You throughly misunderstood what I wrote, or chose to find new meaning in it.
I also disagree with what you're saying, fundamentally. It's ludicrous to separate customer needs and wants. Honestly, think about what you typed- customers don't "NEED" the laptop to be beautiful, they vastly don't "NEED" the high resolution, the don't "NEED" it to be aluminium, etc etc. Also, what makes you think customers all "NEED" the world's faster single core processor while they merely "WANT" storage and RAM. A preposterous argument. 🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️
Additionally, your argument that Apple merely make the laptop just about fast enough 'not to lag' and work 'fine' is REALLY silly. Did you forget that you can buy laptops for a quarter of the price that fulfil those criteria? Apple's stuff is priced to be better than 'fine' and their entire brand image is about providing superior products that are premium.
Every computer manufacturer has competitive advantages. Apple’s competitive advantage is that they have the fastest processors available for each class of computers and are energy efficient. There is no lag with 8GB of RAM unless you’re doing something ridiculous that should be run on a M3 Pro or Max. Apple has its own performance standards that makes them the best. You cannot provide a single reason why they should provide more than 8GB outside of “I want it.” You don’t need it unless you’re a high end professional running all sorts of things that shouldn’t be running on an entry level computer. Because you can’t provide a single reason, that’s why Apple doesn’t do it and neither does any other computer vendor on the planet. These companies know what people buy and what they need.
Even on the base M3 MBP, those professionals don’t need more than 8GB because they’re basically running Word, Excel, and Powerpoint or Sales Force, which is why businesses buy these 8GB machines in droves for their professionals. Those machines run great. If they had 16GB, it wouldn’t have made a bit of difference because it didn’t lag in anything they were doing. Most professionals do not need an M3 Pro machine because they don’t do anything that needs it. Once again, companies buy AND sell for need, not for want. Just as Apple doesn’t sell for want, businesses don’t buy for want either. They buy the minimum configuration that works for them. You seem to think companies are charities to give away features without any reason or buy things they don’t need.
You’ll say why don’t those people buy MacBook Airs instead? Sometimes they do because that’s all they need, but those who do a lot of presentations in conference rooms, you can bet their companies are buying that base MBP with an HDMI port and SD card slot, something you can’t get with a MBA. When Apple didn’t provide things companies needed with the 2016-2019 MBP’s, their sales and reputation suffered. Notice that with their 8GB AS Macs, their reputation is pretty darned good except with YouTubers and niche users who buy machines with far more stats than they need, not just in RAM and drive space, but in classes of machines.
Despite 8GB of RAM, Apple’s computer still run rings around the competition, both in performance and battery life with Windows machines only starting to close the gap with a processor that works just like Apple Silicon. What would 16GB do for those who don’t need more? Nothing. Things will run only so fast before you don’t even notice it’s running faster. That’s what I mean when I say that the computer doesn’t lag. It performs as well as they need it to, which is still better than anyone else.