1Password 7 Launching With Support for iPhone X, Face ID, Drag and Drop on iPad, Quick Copy, and More

[AGKyle]

Agreed. Why people would ever trust a company with their passwords and information is the most insane thing I've ever seen. Ever. (This also goes for LastPass.)

Please, keep it private, keep it local, and look at KeePass.

I've tried using KeePass, and I'm a developer, but it was misery for me. I'm glad it exists and I'm glad there are options, but there is no way I could ever give that to my parents and expect them to use it.

1Password documents everything we do to protect your data:

OPVault design

1Password.com White Paper

And we offer a bug bounty program with a pretty massive reward for someone who can prove we aren't doing what we say we do.

If you think we aren't doing things correctly I'd love to invite you to submit the proper bug bounty report so we can give you a nice payday. Thus far no one has been able to claim that reward.

I wish they were a lot more succinct though... At least the've provided a tl;dr (this time at least), but there shouldn't really be a need for that

We are creative people and we like to be creative in other ways than just the app. I'm sorry if they're a bit lengthy for you, but that's why we started including the TL;DR. I suspect most people like yourself tend to skip to the section where each new feature/improvement/fix are listed though. Those are the real meat of the release notes.

That said, we try to find a balance, and the description text will likely be longer for bigger releases like 7.0 and our normal updates will likely be a bit smaller. We just like to have fun though and having some creative outlets is great. Many of our users love these types of release notes but we certainly acknowledge they aren't loved by everyone. So I'll pass this feedback along to the rest of the team.
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Not exactly. I have access to the Apple Watch app, I can keep attachments in my vault, I can tag things, I can add custom fields, I can add multiple URLs, and I can add new vaults. It might be important to note that I had also purchased the Mac version. My iPhone doesn't seem to be able to do everything listed above, but several of them from what I can tell and I definitely use the Apple Watch app regularly and have never paid a dime for the Pro subscription. Grandfathered for a lot of "Pro" features.

I think you've simply misunderstood me.

We offer Pro features, which is how you get the Watch, attachments tags, custom fields, etc.

We still sell this feature separately from our subscription option. Users can still buy exactly what you have today. Or they can purchase a 1Password.com membership.

You are "grandfathered" in that you purchased the app when it was a paid purchase, when we went free with in-app purchase in 1Password 5 the features you mentioned are now only available to those with Pro features. We gave users who purchased the app the Pro features for free since they had paid for the app. It's the same thing in the end. You just purchased the app, not the pro features but it's identical.

 

[dfnj123]

1Password is a great app, and I have no regrets paying for its features...

Yet I can’t help but feel like Apple should build a similar password manager into iCloud. The current iCloud password features are nowhere near robust enough.

 

[ZebraDude]

Except for those of us running IOS10...this new version requires ios 11..

Why?

join us! the water in iOS11 is warm!

 

[dfnj123]

Despite my comment above wishing iCloud password management was better, I am SUPER excited to use 1P with Face ID tomorrow!

 

[thisisnotmyname]

Thanks for the kind words. You're not "grandfathered" in. We still sell the Pro features separately. So new users can still purchase the exact same thing you have. The subscriptions are an option, but they are not the only option.

Hi Kyle. Thanks for commenting here. I'm also a long time user of 1Password (Pro) on MacOS and iOS and really like your product. I hope you continue to offer perpetual license for your product as I would be in the crowd that would not go SaaS. I would however buy a new version if you were to charge separately for 1Password 8 (again as perpetual license); I do not expect to receive maintenance forever riding on my original purchase. I just want your organization to see this feedback and realize there's a significant portion of your user base that will support you with a one time paid license but will not go SaaS if we were some day forced down that route.

Keep up the good work!

 

[iPhone_X]

I think you've simply misunderstood me.

We offer Pro features, which is how you get the Watch, attachments tags, custom fields, etc.

We still sell this feature separately from our subscription option. Users can still buy exactly what you have today. Or they can purchase a 1Password.com membership.

