Another cracked iPhone 4 screen

I went to pull my iPhone 4 out of my pocket today at work, it slipped out of my hand and hit the floor. Couldn't have fallen more than three feet. Picked it up to find about 1/4 of the front glass completely shattered.

I cannot believe my luck. I had ordered a case and it shows it will be delivered to my house on Monday. I figured I could survive a weekend with a naked iPhone. My old 2G survived 3 years with no case, dropped it a few times. Not a single scratch on the screen and the thing kept on ticking.

I called Apple just to see what they would say. I figured I was basically out of luck. They told me I can bring it back to the Apple store and they will swap it out for another one for $199. Not too bad a deal I guess. Just sucks that my phone is 2 days old and I already need to replace it.

I'm not complaining about the replacement price. I think it is very fair considering I dropped the phone and I don't expect Apple to give everyone a free phone that breaks theirs. I'm just a little upset that Apple sells a product knowing it needs to be put in a case but one of the selling points is the material the glass is made out of. I consider myself extremely careful with all my electronics. Everything I own is basically in mint condition, from electronics to my car.

I guess what I'm getting at is even if you consider yourself a careful person, BUY A CASE FOR YOUR iPHONE 4!!!!!

Tomorrow afternoon I will be taking a 3 hour drive to the closest Apple store to buy my replacement phone. It will be staying in its box until UPS drops off my case on Monday morning.

On a side note, I am guessing I give them my cracked iPhone and they give me a new one?? Or are they able to replace the screen in the store yet?? Anyone had a similar experience??

I wish the back had cracked instead! At least then I wouldn't feel the need to get a replacement so quickly. The front being cracked leaves little glass shards stuck to the side of my face when I answer the phone.

Oh well. To the Apple store in the morning!

Wateroksnmud said:

Picture or it didnt happen...

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There ya go. Took it with my old 2G so its kinda crappy quality. Need to charge the batteries for my Canon...

I'm thinking of sending a link to this thread to Steve Jobs. He seems to be handing out free iPhones, bumpers, gift cards, exotic cars, etc to everyone on these forums. Maybe I'll get lucky!

mo0620 said:

seriously ^^ let me know

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Do I have to ship it to Nigeria??

Krafty said:

Too late: https://forums.macrumors.com/threads/952404/

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Damn! Quick, someone bitch at me for not using the search function!

JodyK said:

My suggestion to you is to call and speak directly with The store manager before you make that drive. All Apple stores here in Atlanta are sold out! Don't make a wasted trip. Also no they wont replace the glass there they will hand you another phone but normally they replaced cracked screen phones with refurbs ... So who knows in your situation so early on.

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The Apple rep I spoke to on the phone said all the stores have a few units on standby for replacements/repairs. With my luck this week, I'll get a new one with a yellow screen and worse reception than this one!

But at least the screen won't be cracked...