13" Mbp Only 1.5gb Sata ? - SOLVED!!!!!!!!!

[goMac]

The front line reps won't know much of anything. They'll tell you it's not fixable because they can't promise a fix without getting in trouble, so the default is not fixable.

There is no reason that this would appear to be a hardware issue. Just wait for official word...

 

[RiCEADDiCTBOY]

Summary: A guy... believes... something.

Not from Apple, does not work for Apple, did not work for Apple in the past. Says something. And what....? It's all gonna be better. NOT!!!

i'd trust a guy who is a known and experienced man in the tech field over your opinion. thats for sure.

an individual does not need to work at apple to know what nvdia makes and does not make. try being a sarcastic ass elsewhere.

 

[mac jones]

That is the most convoluted sentence known to man. I have no idea what you're trying to say.

LOL

 

[Richard1028]

an individual does not need to work at apple to know what nvdia makes and does not make.

Yes but only Apple can "sanction" the fix. Just because there's a solution doesn't mean it will be implemented.

 

[stylinexpat]

The 1.5Gb limitation has been an issue on ThinkPad since late 2008 and affecting Intel chipset as well, it that case, Lenovo had never released an updated BIOS to address that issue until today. If the speculation is correct, it could affect even wider range of laptops shipped (previous gen uMB, uMBP included). MacBook Air and 17" product would not hit this issue is because non of the Apple-shipped SSD option would require beyond 1.5Gb/s, therefore Apple would not incurred issues with high speed data transfer reliability, and Apple does not back third-party SSD support which required SATA 3.0Gb/s.

If there is a hardware bug that is affecting SATA at 3.0Gb/s, it wouldn't be surprised that Apple and Lenovo are quietly downgraded the most popular models first to reduce the percentage of affected units.

Where is this update, I never saw it or heard of it??

 

[Carl Abudephane]

.

 

[HLdan]

Here’s my 2 cents (as a prospective MBP buyer).

On the tech spec pages of the 13” and 15” MBPs it states that they each have “Two USB 2.0 ports”. Why is there a need to identify the ports as 2.0? When was the last time USB 1.1 was sold in desktops/laptops? If Apple’s page just said “Two USB ports,” would you even consider that they wouldn’t be USB 2.0; that you wouldn’t be getting the latest and greatest USB version 2.0 that has been in use since roughly 2002?

Apple; fix this or I’ll stick with PC instead of buying my first Mac.

You're talking like a "Geek". The average customer hardly knows what speed their computer is let alone knowing what USB 2.0 is. That average customer might be buying a new peripheral to go along with their new Mac and they may want to confirm the system requirements which might be USB 2.0. Macrumors forum members might as well be the only customers Apple has since you expect Apple to recite specs on their page as if geeks are only reading them.

Oh yes, and the typical response of "Apple, do what I please or I'll stick with a PC". Maybe you're better off with your wonderful PC.

 

[sportguy0913]

Brand new 13" MBP, installed a Western Digital Black 7200RPM 320GB HD and it's reporting Sata 1.5 when it's a Sata 3 drive.

I know the difference is speed obviously, but will the average user notice the difference? Like with opening programs and such? I thought that had to do with RAM though? I'm confused.

 

[macinsanity]

Just talked to Apple tech support over the phone.

According to the customer service rep, they are aware of this problem and it is not fixable. He suggested me to either buy a 17' or wait for the next gen. He also said a lot of people called, and he understood their concern.

I guess I will get a last gen 15 umbp.

I called customer service and got a completely different response. The first time the lady said she was transferring me and basically just hung up. Are you listening J.D. Power? She must have gotten off at 6:00 pm.

The second call was more productive. I got a case number and the rep found an internal article stating this is a known issue and that "Apple is aware and investigating the behavior." He did mention the article had some notes advising customer reps not to capture them as DOA since Apple is investigating this. He put two links in the case number to the internal articles he found.

He did state this is being treated as a manufacturers defect and noted that on my account. He wouldn't comment on if I could return it without the fee, but according to the return policy apply only charges a return fee for non-defective items. My case number states this is a manufacturers defect so I guess I'll be getting my full refund, never mind all the time and grief that this has been.

I'm probably going to take it back tomorrow, it’s the safest path at this point. I'll keep using my 2007 15" MB Pro until Apple gets its act together.

 

[OmegaF]

You're talking like a "Geek". The average customer hardly knows what speed their computer is let alone knowing what USB 2.0 is. That average customer might be buying a new peripheral to go along with their new Mac and they may want to confirm the system requirements which might be USB 2.0. Macrumors forum members might as well be the only customers Apple has since you expect Apple to recite specs on their page as if geeks are only reading them.

Oh yes, and the typical response of "Apple, do what I please or I'll stick with a PC". Maybe you're better off with your wonderful PC.

i think Apple should also remove any legal disclaimers from all their products. After all not everyone is a lawyer.

