Another cracked iPhone 4 screen

Discussion in 'iPhone' started by rtdgoldfish, Jun 26, 2010.

  1. rtdgoldfish macrumors 6502a

    rtdgoldfish

    Joined:
    Jul 4, 2004
    Location:
    Jacksonville, FL
    #1
    I went to pull my iPhone 4 out of my pocket today at work, it slipped out of my hand and hit the floor. Couldn't have fallen more than three feet. Picked it up to find about 1/4 of the front glass completely shattered.

    I cannot believe my luck. I had ordered a case and it shows it will be delivered to my house on Monday. I figured I could survive a weekend with a naked iPhone. My old 2G survived 3 years with no case, dropped it a few times. Not a single scratch on the screen and the thing kept on ticking.

    I called Apple just to see what they would say. I figured I was basically out of luck. They told me I can bring it back to the Apple store and they will swap it out for another one for $199. Not too bad a deal I guess. Just sucks that my phone is 2 days old and I already need to replace it.

    I'm not complaining about the replacement price. I think it is very fair considering I dropped the phone and I don't expect Apple to give everyone a free phone that breaks theirs. I'm just a little upset that Apple sells a product knowing it needs to be put in a case but one of the selling points is the material the glass is made out of. I consider myself extremely careful with all my electronics. Everything I own is basically in mint condition, from electronics to my car.

    I guess what I'm getting at is even if you consider yourself a careful person, BUY A CASE FOR YOUR iPHONE 4!!!!!

    Tomorrow afternoon I will be taking a 3 hour drive to the closest Apple store to buy my replacement phone. It will be staying in its box until UPS drops off my case on Monday morning.

    On a side note, I am guessing I give them my cracked iPhone and they give me a new one?? Or are they able to replace the screen in the store yet?? Anyone had a similar experience??
     
  2. Rooftop voter macrumors 6502a

    Joined:
    Jan 26, 2010
    #2
    Sorry that happend man. At least the backs aren't cracking (that we've seen yet). Can't really do anything about glass on the front, but I've been worried about the glass on the back. All in all though, I don't think my iPhone 4 is as sturdy as my 3GS was. I would have been totally fine if apple had stuck with the 3GS design and just added all the new stuff.
     
  3. Wateroksnmud macrumors regular

    Joined:
    Feb 21, 2008
  4. Gagoots macrumors regular

    Joined:
    Oct 8, 2006
    #4
    That sucks, Man.

    I can not *stand* to use a case; I feel it defeats the whole purpose of having a sleek, beautiful phone. I'll just pay squaretrade 6$ a month and be sone with it.
     
  5. Goldinboy17 macrumors 65816

    Goldinboy17

    Joined:
    Jun 21, 2010
    Location:
    San Francisco, Ca
    #5
    REALLY? Wow.
     
  6. rtdgoldfish thread starter macrumors 6502a

    rtdgoldfish

    Joined:
    Jul 4, 2004
    Location:
    Jacksonville, FL
    #6
    I wish the back had cracked instead! At least then I wouldn't feel the need to get a replacement so quickly. The front being cracked leaves little glass shards stuck to the side of my face when I answer the phone.

    Oh well. To the Apple store in the morning!
     
  7. rtdgoldfish thread starter macrumors 6502a

    rtdgoldfish

    Joined:
    Jul 4, 2004
    Location:
    Jacksonville, FL
    #7
    There ya go. Took it with my old 2G so its kinda crappy quality. Need to charge the batteries for my Canon...
     

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  8. tigres macrumors 68040

    tigres

    Joined:
    Aug 31, 2007
    Location:
    Land of the Free-Waiting for Term Limits
    #8
    I wouldn't of fed him the photo....

    But sorry for your loss, that blows. Picked up a POS case the next morning just for this reason alone.

    Good luck.
     
