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My iPhone 6+ 64GB did not come with iWork apps?

E

entlassen

macrumors member
Original poster
Sep 12, 2014
59
0
I have a 64GB iPhone 6+. According to some articles I've read online, my phone was supposed to come with a bunch of pre-installed Apple apps such as Numbers, Pages, Keynotes, and iMovie. Here is such an article:

http://9to5mac.com/2014/09/15/ilife...e-installed-on-64gb-and-128gb-iphone-66-plus/

I bought my phone from AT&T full-priced, and I do not see the apps. I also searched on the App store on both iTunes and on my iPhone's App Store App itself, and the apps don't say they're free. The Numbers app, for example, shows a price tag of $9.99.

Am I missing something here? Any insight would be appreciated. Thanks.
 
entlassen said:
I have a 64GB iPhone 6+. According to some articles I've read online, my phone was supposed to come with a bunch of pre-installed Apple apps such as Numbers, Pages, Keynotes, and iMovie. Here is such an article:

http://9to5mac.com/2014/09/15/ilife...e-installed-on-64gb-and-128gb-iphone-66-plus/

I bought my phone from AT&T full-priced, and I do not see the apps. I also searched on the App store on both iTunes and on my iPhone's App Store App itself, and the apps don't say they're free. The Numbers app, for example, shows a price tag of $9.99.

Am I missing something here? Any insight would be appreciated. Thanks.
Click to expand...

I say contact Apple. Apple will have all of your info.
 
sjperformance said:
U set up as new or restored from back up?
Click to expand...


The first time I booted it up, I set it up as new, and I did not see the apps.
I then tried doing a full restore to factory defaults via iTunes and I still don't see them.
I also tried restoring from back up but don't see anything either (I wouldn't expect to from my backup, which didn't have the apps)).
 
Last edited:
entlassen said:
Yes, and I can download updates to existing apps just fine.
Click to expand...

Very odd. I'd contact Apple, I bet they'll give you credit for the cost the apps you're missing and then you can just buy them. Or they'll just fix it somehow.
 
Is there anyone else here who bought a 64GB 6/6+ from AT&T not have the apps pre-installed on their phone?
 
Are you sure the Apple apps are not just for the 128 Gb owners? I have 128 and my 6+ came with them.
 
cinealta said:
Are you sure the Apple apps are not just for the 128 Gb owners? I have 128 and my 6+ came with them.
Click to expand...


Apple said they're preinstalled on the 64GB and the 128GB. They were installed on my 64GB 6. Either way, that also doesn't explain why the OP can't get them for free.
 
I launched a webchat session with Apple. They said "I'll look into it" and then it says chat session has ended. WTF.
 
doboy said:
Can't you just download them for free from the App Store?
Click to expand...

No, they're not marked as free for me. Pages, Keynote, and Numbers are all marked as $9.99. iMovie is marked as $4.99. I see these prices whether I look at them from the App Store app on my device or from iTunes.
 
entlassen said:
No, they're not marked as free for me. Pages, Keynote, and Numbers are all marked as $9.99. iMovie is marked as $4.99. I see these prices whether I look at them from the App Store app on my device or from iTunes.
Click to expand...


Yeah, that's a problem. Mine was preinstalled on my phone. Also I had those apps for free from my iPad Air.
 
entlassen said:
I have a 64GB iPhone 6+. According to some articles I've read online, my phone was supposed to come with a bunch of pre-installed Apple apps such as Numbers, Pages, Keynotes, and iMovie. Here is such an article:



http://9to5mac.com/2014/09/15/ilife...e-installed-on-64gb-and-128gb-iphone-66-plus/



I bought my phone from AT&T full-priced, and I do not see the apps. I also searched on the App store on both iTunes and on my iPhone's App Store App itself, and the apps don't say they're free. The Numbers app, for example, shows a price tag of $9.99.



Am I missing something here? Any insight would be appreciated. Thanks.
Click to expand...


Was reinstalled

----------

Edit. Preinstalled
 
Call or email them. They come preinstalled but if you restore through iTunes, they won't be preinstalled. But you are able to download them again. When you first set up the phone, Apple will ask you to associate those apps with an iTunes/Apple ID account. After that, you can download them as many times as you like, as long as you are using that same account.
 
My 64GB iPhone 6 came w/ those apps. I did a restore and noticed them on my 2nd pages of apps. I deleted them. I just went into the app store and I can download the apps for free.

I hope you get the apps OP!
 
entlassen said:
I have a 64GB iPhone 6+. According to some articles I've read online, my phone was supposed to come with a bunch of pre-installed Apple apps such as Numbers, Pages, Keynotes, and iMovie. Here is such an article:

http://9to5mac.com/2014/09/15/ilife...e-installed-on-64gb-and-128gb-iphone-66-plus/

I bought my phone from AT&T full-priced, and I do not see the apps. I also searched on the App store on both iTunes and on my iPhone's App Store App itself, and the apps don't say they're free. The Numbers app, for example, shows a price tag of $9.99.

Am I missing something here? Any insight would be appreciated. Thanks.
Click to expand...

If they are not there you should be able to download them for free. Just check them out in the app store.
 
Won't be surprised if it was some bug with the app store. It has been wonky of late, with updates not registering.
 
I erased two phones last week, 5S and a 6+. In both cases, while downloading apps from my purchased list, a special page dropped down. It was a list of all the apple i apps, each with its own DL button and an install all button at the top. If it shows up again, I'll nab a picture of it.
 
My iPhone 6+ 64GB did not come with iWork apps?

entlassen said:
I have a 64GB iPhone 6+. According to some articles I've read online, my phone was supposed to come with a bunch of pre-installed Apple apps such as Numbers, Pages, Keynotes, and iMovie. Here is such an article:



http://9to5mac.com/2014/09/15/ilife...e-installed-on-64gb-and-128gb-iphone-66-plus/



I bought my phone from AT&T full-priced, and I do not see the apps. I also searched on the App store on both iTunes and on my iPhone's App Store App itself, and the apps don't say they're free. The Numbers app, for example, shows a price tag of $9.99.



Am I missing something here? Any insight would be appreciated. Thanks.
Click to expand...





Or you could just return/exchange the phone and buy another one. If they ask why? Just say you didn't like it as long as you are in the first 14 days (return/exchange policy) you shouldn't have problems returning it.
 
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