Just like Nintendo should drop out of the video game market. I still cant get a wii anywhere.
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02 have 'sunk' and the Apple has rotted!
- Thread starter sdm1985
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Just like Nintendo should drop out of the video game market. I still cant get a wii anywhere.
The point being we should be able to upgrade in store - instead they are needlessly forcing us to do it online and then employ the ********* service ever to attempt to get the job done. I mean ffs they had to close the enquiry email section, they knew about the demand. utter twunts. They can shove it! I'm upgrading in store, their problem, they can fix it.
O2 woes - not.
I'm not surprised their order system crashed with possibly the most anticipated product release since the gameboy!
I managed to order a white 16gb around 2.30pm and I count myself lucky, but I don't understand how so many people are moaning about their customer service - I've been with them over 5 years and they've been great!
Besides, if the British postal service is anything to go by I'm sure most people will get them from O2 stores before mine arrives...
ps I think the functionality is spot on. Who actually regularly uses video messaging? I've taken some pretty decent pics with the camera and if I need anything better I'll use a digital compact or SLR. GPS is a nice bonus too!
I'm not surprised their order system crashed with possibly the most anticipated product release since the gameboy!
I managed to order a white 16gb around 2.30pm and I count myself lucky, but I don't understand how so many people are moaning about their customer service - I've been with them over 5 years and they've been great!
Besides, if the British postal service is anything to go by I'm sure most people will get them from O2 stores before mine arrives...
ps I think the functionality is spot on. Who actually regularly uses video messaging? I've taken some pretty decent pics with the camera and if I need anything better I'll use a digital compact or SLR. GPS is a nice bonus too!
Where do you reckon you got a white one from? This would be news to pretty much everyone in this forum.
I filled in the form on the O2 upgrade page, selecting the £45 tariff and opting to pay £59. Filled in my payment details and got a thank you for your order message.
Fingers crossed!
With the iPhone now sold out in the UK after 4 hours....and the lack of information on PAYG...on reflection what a total mess.
Apple obviously went for the provider for the most amount of $$$ without researching who could do their brand justice, now Apples brand is diminsihing and 02 have lost the plot...
...lets all reflect on the whole iPhone's short lifespan...a phone that does not have proper 3G capabilites (no video calling) no upgraded camera and voice plans that make up for the reduced price...this is where as consumers we should be showing whos boss!!
Also the sky is falling. You forgot to mention that.
Good luck getting a white one. No one else on here was not given the choice, and as such presume it is only black available, as shown in the pictures on the upgrade pages.
A white one, eh?
Considering the white iPhone was not an option on O2's site today that would take some doing
(I know because a white one is what I want and it was not there.)
Not telling porkies now are we?
It does still say over here that the iPhone is only available in Black - which is fine I suppose.
It looks likely that they will reopen online ordering on Thursday, and the stores will begin actual selling on Friday at 8.02AM (at least, this is what I've been consistently told after calling four birmingham stores today.
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BG
While i was waiting for O2 to fix they're upgrade service I rang their customer services dept who informed me the white version would be available when the site is back up and that I'd have 3 days to order one.
I, myself, would be fairly content with queuing before work on Friday to buy one if I didn't buy one today, but I also understand that for some people this is inconvenient.
Btw, on a different note, I'm looking to sell my old 8gb one and can't be arsed using ebay etc so will be using www.envirofone.com who will give me £132.28 of Argos vouchers for it (or £115.03 cash) - could be a good option for those of you who've scratched theirs quite a bit like I have! ;-)
I, myself, would be fairly content with queuing before work on Friday to buy one if I didn't buy one today, but I also understand that for some people this is inconvenient.
Btw, on a different note, I'm looking to sell my old 8gb one and can't be arsed using ebay etc so will be using www.envirofone.com who will give me £132.28 of Argos vouchers for it (or £115.03 cash) - could be a good option for those of you who've scratched theirs quite a bit like I have! ;-)
Three days? Well it's plastered all over there site that the thing is sold-out already, and I hold out little hope for O2's website come Thursday morning, unless they sure it up with some serious extra serverpower!
As for the white one, it states on the order page that only the black model is available - given how well O2 have handled it so far, I don't know if any of these sources are reliable!
Assuming O2 can get pre-order confirmations out to people for their friday deliveries, then I'm hoping that will mean fewer people heading out to O2 stores on Friday morning. The pressure of all those people this morning may have been overwhelming to a central set of 'O2 Shop' servers - but those not fortunate enough to get their orders in this morning will be 'spread out' between all of O2 and CPWs retail stores - I'm confident it won't be too much of a nightmare on Friday!
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BG
LOL - well, I'll suffer for it if I have to stand in a long line on Friday morning - it'll mean I'll be very late for work!
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BG