Carrier 14 day return period over..

ApplePersonFreak

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So my 14 day return period is over and I kind of want to get a higher capacity phone.. what is the best way to go about that now? Selling my current phone now and buying the SIM free version? I only ask because I did the trade in through Verizon so I don't know if it's still gonna count if I all of a sudden have another phone on my account.
 

JulesJam

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So my 14 day return period is over and I kind of want to get a higher capacity phone.. what is the best way to go about that now? Selling my current phone now and buying the SIM free version? I only ask because I did the trade in through Verizon so I don't know if it's still gonna count if I all of a sudden have another phone on my account.
If you pay off the Verizon DPP, you will lose the $27.08/mo bill credit. And if you sell your phone without paying off the DPP and the buyer finds out, they can dispute with paypal if you sell on ebay or swappa. It's also against swappa's rules to sell a financed phone.

It is very easy for a buyer to find out if the phone is still being financed.

You can put any phone you want on your Verizon line and it won't affect the trade in promo bill credits. But paying off the DPP early ends the bill credits.
[doublepost=1476536564][/doublepost]
Has it just gone over? If so contact them and ask them if they can make a exception!
Have you ever heard of anyone getting an exception? I haven't.
 
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heyyitssusan

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Feb 9, 2014
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If you're still making payments on a phone, it's gotta be paid off in order to sell it. That's a tough situation, only because you'll be losing money on the phone if you sell it somewhere and then having to put more towards a higher capacity one.
 

JulesJam

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If you're still making payments on a phone, it's gotta be paid off in order to sell it. That's a tough situation, only because you'll be losing money on the phone if you sell it somewhere and then having to put more towards a higher capacity one.
Not only will OP be losing money if they sell it, they will lose all of the $27.08/mo bill credits if they pay off the DPP early.
 

BeeGood

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Like others have said, there doesn't seem to be any way out of this without paying or forfeiting hundreds of dollars.

You might try to talk to Verizon to see if they'll make an exception, but I doubt they will. They're pretty inflexible from what I've seen.
 
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Thor_1

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Like others have said, there doesn't seem to be any way out of this without paying or forfeiting hundreds of dollars.

You might try to talk to Verizon to see if they'll make an exception, but I doubt they will. They're pretty inflexible from what I've seen.
Makes sense. They have no incentive too. They have other customers who don't have a phone yet. Buyers remorse is not a reason to grant an exception.
 

JulesJam

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Makes sense. They have no incentive too. They have other customers who don't have a phone yet. Buyers remorse is not a reason to grant an exception.
The new way they are doing trade ins - 24 months of bill credits - is a faux 2 year contract. If it weren't for the $650 TIV, I would never have done it. It was still a pretty decent deal for the $450 TIV for the iP6 but the new $300 TIV is not worth it at all.

The worst part about this is that you can't sell the phones without losing the bill credits unless you can find a buyer who will agree to buy a financed phone. I am sure some of these financed phones will get sold on CL to unsuspecting buyers. The problem with doing that to someone is that they can't trade in the phone if they want to until you pay it off in full so I would never sell a phone that wasn't paid off without telling the buyer that it wasn't paid off. I am sure not everyone is as honest as me though.
 

BeeGood

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Makes sense. They have no incentive too. They have other customers who don't have a phone yet. Buyers remorse is not a reason to grant an exception.
I could see a carrier allowing an even swap for another previously returned phone in like condition (or even swap + $100 + tax since the OP wants a higher capacity model), but I agree, there should be no expectation that they should. 14 days is explicitly stated and plenty of time to make a decision.
[doublepost=1476541705][/doublepost]
The new way they are doing trade ins - 24 months of bill credits - is a faux 2 year contract. If it weren't for the $650 TIV, I would never have done it. It was still a pretty decent deal for the $450 TIV for the iP6 but the new $300 TIV is not worth it at all.

The worst part about this is that you can't sell the phones without losing the bill credits unless you can find a buyer who will agree to buy a financed phone. I am sure some of these financed phones will get sold on CL to unsuspecting buyers. The problem with doing that to someone is that they can't trade in the phone if they want to until you pay it off in full so I would never sell a phone that wasn't paid off without telling the buyer that it wasn't paid off. I am sure not everyone is as honest as me though.
This is exactly right and the OP's predicament is a very good example of why these deals aren't all they're cracked up to be. It's totally a reanimation of those old 2 year contracts and lots of people aren't understanding this. It not only ties you to the carrier for 2 years, it ties you to the phone, unless you want to forfeit a large chunk of future credits.
 

ApplePersonFreak

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The new way they are doing trade ins - 24 months of bill credits - is a faux 2 year contract. If it weren't for the $650 TIV, I would never have done it. It was still a pretty decent deal for the $450 TIV for the iP6 but the new $300 TIV is not worth it at all.

The worst part about this is that you can't sell the phones without losing the bill credits unless you can find a buyer who will agree to buy a financed phone. I am sure some of these financed phones will get sold on CL to unsuspecting buyers. The problem with doing that to someone is that they can't trade in the phone if they want to until you pay it off in full so I would never sell a phone that wasn't paid off without telling the buyer that it wasn't paid off. I am sure not everyone is as honest as me though.
I agree, I normally buy all of my phones out right but seeing that $650 trade in deal was hard to pass up. And also, the thing is when I realized that the $650 offer worked for the higher capacity phones it was already too late.
 