You are "grandfathered" in that you purchased the app when it was a paid purchase, when we went free with in-app purchase in 1Password 5 the features you mentioned are now only available to those with Pro features. We gave users who purchased the app the Pro features for free since they had paid for the app. It's the same thing in the end. You just purchased the app, not the pro features but it's identical.

Oh. So you offer Pro features in a single paid transaction? I thought you guys were subscription only now. My mistake! Also, if that's the case, you guys should totally charge us for updates. I don't mind spending $10 for a brand-new release. I don't want to spend a continual monthly charge, however, as iCloud handles all the syncing for me and I already pay for that. But I assume you're talking about all those vaults and administrative stuff? I had purchased that for my team at work last year, but couldn't get anyone else to use it, so my boss wouldn't renew. Our password situation is a mess.

 

[jonnysods]

Thanks for the kind words. You're not "grandfathered" in. We still sell the Pro features separately. So new users can still purchase the exact same thing you have. The subscriptions are an option, but they are not the only option.

Kyle thanks to you and your team for their work on 1Password. I run a web design business, and I've been using your app for 3+ years and its the most appreciated utility I own. Keep up the good work and great updates!

 

[AGKyle]

Despite my comment above wishing iCloud password management was better, I am SUPER excited to use 1P with Face ID tomorrow!

Let me know how you like it! I did not purchase an iPhone X so I have to live vicariously through all of you

Hi Kyle. Thanks for commenting here. I'm also a long time user of 1Password (Pro) on MacOS and iOS and really like your product. I hope you continue to offer perpetual license for your product as I would be in the crowd that would not go SaaS. I would however buy a new version if you were to charge separately for 1Password 8 (again as perpetual license); I do not expect to receive maintenance forever riding on my original purchase. I just want your organization to see this feedback and realize there's a significant portion of your user base that will support you with a one time paid license but will not go SaaS if we were some day forced down that route.

Keep up the good work!

Thanks for allowing me to comment around here. Knowing today was the big day I started keeping an eye on this site and a few others to make sure I was keeping an eye out for users having difficulty so we could get to the bottom of any bugs quickly but so far it looks like things are smooth sailing

You'll likely get your wish on the upgrade side, at least for Mac and Windows. The iOS side is... complicated. But we've always been pretty generous with our upgrade options. 1Password 3 was available for about 6 years before we charged for 1Password 4, and 1Password 4 has been around since 2013 for Mac and version 5 and 6 were free updates for any version 4 purchase. So we're getting closer to that point again with regard to Mac anyway.

If you haven't tried the 1Password.com membership, I'd encourage you to at least give the 30 day trial a shot. I think you might find that you actually like it. For what it's worth, I pay full price for it myself and while I could make it free for me I don't. I want to pay the same as our users so I get the same type of experience there. I absolutely love the new service and I have completely stopped using standalone vaults other than for testing purposes. It's a pretty awesome experience, especially with multiple users sharing information. No pressure but it does have a 30 day trial, worth at least trying and no credit card is required to try it.
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Oh. So you offer Pro features in a single paid transaction? I thought you guys were subscription only now. My mistake! Also, if that's the case, you guys should totally charge us for updates. I don't mind spending $10 for a brand-new release. I don't want to spend a continual monthly charge, however, as iCloud handles all the syncing for me and I already pay for that. But I assume you're talking about all those vaults and administrative stuff? I had purchased that for my team at work last year, but couldn't get anyone else to use it, so my boss wouldn't renew. Our password situation is a mess.

We offer Pro features separately. yes.

Thanks for the feedback on the upgrades. I'll pass this along, but it's a touchy subject for a lot of people so we have to tread carefully.

We sometimes offer web conferencing type demos of how to setup and use 1Password. If this is something that you think would benefit your workplace (and boss) to getting you all on board with using 1Password I'd be happy to see if that's something we can arrange for you. Private message me if you want to discuss.

Kyle thanks to you and your team for their work on 1Password. I run a web design business, and I've been using your app for 3+ years and its the most appreciated utility I own. Keep up the good work and great updates!

