I need someone to talk me down. I just purchased my new Mac Mini Mid 2011. Issues so far: 1) Was told 2GB of RAM was like 4GB on a PC....Wrong. If anything it was like 1GB on a PC and not 4GB. I upgraded to 8GB for only $40, so not that big of a deal as it was easy to install. 2) Was told iTunes works so much better on a Mac (I hated it on the PC). Found out it is just as bad. Had an issue with Home Sharing and called tech support (the tech support that is suppose to be top notch) and the 1st guy I got didn't know what Home Sharing was. I was transferred to a person who was more helpful, but he had never owned a Mac before. I was told that this issue has never shown up before and was sorry they couldn't help me and would close the case. (Close the case????? how about fix it). 3) And the most annoying thing so far.....Where is my restore disk? I know I can restore over the web, but I am use to a 15-17 min reinstall when using Windows 7. Now I have to download almost 4Gb when I replace my drive with an SSD or upgrade to a faster drive. If someone has a pointer on how to make my own restore via USB Memory stick I am all ears. With that said.....I love my new Mac. It is better than I would have thought it would be, and hope to be able to keep on with Apple, but if Mountain Lion does not allow me to create a USB restore then I am done with Mac. Please someone set me straight before I adopt Windows 8.