JulesJam

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I could see a carrier allowing an even swap for another previously returned phone in like condition
Verizon doesn't have a system in place to do that. When you return a phone, it goes into their pool of phones for CLNRs warranty replacement devices.
[doublepost=1476542972][/doublepost]
I agree, I normally buy all of my phones out right but seeing that $650 trade in deal was hard to pass up. And also, the thing is when I realized that the $650 offer worked for the higher capacity phones it was already too late.
Like someone else said, just enjoy your phone. When the new phone comes out next year, you will be eligible for the iPhone Annual Upgrade program and can trade in your current phone for the newer model. This will mean that you will only get $325 in bill credits but if you traded in a 16GB or 64GB iP6 then it isn't a bad deal.
 

C DM

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If you're still making payments on a phone, it's gotta be paid off in order to sell it. That's a tough situation, only because you'll be losing money on the phone if you sell it somewhere and then having to put more towards a higher capacity one.
Realistically the phone belongs to the customer, there's just a separate loan that the customer is paying off.
 
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JulesJam

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Realistically the phone belongs to the customer, there's just a separate loan that the customer is paying off.
It's very similar to a car loan. If you take out a loan to buy a car, you own the car but there is a lien on it. If you don't pay off the lien, the lienholder has the right to repossess the vehicle.

Same with the phone - you own it but Verizon has a lien on the phone until it is paid off and if you don't pay off the loan, Verizon can blacklist the phone. So it is dishonest to sell a phone that is not paid off without telling the buyer it is not paid off since there is the risk of blacklisting for non-payment.
 

mbpowner

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Aug 19, 2016
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If you pay off the Verizon DPP, you will lose the $27.08/mo bill credit. And if you sell your phone without paying off the DPP and the buyer finds out, they can dispute with paypal if you sell on ebay or swappa. It's also against swappa's rules to sell a financed phone.

It is very easy for a buyer to find out if the phone is still being financed.

You can put any phone you want on your Verizon line and it won't affect the trade in promo bill credits. But paying off the DPP early ends the bill credits.
[doublepost=1476536564][/doublepost]Have you ever heard of anyone getting an exception? I haven't.
Talk like the OP is someone special enough to apple that they'd reduce their cost :rolleyes:
 

C DM

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It's very similar to a car loan. If you take out a loan to buy a car, you own the car but there is a lien on it. If you don't pay off the lien, the lienholder has the right to repossess the vehicle.

Same with the phone - you own it but Verizon has a lien on the phone until it is paid off and if you don't pay off the loan, Verizon can blacklist the phone. So it is dishonest to sell a phone that is not paid off without telling the buyer it is not paid off since there is the risk of blacklisting for non-payment.
Except in the case of a car there are provisions for all of that with pink slips and registrations, while there is nothing like that when it comes to phones. Your responsibility is for the loan and your account and not the device itself--the loan is not secured by the device.
 

wolfedude88

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Feb 21, 2013
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If you pay off the Verizon DPP, you will lose the $27.08/mo bill credit. And if you sell your phone without paying off the DPP and the buyer finds out, they can dispute with paypal if you sell on ebay or swappa. It's also against swappa's rules to sell a financed phone.

It is very easy for a buyer to find out if the phone is still being financed.

You can put any phone you want on your Verizon line and it won't affect the trade in promo bill credits. But paying off the DPP early ends the bill credits.
[doublepost=1476536564][/doublepost]Have you ever heard of anyone getting an exception? I haven't.
I got an execption with sprint. I was a week past my return period and decided I wanted the plus. They are letting me keep the 7 until the 7 plus comes in. So it happens.
 

JulesJam

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I got an execption with sprint. I was a week past my return period and decided I wanted the plus. They are letting me keep the 7 until the 7 plus comes in. So it happens.
OP is on Verizon and I have never heard of it happening with Verizon.
 

Neverbepeace

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Jan 14, 2009
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So my 14 day return period is over and I kind of want to get a higher capacity phone.. what is the best way to go about that now? Selling my current phone now and buying the SIM free version? I only ask because I did the trade in through Verizon so I don't know if it's still gonna count if I all of a sudden have another phone on my account.
How far are you out of your 14 days?
 

Gypsy36

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Mar 23, 2013
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First off, I have a convenience store owner in my family and he does not lack in reading comprehension skills. Nor is he stupid or simple. In fact, he is far more successful than those of us who have multiple degrees and can determine the meaning of Latin phrases.

Secondly, "lay people" really?

To the OP- it never hurts to ask. Do it quickly. My carrier has allowed me to do things that are against the rules. You never know.
 
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BeeGood

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First off, I have a convenience store owner in my family and he does not lack in reading comprehension skills. Nor is he stupid or simple. In fact, he is far more successful than those of us who have multiple degrees and can determine the meaning of Latin phrases.

Secondly, "lay people" really?
Don't take it personally. You're family member could be Confucius and he/she still wouldn't be able to comprehend all of the fanciful and wonderfully complex ways that @JulesJam imagines article 9 of the UCC can be applied.

Some people just can't admit when they're wrong.
 
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