  9. master-ceo macrumors 65816

    master-ceo

    Joined:
    Sep 7, 2007
    Location:
    The SUN
    #9
    The fanboyism is strong here luke
     
  10. mo0620 macrumors regular

    Joined:
    Jun 15, 2010
    #10
    i'll buy it off of you for $400
     
  11. rtdgoldfish thread starter macrumors 6502a

    rtdgoldfish

    Joined:
    Jul 4, 2004
    Location:
    Jacksonville, FL
    #11
    I'm thinking of sending a link to this thread to Steve Jobs. He seems to be handing out free iPhones, bumpers, gift cards, exotic cars, etc to everyone on these forums. Maybe I'll get lucky!
     
  12. luckygyrl83 macrumors 6502

    Joined:
    Jun 23, 2008
    Location:
    Fullerton, CA
    #12
    That's really not necessary. Don't be a jerk!
     
  13. mo0620 macrumors regular

    Joined:
    Jun 15, 2010
    #13
    seriously ^^ let me know
     
  14. rtdgoldfish thread starter macrumors 6502a

    rtdgoldfish

    Joined:
    Jul 4, 2004
    Location:
    Jacksonville, FL
    #14
    Do I have to ship it to Nigeria??
     
  15. Krafty macrumors 601

    Krafty

    Joined:
    Dec 31, 2007
    Location:
    La La Land
    #15
    Too late: http://forums.macrumors.com/showthread.php?t=952404
     
  16. mo0620 macrumors regular

    Joined:
    Jun 15, 2010
    #16
    nope, Indiana
     
  17. rtdgoldfish thread starter macrumors 6502a

    rtdgoldfish

    Joined:
    Jul 4, 2004
    Location:
    Jacksonville, FL
    #17
  18. JodyK macrumors 6502a

    JodyK

    Joined:
    Jan 29, 2010
    Location:
    Northern Atlanta suburbs
    #18
    My suggestion to you is to call and speak directly with The store manager before you make that drive. All Apple stores here in Atlanta are sold out! Don't make a wasted trip. Also no they wont replace the glass there they will hand you another phone but normally they replaced cracked screen phones with refurbs ... So who knows in your situation so early on.

    Also a friend of a friend just broke his too.

    [​IMG]
     
  19. rtdgoldfish thread starter macrumors 6502a

    rtdgoldfish

    Joined:
    Jul 4, 2004
    Location:
    Jacksonville, FL
    #19
    The Apple rep I spoke to on the phone said all the stores have a few units on standby for replacements/repairs. With my luck this week, I'll get a new one with a yellow screen and worse reception than this one!

    But at least the screen won't be cracked...
     
  20. JodyK macrumors 6502a

    JodyK

    Joined:
    Jan 29, 2010
    Location:
    Northern Atlanta suburbs
  21. PNutts macrumors 601

    PNutts

    Joined:
    Jul 24, 2008
    Location:
    Pacific Northwest, US
    #21
    I know there's been a few other responses, but we're not doing that anymore. There's a Seinfeld episode in there somewhere.
     
  22. KameronBriggs macrumors 6502

    KameronBriggs

    Joined:
    Feb 8, 2010
    Location:
    Somewhere Sunny, California
    #22
    I'm pretty sure they give you a "field replacement device". Lucky for you, iPhone 4 isn't old enough to have Refurbs yet. It's just a generic white box, they take it out, activate, and hand it to you.
     
  23. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #23
    Sorry to hear about your loss. I picked up a Griffin Leather Elan Passport Wallet since I almost dropped it taking it out of the box on Wednesday morning!:eek:
     
  24. Kevo156 macrumors newbie

    Joined:
    Jun 12, 2010
    Location:
    Seattle
    #24
    It's too bad we have to pay $199 and get the whole phone replaced. They need to provide a cheaper option since it's just a piece of glass that couldn't cost more than a few bucks that's broken. Would you pay me $199 for a 3.5 inch piece of glass?
     
  25. DravenGSX macrumors 6502a

    Joined:
    Aug 20, 2008
    #25
    These things are insanely fragile. I had mine replaced today.
     

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