iPhone XS Max 10s Max just shut off and wont turn back on?

Discussion in 'iPhone' started by Renho, Oct 16, 2018.

  1. Renho macrumors 68000

    Renho

    Joined:
    Sep 15, 2014
    Location:
    SR, CA
    #1
    I have never seen this before on any iPhone. i just noticed it off and wont come back on. Holding down power button, holding power plus vol up. Anyone know how i can get it back on without going to Apple. I sure hope the Battery didn't fail. Anyone else have this happen with a brand new $1350 device?
     
  2. OTACORB macrumors 68000

    OTACORB

    Joined:
    Jun 21, 2009
    Location:
    Central, Louisiana
    #2
    Did you try plugging it into charger to see if that brings it back to life.
     
  3. zone23 macrumors 68000

    Joined:
    May 10, 2012
    #3
    I think pressing volume up, down and then hold power does a hard reset you can try that, as far as 1,350$ device goes I have a 50,000$ truck that the moon roof broke on so cost isn't a factor.
     
  4. lsmachado macrumors member

    lsmachado

    Joined:
    Sep 20, 2018
    Location:
    Texas
    #4
    Others have also experienced this issue. Check out this thread:

    https://forums.macrumors.com/threads/iphone-xs-max-black-screen-of-death.2147324/
     
  5. Renho thread starter macrumors 68000

    Renho

    Joined:
    Sep 15, 2014
    Location:
    SR, CA
    #5
    oh ya, tried that.
    --- Post Merged, Oct 16, 2018 ---
    Yes i expect a 1350 device to not do this. But i am a realist and know any device can fail. Still, pissed
     
  6. Renho thread starter macrumors 68000

    Renho

    Joined:
    Sep 15, 2014
    Location:
    SR, CA
  7. stafil macrumors 6502

    Joined:
    Sep 15, 2017
    #7
    Why not take it to apple? They will probably exchange it on the spot
     

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6 October 16, 2018