Hey, thanks for the kind words! We're all users like yourself really and we're all just happy we get to make something that our users enjoy. Fun story, 1Password started out as a weekend project by our founders because they were web developers and hated having to fill in their usernames and passwords on the websites they were developing

That weekend project started over 10 years ago!

 

[CatalinApple]

Now I'm super stoked to get my X tomorrow. This is going to make getting all the accounts live again sooooo easy.

Are you going to pick it up in the store or are you waiting to be delivered. My delivery won't arrive until November 20. I hope the delivery time will improve next week.

 

[Janichsan]

Hundreds, even thousands, of apps will be updated today with iPhone X support and new features. But lets advertise for this one!

It's a major update of a popular app that brings a bunch of significant new features and redesigns. I don't see hundreds or even thousands other apps doing that right now.

Licenses and standalone purchases are still offered for Mac and iOS.

You're doing a great job to hide this from your customers. The stand-alone option isn't mentioned once anywhere on your product's site.

 

[hot ham water]

It's a major update of a popular app that brings a bunch of significant new features and redesigns. I don't see that hundreds or even thousands other apps doing that right now.


You're doing a great job to hide this from your customers. The stand-alone option isn't mentioned once anywhere on your product's site.

Agreed. It's still very confusing how stand alone license(s) work across platforms. If I buy the pro version on my iPhone, can I get my passwords over to my Mac? Using iCloud? If I buy it on my Mac, can I get my passwords on my iPad? Does the subscription option store my passwords on the AB server, and the stand alone stores them in iCloud? The 1P website has no information about this (or about stand-alone licenses and how they communicate with each other via the cloud) unless I'm missing something... the 'pricing' page only shows the subscription cost for single and family licenses and not individual apps. It also doesn't explain what a free version's capabilities are. It offers a free 30 day trial for what I assume is the subscription, but again, that doesn't provide any info on the various stand-alone pro (or free?) apps on various platforms.

 

[AGKyle]

You're doing a great job to hide this from your customers. The stand-alone option isn't mentioned once anywhere on your product's site.

Indeed we are. There's a reason for that and it's not really for the reasons you're probably expecting.

We believe that the best experience for our new users is a 1Password.com membership. We've heard from our users who have switched, we have heard from our users who are new, and the consensus is that the new user experience is significantly better when they use a 1Password.com membership.

I'll share a story from a user a colleague of mine helped. It was a lengthy chain of emails in our support system, apparently 70+ emails back and forth. He had used 1Password for a very long time. This user was extremely hung up and didn't feel he had a grasp on how 1Password worked and as such couldn't trust it. Each device was hopelessly out of sync with the others, and his wife was even worse off. With the help of our team this user tried the 30 day trial of our 1Password.com membership and after working through the issues one by one with our team he was able to get things into a state where, and these are his words:

The subscription approach is, in my experience, the complete answer to all the issues I’ve endured over more than a decade with 1PW.

This type of user is the exact reason we created 1Password.com and his pain was our pain. I don't even want to imagine the number of users who tried 1Password, couldn't figure something out and then stopped using it. Or even worse, those who are still using it but it's actually making things harder for them.

You and I, we're technical people, perhaps none of the features that 1Password.com brings to the table benefit you specifically and we can totally respect that, but it is a significant improvement for our users as a whole.

Being front and center on our marketing and everything is for a reason, we believe it's the best experience for our new users. We still offer those licenses and standalone options but it will probably never be front and center again, it just cannot compete in ease of use and setup and life improvements that the membership offers.

We realize that users like yourself hate this, but we're trying to do the right thing for our new users and that's what all this targets. Our existing users very likely, in most cases, already have a standalone license and don't need to purchase a license. So we don't need to make those options readily available. They are still available though and we don't have any plans to remove them. We've already announced that 1Password 7 for Mac will keep offering a standalone license option and 1Password 7 for Windows will bring it back (we never removed it, but our timeframe for bringing it to version 6 was horribly wrong).

