show the genius the support article, http://support.apple.com/kb/HT5720. Let them know that you are experiencing poor data services in x location, and that the article explains why. You'll do a service by educating the geniuses since it seems none of them really know about it, and they cant really say its "fake" or anything like that since its on their official support manual.
I had my iPhone unlocked 3rd party and the replacement I received was also unlocked. It wasn't a problem.
My original ATT iPhone 5 *should* have been unlocked.
I had it replaced due to sleep/wake button failure. Discovered when I ported to TMobile, it worked with new SIM, before ETF cleared and any unlock request made.
Apple Store swapped it out for an AWS patched one, I only assume they didn't spontaneously lock it to TMo.
I had it replaced due to sleep/wake button failure. Discovered when I ported to TMobile, it worked with new SIM, before ETF cleared and any unlock request made.
Apple Store swapped it out for an AWS patched one, I only assume they didn't spontaneously lock it to TMo.
Would have already if they could. A 6.1.x would have been far more convenient, cheaper than a new SKU, new serialization tracking, and publishing support documents about the different A1428's.
Indications are that its a very low firmware tweak that isn't changeable by iOS.
NE488LL/A & FH1D s/n
I can confirm (just got home with it) FH1D = 32GB Black
The NE488LL/A is, per Apple Care confirmation, not carrier locked.
Ty
PS: apologize if duplicate data.. I am still going back through the thread
I can confirm (just got home with it) FH1D = 32GB Black
The NE488LL/A is, per Apple Care confirmation, not carrier locked.
Ty
PS: apologize if duplicate data.. I am still going back through the thread