 

[RiCEADDiCTBOY]

You're talking like a "Geek". The average customer hardly knows what speed their computer is let alone knowing what USB 2.0 is. That average customer might be buying a new peripheral to go along with their new Mac and they may want to confirm the system requirements which might be USB 2.0. Macrumors forum members might as well be the only customers Apple has since you expect Apple to recite specs on their page as if geeks are only reading them.

Oh yes, and the typical response of "Apple, do what I please or I'll stick with a PC". Maybe you're better off with your wonderful PC.

Well a Mac is a PC...

 

[zsnow]

That is the most convoluted sentence known to man. I have no idea what you're trying to say.

All i'm saying is we should talking with apple directly and report the progress here. We all know it's a design(either hardware or firmware) flaw and apple is investigating on it. But we like to know more like
1:Is this fixable by existing customer ? if yes, when can we expected.
2:If it's hardware issue, will apple provide replacement for existing customer?
3:If apple can't fix this issue. Will existing customer able to return their defective uMBP without paying restock fee.

 

[ImaBigD]

PC: Hello, I'm a PC
Mac: And I-m....A....M-A-C...
PC: Is there a problem MAC?
Mac: Hold on PC, my SATA interface just got downgraded from 3.0 Gb/s to 1.5 and I'm a little slow today.
PC: Ah Ha! I knew you sucked, MAC! PC's - SATA II 3.0 Gb/s all the way!

 

[ImaBigD]

We need to start a twitter account and if we get 1 million followers before Apple fixes the SATA, we ding-dong-ditch Steve Jobs.

Whose with me?

 

[HFU]

Where is this update, I never saw it or heard of it??

This is what I meant, "even until today, there was no BIOS update available from Lenovo to address 1.5Gb/s limitation."

 

[macinsanity]

We need to start a twitter account and if we get 1 million followers before Apple fixes the SATA, we ding-dong-ditch Steve Jobs.

Whose with me?

I don't know about the ding dong ditching, but I think a twitter account that people can follow as a form of petition is a great idea.

 

[Nistilian]

You're talking like a "Geek". The average customer hardly knows what speed their computer is let alone knowing what USB 2.0 is. That average customer might be buying a new peripheral to go along with their new Mac and they may want to confirm the system requirements which might be USB 2.0. Macrumors forum members might as well be the only customers Apple has since you expect Apple to recite specs on their page as if geeks are only reading them.

Oh yes, and the typical response of "Apple, do what I please or I'll stick with a PC". Maybe you're better off with your wonderful PC.

How am I talking like a geek? Is it because I want to know what I'm spending $1000+ on? Maybe you like spending your money in the dark, but I want to know exactly what I'm getting. And I don't want to stick with my PC; I wanted to try something different. I'm just hoping it will be the MBP.

 

[wheezy]

58 pages now on this? Geeeeeees!

Sadly, about 2% of you are actually gonna jump up to a SSD drive where you'll actually get hurt by this.

And tell me, since when did Apple 'owe' you a SATA II? If they downgraded then that truly does suck, but it's all about marketing. Downgrade to SATA I and be able to sell a terrific battery life, or hamper the battery life by making sure the small percentage that upgrade to SSD aren't affected? It's a no-brainer with marketing.

They cut the prices, the economy is hurting - they need to do what they need to do to stay on top. Get off the pansy wagon and deal with it. And don't give me that lame 'I'll take my $1300 somewhere else then!' excuse. They have like $30B in reserves, they wipe their ass with your $1300. Trust me, they hardly bat an eye to 0.0005% of their market getting their panties in a knot over this.

 

[goMac]

SATAII doesn't affect the battery. All the experts have stated that. There is no, or very very minute additional power draw.

It's a rumor that got started in this thread when people started looking for excuses. It's not true. It's not an excuse.

 

[Cuyler]

If they downgraded then that truly does suck...

All the previous MacBook Pros, the MacBook and MacBook Air all support 3.0Gb. The latest 13" and 15" were downgraded to 1.5Gb -- so I guess it truly does suck. I can see how someone that spent $600 on a high-end SSD might be upset -- that's half the cost of a laptop that we should probably have expected to support the higher rate.

 

[poobah]

SATAII doesn't affect the battery. All the experts have stated that. There is no, or very very minute additional power draw.

"experts" have postulated that with some back of the envelope power calculations based on assumptions. There is no definitive answer either way.

Not that it matters, since 99.5% of MacBook Pro users will *never* saturate the 1.5 GB/S SATA 1 link.

I, for one, am keeping my new MBP. It's a fantastic laptop.

 

[boatski]

Starting complaining to @applefixsatambp on Twitter

 

[8theapple]

great

 

[macinsanity]

Starting complaining to @applefixsatambp on Twitter

Follow follow follow!!! Tweet tweet tweet!!!

 

[ltldrummerboy]

The link might be easier to use than just the name since it doesn't seem to be in their search yet.

http://twitter.com/applefixsatambp