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16" MBP GPU Panics

2019-12-09 - 2 different crashes for me, but might as well have been random - first one was a wake from sleep - second one was x86 caterr right when connecting an external monitor

I decided not to buy AppleCare as the local rep told me and assured me it doesn't work internationally, even the base warranty doesn't work, internationally only 1 year warranty works as she told
 
Alexander William said:
I havent had a single crash or issue with mine, whats your manufacturing date? I own 4 of them and i cant really complain about anything.

June, Late June, July, Mid July manufacturing dates.
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I‘ll check the date, but things have improved dramatically when I replaced the MX Keys and MX3 mouse combo with Apple‘s own keyboard and Magic Mouse 2, disconnected external back up drive that was connected to the UltraFine. Recent software updates seems to have improved stability further. At this point, things are better but not 100% there. Sometimes the fans will kick up and I’ll have to look to see which application stopped responding. It’s usually Mail or Safari, Photos or Preview. Affinity apps will also lock up from time to time. Photos will beachball and fail every time I attempt to export 15k photos or more.

Edit: Manufacture date is 10/2019
 
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I'm having kernel panics after waking up my mbp 16" from deep sleep. These panics aren't present for me in Catalina but are prevelant in Big Sur. I know it's a beta and I have reported it in the feedback many times but they haven't even acknowledged it so far.

Is the issue I'm facing right now somehow similar to anyone here? I have posted it in many threads but never gotten a good response. I have tried all the stuff regarding clean install, using machine with literally stock apps, SMC/NVRAM reset but the panics happens every time after waking up the machine from deep sleep.

After panicking it restarts itself and everything functions normally.

Crash report
 
After the upgrade to Big Sur 11.0.1 final, my MBP 16 started crashing very frequently - even during the normal startup it crashed continuously - without the "Safe Boot" I won't even see the log-in screen. So I sent the MBP for repair - logic board was replaced with the new one. After that, all the issues have gone away (so far). No kernel panic, no weird display, no "big fan whisle then shutting off" anymore.
 
HI,

I am receiving the 'PowerPlay Failed Resume' kernel panic and as with everyone going through the ...blah, blah steps. Strangely has only seemed to start in the last 2 months, but have had a MacBook for about a year know. Chipset is November 2019 date so in the range to indicate it is a LB error.

One item I wanted to check. When I run in Safe mode it doesn't appear to happen, or at least hasn't yet, but who can run in safe mode for more than day and stay sane ;-)

I was wondering whether running in safe mode operates without the AMD GPU being 'activated' and so the kernel panic wouldn't happen in safe mode anyway?

Checking so can either confirm to apple that the test wouldn't trigger the failure, otherwise they will ask me to continue with all the safe mode rubbish!

@StolenPhone I didn't come across any of your posts related to 'safe mode' appreciate if you are still following this thread to hear from you.

Thanks

Pedro
 
16" MBP user experiencing lots of kernel panics since upgrading to Big Sur.

Been on the phone with Apple Tier 2 support. I don't have Apple Care but with this MBP being just two months out of warranty they have been pretty willing to help.

However, the willingness to help stops at admitting that there are many 16" MBP users with this issue. Apple is claiming they know nothing about it. Really, all they need to do is Google.

They had me run a Diagnostics Report which showed no issues. Now, if this were a Logic Board failure would it necessarily come up in that report? Apple claims it would, but I thought I would ask for a second opinion on that.

They want me to run my MBP in SAFE MODE to see if kernel panics happen. I tried, but the laptop runs so slow and I am really restrictive to using my MBP as I need to for work that I am just getting more frustrated.

I am going to tell Apple that there was a panic in safe mode. Maybe that will prompt them to get this fixed or replaced. Hopefully they will do it out of warranty. I will keep you updated.
 