We'll have to take a look at how we handle these situations as part of the upgrade process when we charge for the next upgrade though and we'll have to see how we can make it clear these are still options for users. But for now, our new users, we want on the membership side unless they make it clear to us they don't want it.

Hope that helps. And you may not agree with me, but hopefully it helps in at least understanding our reasoning and why we're doing what we're doing.

 

[Aetles]

Hundreds, even thousands, of apps will be updated today with iPhone X support and new features. But lets advertise for this one!

Well there we have it, folks! Whenever MacRumors dare to write an article about a newsworthy, popular app or product you can be sure that it brings out the "advertisement!"-complainers.

 

[AGKyle]

Agreed. It's still very confusing how stand alone license(s) work across platforms. If I buy the pro version on my iPhone, can I get my passwords over to my Mac? Using iCloud? If I buy it on my Mac, can I get my passwords on my iPad? Does the subscription option store my passwords on the AB server, and the stand alone stores them in iCloud? The 1P website has no information about this (or about stand-alone licenses and how they communicate with each other via the cloud) unless I'm missing something... the 'pricing' page only shows the subscription cost for single and family licenses and not individual apps. It also doesn't explain what a free version's capabilities are. It offers a free 30 day trial for what I assume is the subscription, but again, that doesn't provide any info on the various stand-alone pro (or free?) apps on various platforms.

New users want to buy once and get everything. This is not possible with a standalone license. We can offer it with a subscription option though.

Buy Mac? You get Mac and only Mac.
Buy iOS? You get iOS and only iOS.

This is how traditional standalone licenses have always worked. These do sync via iCloud, Dropbox or WLAN.

Our membership option does store your data on our servers in a very safe and secure way. We can't even tell the type of data you're storing and there's no way for an attacker who might access that data on our servers to determine it either. Only you have the ability to decrypt that data.

Likewise with iCloud or Dropbox, the same type of thing happens. Only you have the keys to decrypt the data and no one can tell what that data is or isn't.

The differences are quite subtle in that description, but 1Password.com does all the syncing for you, it's designed to be fast, sync multiple vaults quickly and easily. Vaults can be shared with other people in a Family or Team account. Memberships include all of our applications and you don't have to determine what to buy. You sign up and you get everything you need. Think of memberships like a completely managed solution from top to bottom. Think of standalone licenses as a roll your own solution where you're in charge of maintaining all the bells and whistles (sync, backups, sharing, etc).

See my previous answer as to why standalone licenses are hidden reasonably well. It's to make the messaging more clear. The issue is that these types of posts always include some discussion of standalone licenses which muddies the discussion. For a person who is simply visiting our page for the first time only knows the best option, they don't have to decide or educate themselves about which to buy.

 

[roland.g]

To my knowledge, there is no update required for Face ID. Any app that supports Touch ID does not need to be updated and automatically supports Face ID. Apple calls it local authentication and the app would not know whether the phone authenticated the password for the app via Touch ID or Face ID.

https://www.google.com/amp/s/amp.bu...pporting-touch-id-will-support-face-id-2017-9

 

[AGKyle]

To my knowledge, there is no update required for Face ID. Any app that supports Touch ID does not need to be updated and automatically supports Face ID. Apple calls it local authentication and the app would not know whether the phone authenticated the password for the app via Touch ID or Face ID.

https://www.google.com/amp/s/amp.bu...pporting-touch-id-will-support-face-id-2017-9

Correct but not totally the whole story, at least with 1Password anyway. Yes, 1Password 6 will very likely work with Face ID right out of the box. However, everything in 1Password will be labeled "Touch ID."

This release does a few things to make the experience significantly better for Face ID users as well. So while version 6 will work with Face ID it is missing some of the extra special stuff we've included in version 7.

I fully expect though that every iPhone X will come with iOS 11 anyway so this is a moot point. Anyone on an iPhone X can use 1Password 7, it's not a paid upgrade for anyone and therefore there's no reason for someone to not update to version 7 of 1Password on their iPhone X.

 

[X--X]

Wi-fi sync still supported?

 

[AGKyle]

Wi-fi sync still supported?

