I can appreciate the impressive "defense" opinion.
I come back to goodwill. You either build it up or you cut it down. This decision cuts it for some people.
I'm more then happy to let the consumers decide who they want to support with their purchase. Moreover, I'm happy to encourage any mobile phone maker to
court said customers. If Apple is being petty by excluding a charger, then why not take the opportunity to build bridges those disenfranchised Apple customers, anyone brand new to mobile phones, or retain the loyalty of current customers. No one needs Apple to trendset goodwill, right? Heck, your checkout "checkbox" option even allows them to co-opt Apple's messaging.
Samsung started out on this path, ridiculing Apple, and seemingly planting a flag that they will continue to box, at least, -A- charger and not follow in Apples footsteps. But, for whatever reason decided that wasn't for them. Ok, that's just Samsung and they rather have prior history there.
That said, the ball was more then in the court for anyone else to pickup and run with it. But, in the US, is One+ the only retail brand to include -any- charger, anymore, let alone a fast charger?
Point is, as you say, the customer demand for
essential accessories should be there. So why is almost no mobile phone maker desiring the goodwill of filling that demand?
It matters enough to enough consumers that a whole country GOVERNMENT has got involved to force Apple to provide such things to all buyers, undermining Apples goal of "save the environment). Another whole collection of countries have got involved to force Apple towards going with a standardized vs. (more profitable to Apple) proprietary port. This is what happens when many consumers are frustrated... and more of it follows as more are frustrated by such policies.
I'm not opposed to Brazil mandating the inclusion of a charger. If it really was the citizenry initiative in response to iPhone 11 / 12 excluding the charger - more power to them. Maybe USB chargers aren't as common there. Or maybe USB chargers are not as inexpensive in Brazil. Maybe members of the Brazillian legislature itself were just incensed themselves. Maybe it's all of them, not that it super matters regardless, but I've not be able google much as to what the genesis behind their "act 5159" that mandated it. Just a curiosity.
Where as I was able to seemingly dig up a bit more on the EU side of things. Everyone wants Apple to move to USB-c and as you point out it's frustrating that they aren't moving faster. So EU parliament to the rescue right? Frustrated citizens united in a common charge to mandate Apple to change! Huzza! Right?
Well,
here's the perhaps the original motion from some committee or maybe a bunch of individual EU representatives. It's a quick read 3 pages with a plenty of white space. But, there's no way that this motion for a resolution is derived from an enraged citizenry voicing their concerns or any number of personally aggrieved EU reps that want to fix the problem through law or regulation. If it was, the motion would be straight to the point. It'd say, the problem is that the charge socket needs to be standardized all devices. So figure it out and pick a standard connector for everyone to use: Make it USB-c.
But, instead the authors of the motion are expressing concern that the EU is "not exploiting its full potential, and continuing fragmentation of the market for chargers for mobile phones and other small and medium-sized electronic devices" -- that is their concern is not that Apple continues to use Lightening. Their concern, the
focus of the motion is on the
charger. That mobile phones and small-medium size electronics don't have a
standardized charger.
Excuse me, but what mobile phone in the past 10 years doesn't utilize USB charging on the charge block? Maybe the phone is using Mini or Micro USB, or 30-pin connector, Lightening, or USB-c in the most recent phones. But they all are standardized on using USB charger. Whether you have a Samsung, an iPhone, Google Pixel, a Motorola, some old Windows phone, or a really old HTC or such - any of those phones can use the charger from any of these other phones and charge itself, at least, at standard USB speed.
The motion goes on to yap about: "whereas consumers are
still having to acquire different chargers when buying new devices from different sellers, and are
obliged to buy a new charger
when purchasing a new device from the same seller" -- "whereas consumers own, use and often carry with them many different chargers for similar battery-operated devices" -- "Emphasises the need for a standard for a common charger for mobile radio equipment to be adopted as a matter of urgency in order to avoid further internal market fragmentation" -- "Urges the Commission to ensure that consumers are
no longer obliged to buy new chargers with each new device, thereby reducing the volume of chargers produced per year"
This motion is from January 2020! This would make more sense if it were circa 2007 where the
charging standards were all over the place. In line with the EU motion here the same Apple charger from 14-15 years ago that shipped with and charged the original iPhone 1 will still charge an iPhone 14 today! Moreover, they're practically mandating the Apple exclude the in-box charger. Which Apple either was already doing or would shortly be...
If EU citizenry is piping hot and angry that their
essential phone charger is being ripped out of their phone box - It's the EU Parliament itself leading the charge!
The trick about "not the hill to die on" vs. corporate penny pinching is that every little pinch can be spun as not the hill to die on. Took out a very useful headphone jack? That's not a hill to die on because... (rationale). Took out earbuds? That's not a hill to die on because... (rationale). Took out charging cable & brick because... (rationale). Let that play out over time and eventually we are paying iPhone prices for an empty box.
Ok, but these are easy things for any non-apple competitor to let Apple just hang itself by. If so many consumers want or are demanding power cube chargers -- Google, Samsung, Motorola, they don't need a permission slip from Apple or anyone else. The easy win for them is to just provide what is frustrating customers and / or what is frustrating Apple customers. Fill the void that Apple has created - quench the thirst of the frustrated consumers. Offer them what they want. The sales will explode.
I mean, really ..... are the cost savings to Google, Samsung, Motorolla, etc by excluding the headphone jack, excluding the earbuds, excluding the charge brick & cable, etc - that huge and that advantageous that they can confidently ignore their customers?
Corporate goodwill is a good thing. Happy customers talk about their happy experience with other potential buyers of similar stuff. On the other hand, frustrated buyers tend to more LOUDLY gripe about what is easily viewed as greedy, penny-pinching (of necessities) by those people.
You're preaching to the choir about goodwill. I just feel the more important goodwill is what happens when a customer has a problem with their Apple product. You, CarlJ, myself, and other have had situations where Apple would have been more then in their right to either charge us out-of-warranty pricing for repair work - but instead looked the other way and covered the problem under warranty.
What's more important? Quality products that last, are supported well, and when things go wrong get taken care of?