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Good luck, my sympathies :(

My takeaway is don't upgrade to Big Sur - having a December laptop, I experience the occasional Kernal panic too (didn't upgrade), but last 2 time it happened, it was after connecting a usb device I guess
 
kaans said:
Good luck, my sympathies :(

My takeaway is don't upgrade to Big Sur - having a December laptop, I experience the occasional Kernal panic too (didn't upgrade), but last 2 time it happened, it was after connecting a usb device I guess
Click to expand...

So, I am wondering if your advice is not to even attempt to have Apple repair the laptop and that it is software related?
 
Not at all, I believe we all have it, Big Sur probably amplified it, whatever it is

My theory is that as the result of the invisible war between China and US/Rest of the world, China just sends out strategically sabotaged devices to the rest of the world

Otherwise It really doesn't make any sense for devices to fail like this, they probably overwork a certain IC, or even a capacitor so it fails in around a year etc.

Devices/Hi-Fi's from 1980's etc. from Japan still work, but we can't use a highly tested, highly developed device from a trillion dollar company for 1 year ...

So just try to get the logic board replaced, and I really hope you succeed - but I was never able to get Apple take care of stuff after the warranty, even if the failure was their fault, with my latest Macbook Pro before this, an OS update made GPU get stuck at 100%, it resulted in my battery getting swollen etc. - they just ignore the issue if they can, and they could, we all just sucked it up and bought new devices
 
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I do not have the new 16", but was seriously considering buying one. (I have a 2015.) Never have a kernel panic. I would be horrified if I did. I feel for everyone here. Read the first and last pages. Seems people have had issues for all of 2020. Is the 16" a nightmare for all of you?
 
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Not really, it's a joy to use, but the paranoia is real - it's a ticking time bomb - but same is true for most Macbook's I guess, don't know about the new ones, but if they are made in China, can't really trust them ...
 
kaans said:
Not really, it's a joy to use, but the paranoia is real - it's a ticking time bomb - but same is true for most Macbook's I guess, don't know about the new ones, but if they are made in China, can't really trust them ...
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China, Mexico, or anywhere else prob doesn't matter if the problem itself lies in code or GPU/CPUs.
 
It doesn't lie in any of them, it's a logic board failure from an "unknown" cause - if you just read 1-2 posts
 
I bought a refurb 16-inch on 1/29/21. It started throwing GPU kernel panics a couple days ago. I use this machine as my work daily driver, so it's tough to be without. I'm guessing reinstalling MacOS etc is a waste of time based on others experience here?

I'm on 11.2.1.
 
Update - here is the build information of my failed 2019 MacBook Pro. It was a refurbished unit but almost a year old when I bought it. Apple let me return it and I purchased a new 2019 MacBook Pro, built much later in 2020, which seems to be problem free.

Nice Name: MacBook Pro (16-inch, 2019)
Machine Model: MacBookPro16,1
Family name: A2141
Group1: MacBook
Group2: Pro
EMC number: 3347
CPU speed: 2.6GHz
Screen size: 16 inch
Screen resolution: 3072x1920 pixels
Colour: Space Gray
Production year : 2020
Production week : 4 (January)
Model introduced: 2019
Capacity: 500GB
Memory - flavour: Soldered
Memory - maximum total: 16GB
Factory: C0 (Quanta Computer (Subsidiary = Tech Com) China)
 
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Contract16 said:
There is little info but it appears it impacts M1 Macs from what I have read.
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But it also mentions "MacBook Pro (2019 or later) and MacBook Air (2020 or later) models" that includes ours. And as far as I remember, my MBP16 worked flawlessly for the first few months; then after I started using AKiTiO Thunder3 Dock Pro (USB PD 60W docking station) my MBP16 started showing instabilities, and it happened worse and worse as time went by. This really matches the description "incurring damage" and "third-party USB-C hubs and docks" of the above article so...
 
As I am certain all of you are aware, Apple just released a Big Sur update that hopefully should address the kernel panic issues associated with using external docks.
 
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