1st come, 1st serve... my a**

Discussion in 'iPhone' started by iadam09, Jun 22, 2010.

  1. iadam09 macrumors regular

    Joined:
    Jun 10, 2010
    #1
    I ordered at 4am EDT and my boss ordered at 3pm EDT and she is scheduled to get it tomorrow by 3pm EDT. However my tracking info is still unavailable.

    If I get it on the 24th I will be sure to contact AT&T and complain because their first come first serve was ******** and request some sort of credit to my account for it.
     
  2. lorenwade macrumors 68000

    lorenwade

    Joined:
    Aug 27, 2008
    #2
    Seriously? Because she got it a day early?

    Sense of entitlement much?
     
  3. Mystikal macrumors 68020

    Mystikal

    Joined:
    Oct 4, 2007
    Location:
    Irvine, CA
    #3
    First come first server applies to RETAIL STORES. Not online orders.
     
  4. JustinP81 macrumors 6502

    Joined:
    Jun 13, 2007
    Location:
    Celebration, FL
    #4
    So, if you get your phone on the day they originally set, you're still going to complain?

    Wonders never cease.
     
  5. iadam09 thread starter macrumors regular

    Joined:
    Jun 10, 2010
    #5
    My confirmation says first come first serve. I will be complaining because they failed to hold up to their end of the bargain, yet again, by not following through their procedures.
     
  6. JustinP81 macrumors 6502

    Joined:
    Jun 13, 2007
    Location:
    Celebration, FL
    #6
    Wait a minute. Did your boss pre-order and did you reserve?

    Not. The. Same. Thing.
     
  7. klamse25 macrumors 6502a

    klamse25

    Joined:
    Oct 25, 2009
    #7
    This.
     
  8. klamse25 macrumors 6502a

    klamse25

    Joined:
    Oct 25, 2009
    #8
    And this.
     
  9. iadam09 thread starter macrumors regular

    Joined:
    Jun 10, 2010
    #9
    We both pre-ordered through the ATT.com website and are having it delivered to us.
     
  10. JustinP81 macrumors 6502

    Joined:
    Jun 13, 2007
    Location:
    Celebration, FL
    #10
    Then why does your e-mail say "first come first serve"?

    That applies to reservations, not pre-sales.
     
  11. Dsr1205 macrumors 6502

    Joined:
    Jan 16, 2008
    #11
    i feel there was some luck involved. I order 2 on the 15th about an hour and a half apart, from apple. they should be here tomorrow the 23rd but guaranteed by the 24th. Now i guess im lucky if you ordered and got screwed. where did you order from? at&t? primer?

    In the past business primer account had priority and seemed to work and now it looks like they got shafted this time around, and one can hardly make hard and fast judgments considering the crazy server meltdown that occurred. Also i "worked" my ass off to get my iPhones. I went to bed at 3AM when i was so tired of waiting. Then i woke at 7am to find the order process unable to go, fast forward 10 hours and it worked like butter for some reason.

    Luck of the draw.
     
  12. iadam09 thread starter macrumors regular

    Joined:
    Jun 10, 2010
    #12
    It wasn't the email, it was the confirmation page once I submitted my order. It says "All pre-orders taken online are being handled on a first-come, first-served basis."

    She was backordered until today at about 3-4pm EDT and I've been "shipped" since yesterday morning.
     
  13. violaguy5 macrumors member

    Joined:
    Jun 16, 2010
  14. iadam09 thread starter macrumors regular

    Joined:
    Jun 10, 2010
    #14
    We both did it via the regular AT&T website. Not premiere.
     
  15. iadam09 thread starter macrumors regular

    Joined:
    Jun 10, 2010
    #15
    Lol, I know she sent me a text after work saying "couldn't resist....it comes tomorrow by 3pm"
     
  16. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #16
    Well good luck with that. If you get it on the day they said you would, I don't think you deserve anything from them.
     
  17. JustinP81 macrumors 6502

    Joined:
    Jun 13, 2007
    Location:
    Celebration, FL
    #17
    Then what the hell is the problem here? You're complaining that your phone order has been processed and is being ready to get shipped?

    Relax. Things are moving faster than the internet trackers can keep up with. Remember. There's 600,000 of these things moving in 600,000 different directions.

    You. Will. Get. Your. Phone.

    Tomorrow? Thursday? I can't say. But chill, dude.
     
  18. Sleazy E macrumors 65816

    Sleazy E

    Joined:
    Nov 24, 2009
    Location:
    Disneyland
    #18
    Grow up. Seriously.
     
  19. JustinP81 macrumors 6502

    Joined:
    Jun 13, 2007
    Location:
    Celebration, FL
    #19
    And if your don't get your phone, by, oh, let's say... Friday? Saturday?

    Complain away.
     
  20. Dsr1205 macrumors 6502

    Joined:
    Jan 16, 2008
    #20
    people who ordered with apple have been having way smoother experiences from what i have been reading. For some reason AT&T totally dropped the ball on orders, shipping, etc. If i were you i would call them up, you should hopefully be able to get a credit for something for your misfortune. I only condone complaining when a company truly messes up, and taking people money and leaving them in the dark is not how things should work.
     
  21. iadam09 thread starter macrumors regular

    Joined:
    Jun 10, 2010
    #21
    They shouldn't be advertising something that they aren't able to promise their customers , ie 'first come, first serve'
     
  22. uberamd macrumors 68030

    uberamd

    Joined:
    May 26, 2009
    Location:
    Minnesota
    #22
    There are countless reasons why your order may have been "delayed" a bit from card processing delays to extra credit/eligibility checks. It is comical that you are complaining about this, grow up a little bit.
     
  23. JustinP81 macrumors 6502

    Joined:
    Jun 13, 2007
    Location:
    Celebration, FL
    #23
    What hasn't been promised?

    Your phone is shipping.

    Seems like everything is on the up and up to me.

    Minus your elitist attitude.
     
  24. jtp098 macrumors 6502a

    Joined:
    Apr 19, 2010
    Location:
    Purchase
    #24
    so wait then your problem is with fed-ex not att. doesn't this just mean they shipped hers faster then yours... or no
     
  25. fibrizo macrumors 6502

    fibrizo

    Joined:
    Jan 23, 2009
    #25
    Sucks to be you. Great to be your boss. Perhaps karma will make things work out... or maybe it's already done so. AT&T isn's obligated to do anything though. Nowhere on the site or email did it even mention delivery on the 23rd.
     

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