Oops. I actually just went through his profile and didn’t immediately see him commenting about the customers having no idea which to buy. (Sorry Kyle). Apparently I was thinking of Ben? I just know the tone of their employees comments on MR and Reddit have completely jaded me towards a company I used to love.
https://forums.macrumors.com/thread...-sign-up-updated.1986181/page-2#post-23198372
https://forums.macrumors.com/thread...-sign-up-updated.1986181/page-7#post-23199525
To be clear here. Every one of my responses is meant to inform. I fully stand behind you making your own decision. But the least I can do is explain our reasoning when possible so you understand why we did something. You don't have to agree with it, but at least you'll understand our thought process. I'm aware that some people will never agree with our decisions and I won't pretend that anything I can say will actually change that. But when presented with the option of providing someone with actual information vs blowing smoke, I'll choose the giving you actual information. For better or worse I'm not going to lie to someone to make them happy or earn their purchase.