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mohsy90

macrumors 65816
Original poster
Feb 4, 2011
1,332
2
New York
Just picked up a rMBP for my dad yesterday and noticed a pressure mark while installing software for him....:mad:

Headed to apple store tomorrow morning to see if they can replace this with another one!!!

took the pic with my iPhone:

zd9tc.jpg
 
Last edited:
DEAD PIXELS......omfg!!!

Just picked up another rMBP for my dad yesterday and noticed some dead pixels while installing software for him....:mad:

Headed to apple store tomorrow morning to see if they can replace this with another one!!!
Well, since this is the year 2012, this is clearly the beginning of the end of the world! :rolleyes:
 
That's a pressure mark. Apple might not cover it, my iPhone had one of those and they wouldn't swap it. It was a lot bigger than that too.

Yeah I was about so say. That doesn't look like dead pixels. We probably wouldn't even be able to see it on camera if it were a dead pixel.
 
I have a feeling they would replace it. Question: when something is within the 2 week return time, do they just hand you a new computer or try and fix it?
 
i have two dead pixels near the right edge of my screen. they're white when the screen is completely black
 
Those aren't dead pixels, looks like a pressure mark to me.

If you change the color of the background, do those pixels change color as well or does it stay white? If it changes colors but looks like it's pressed in then yeah that's a pressure mark.

With that said there have already been several people saying they noticed that issue on theirs so you shouldn't have an issue getting it replaced.

I have a feeling they would replace it. Question: when something is within the 2 week return time, do they just hand you a new computer or try and fix it?

If they say they'll fix it, I'd just return it and then buy a new one.
 
Those aren't dead pixels, looks like a pressure mark to me.

If you change the color of the background, do those pixels change color as well or does it stay white? If it changes colors but looks like it's pressed in then yeah that's a pressure mark.

With that said there have already been several people saying they noticed that issue on theirs so you shouldn't have an issue getting it replaced.



If they say they'll fix it, I'd just return it and then buy a new one.

So you would walk in and say that you had some dead pixels, will you replace it?
 
Those aren't dead pixels, looks like a pressure mark to me.

If you change the color of the background, do those pixels change color as well or does it stay white? If it changes colors but looks like it's pressed in then yeah that's a pressure mark.

With that said there have already been several people saying they noticed that issue on theirs so you shouldn't have an issue getting it replaced.



If they say they'll fix it, I'd just return it and then buy a new one.

I see it on every color background except black! Damn, i wish i had a better camera.

19Wmb.jpg
 
That's a pressure mark. Not "Dead Pixels". Apple might not cover it, but it doesn't hurt to ask. If you have Apple Care they should just replace it.

Yeah, after googling some images, it looks like thats what it seems to be. Let me correct the title.....
Haven't purchased AppleCare yet, but seeing as it's only been 24 hours, if they don't give me a new one, ill just be forced to return it!
 
I had the same issue but much worse. They are rushing me a replacement and letting me keep mine until it gets here! Apple has great customer service... sometimes!
 
I had the same issue but much worse. They are rushing me a replacement and letting me keep mine until it gets here! Apple has great customer service... sometimes!

My Apple store has pretty good service, many of them recognize me because I've bought so many computers there. Hopefully they have one in stock! As long as they replace it with a new one, I'm fine!!
 
My Apple store has pretty good service, many of them recognize me because I've bought so many computers there. Hopefully they have one in stock! As long as they replace it with a new one, I'm fine!!

I would suggest calling AppleCare and not going to the apple store. I do that whenever I have a problem with a new computer. They are generally more helpful and flexible than the people at the Apple store. They don't even need to see it to offer a replacement within 14 days.
 
Who cares if Apple covers it or not? Do they not have a 14 day return policy? Just return it. It doesn't matter if it's defective or not.
 
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