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Discussion in 'iPhone' started by DoNoHarm, Mar 12, 2010.
Wow! That's crazy! I can't wait to get an iPhone, I'm using a free flip phone right now and it sucks!
I only need 4...
Cool ... a Google employee actually dropped into that thread to say they were investigating.
Contrast that to the Apple iPhone support forum, where we don't get any direct response from Apple, and angry posts about problems are often deleted by the mods.
Remember back when a bunch of dead iPhone touchscreen strips starting showing up, and Apple refused for over a year to publicly acknowledge the problem ?
I was an unlucky one to get such a problem. However, Apple replaced once they saw what it did. Never hassled them.
Apple doesn't need to moderate or scan over a bunch of post, it's not necessary, They don't manufacture poop! And even if they did the nice thing about Apple, is their great customer service! They have stores just about everywhere and if they don't have a store by you they will arrange over the phone for just about anything! I've had just about every device you can think of under the sun from Samsung too Nokia and Apple products rock, and they stand behind them. All that google rep is doing is flapping his gums because he knows google only cares about one thing ... INFORMATION AND THE DATA THEY COLLECT FROM YOU!!! Google already has what they wanted/needed. All the people that ran out and bought the nexus one enabled all the google hooks!.... INFORMATION, THAT'S WHAT GOOGLE DOES. I cant remember ever seeing an HTC store around hmmm....
Somehow Apple gets the industry leading scores despite of what unsubstantiated things some people say.
N1 has no phone or in person support from google, its seller.
Apple has phone and in person support. You bring the phone to Apple and it'll be fixed or swapped right away.
Which is better?
Nexus 1 phone and online support.
It took me 8.3 seconds to find this page.
...Or did you just blindly believe a claim somewhere in the forums that there is no phone support because you find the N1 threatening?
I buy a bunch of stuff online and can't name one instance in which I get in-person support for any of it. So what? How would Google even do in-person support, buy you a plane ticket to their Googleplex?
Several "faults" with recent Apple products:
Plastic MacBooks with cracking and/or yellowing palmrests, shoddy LCDs, failing hard drives (which only recently they've decided to acknowledge)
Time Capsules almost guaranteed to fail after roughly 18 months
iMac 27" screen issues (can't completely blame Apple, but they could have stopped selling them)
MacBook Air hinge issues
iPhone 3G/3GS casing cracking after only a few days
iPhone moisture sensors being rather easy to set off
PowerMac G5 liquid cooling issues
Not really a "fault" per se, but Apple's attitude toward artificial lockouts (Mac Pro in particular)
That's just off the top of my head, so it is by no means exhaustive.
So yes, Apple never manufactures poop. I guess some people blindly side with Apple no matter what - they can do nothing wrong.
Nexus One support
Also, my experience has been that the douche bags at the genius bar will look for any excuse NOT to replace your phone.
Unfortunately Nexus One multitouch screen issues is a hardware problem - ain't no easy software fixes for it.
It may be a hardware problem but most likely a firmware problem.
I'm hoping for the sake of HTC/Google that HTC knows the ins and outs of putting together a good touchscreen by now. Hopefully, an update will address the issues.
On a side note, every YouTube video I've seen that compares the iPhone and Nexus One, you can completely tell the Nexus One screen quality is worse. Sure, it's a higher res, but it shows scaling/other artifacts.
Ok since no one else did...I'll bite. What are those four?
Actually my post isn't meant for people to 'bite'. I just have 4 strong personal reasons for not choosing it.
This is very true, and it's not just for the iPhone either, any Apple product that meets a genius is going to get treated the same way. Sadly for the iPhone just about anything is enough to void the warranty. And just about any damage to it is crippling.
At least they are personal ones. It pains me to think that people will bash a product on mis-information and FUD. You not wanting the Nexus 1 could be summed up in "I just don't like Google" and I'd be happy.
If it's for some lame "there's no IN-PERSON" support then that's just absurd.
I still want to get rid of my iPhone and get a N1. I can think of many reasons not to get an iPhone either....mostly importantly: AT&T
Well... Just saying that you have these "four reasons" is kinda pointless. I'm sure that people, including myself, want to know what the reasons are.
Alright, here they are:
1. I have known the iPhone UI since version 1.0.0.
2. MobileMe intergration. It has become really nice experience.
3. Apps, need I say more?
4. AT&T, all powerful one.
So I posted this thread because I'm so frustrated with my Nexus One.... and in love with it at the same time. Man this is a beast of a phone except for the touch screen. It really is a love/hate relationship.
On one hand, in addition to finding all applications that I need in the app marketplace, you get all these incredible features like google trails, google latitude, google voice, google goggles, etc. I won't describe them here, but those who are thinking of the nexus one should check out how powerfull these apps become on the google phone. If the ipad is like "holding the internet in your hands" then the google nexus one is like holding the google supercomputers in your hands. The whole point of the phone is that all these extraodrinary functions are capible through the seamless integration with google's cloud.
On the other hand, you have this touch screen issue that makes interacting with all that power somewhat of a pain in the butt. It's the touch equivelant of talking on a line with static in the background.
In terms of service, I have never used the Apple boards, but I can say that the call experience with Apple is night and day compared to Google. I had a hardware issue with my old MBP. Apple fixed it over and over again in the most pleasant way. Even after the 5th repair, I was really disapointed with my product, but I was still impressed with the level of service from the company. The customer service reps really bend over backwards to try and accomodate your problem. If you have a problem, going a level higher is easy and immediately gets the problem taken care of, should you even have one. Finally, after 5 repairs, I still had issues and they gave me this brand new Macbook Pro that I'm typing on. So yes, Apple has stellar, 10/10, A+, Best in the business customer service. Period.
I can contrast this readily with my call to Google. They try a couple of useless fixes over the phone and when they don't work, they say "yeah, well, you should call the manufacturer of the phone." That's it. There's no other discussion, no other help, nothing. You then go into HTC's world of poor customer service. This would be like Apple telling all it's customers who were having hardware issues to call nVidia.
in the end, i'm still on the fence. The Google Phone is simply a much more capible phone due to the open nature of the operating system and integration with google services. Anyone can make software for this phone and I CHOOSE whether or not I want it on my phone, not Steve Jobs. All of you out there are being denied an incredible service because Steve Jobs, AT&T, or whoever, doesen't want competition from Google.