It is, yes. Nothing changed at all around any of that.

 

[Secondempire]

I would never recommend 1Password to others when it was based on standalone licenses and relied on separate syncing solutions. Normal people could never figure that out.

 

[AGKyle]

I would never recommend 1Password to others when it was based on standalone licenses and relied on separate syncing solutions. Normal people could never figure that out.

This was the main reason I could never really get my parents to use the app that I work on all day every day It was fine for me and I suspect fine for most technical folks, but normal every day users struggled.

Some perks of the membership option:

* I can make certain vaults easily accessible to other family members by simply adding their access in the admin panel. The vaults immediately appear on their devices. Likewise, removing them is just as easy.
* If they forget the Master Password, I can use our account recovery feature to let them regain access to their data and they've not lost a thing
* I don't have to worry about updating their licenses or apps, they just get them all for free so anytime they see an upgrade window they just update or let the OS do it for them.
* Their data is backed up automatically so I don't have to manage this part of their backups anymore, which saves me time and effort. Who really wants to be tech support when they're not working anyway?

These are just a few of the reasons why I'm incredibly happy to have the subscription option available. As I said previously in this thread, I pay full price for it just like our users do. This is not a company mandate or anything it's something I've chosen to do because I personally can't suggest something to our users that I myself am not willing to pay for. But it's well worth it in my usage just for the administrative stuff it saves me on. This doesn't even count the fact that I have ~7 vaults and re-adding each of these on new devices is a chore all its own. With the account side I sign in and all of those vaults just magically appear.

Not everyone will find this useful but there's more features coming in the future that we think will make users strongly consider it just simply due to the amazing stuff they can do that they couldn't do before. And most of it was not possible before.

 

[sulpfiction]

Is there a way to transfer all the data from password plus to 1passoword? Or is the only option to re-enter everything.

 

[AGKyle]

Is there a way to transfer all the data from password plus to 1passoword? Or is the only option to re-enter everything.

For Mac use only, a very dedicated user of ours wrote some conversions tools and it appears it includes support for Password Plus. Perhaps you can give that a try? He even provides really excellent support when users encounter trouble.

Edit: Sorry, Desktop, not just Mac. It'll work with Windows as well. If you can get the data on a desktop computer and in one of our desktop clients, it can be made available elsewhere.

 

[nutmac]

I am not sure if 1Password 7 is worthy of entirely new version number, but I appreciate timely update and performance improvements. And for continuing to offer in both standalone ($9.99 for iOS and $64.99 for Mac) and subscription ($2.99/month for individual, $4.99/month for family) pricing models.

I am frankly very tempted to upgrade to subscription ($4.99 1Password Family), but I already paid $74.98 for iOS and Mac standalone. Agilebits should offer 16-month ($74.98 / $4.99 = 15.03, plus 1 month free trial) credit for switching to 1Password Family, but alas, all I get is standard 30-day trial period.

So I will just continue using standalone Mac and iOS apps. Maybe next year.

 

[AGKyle]

I am not sure if 1Password 7 is worthy of entirely new version number, but I appreciate timely update and performance improvements. And for continuing to offer in both standalone ($9.99 for iOS and $64.99 for Mac) and subscription ($2.99/month for individual, $4.99/month for family) pricing models.

I am frankly very tempted to upgrade to subscription ($4.99 1Password Family), but I already paid $74.98 for iOS and Mac standalone. Agilebits should offer 16-month ($74.98 / $4.99 = 15.03, plus 1 month free trial) credit for switching to 1Password Family, but alas, all I get is standard 30-day trial period.

So I will just continue using standalone Mac and iOS apps. Maybe next year.

If you're interested in switching, shoot me an email via our contact us page and just mention my name and your name here on MacRumors. We may be able to find a way to help. I don't think we can do a full trade for your existing license (that's like saying the last x months you've had the app were free), but perhaps we can do some sort of pro-rating or something.

 

[vannix]

I don’t get the Handoff part, so what’s the feature? Is it for mac interaction too?