iPod touch 20 Dead Pixel Rows - Ipod Touch 2G -Expired Warranty

[Nightman]

This is just the story... my question is the one in bold, at the end...
thanks for your time

I just wanted to make a simple question: I had purchased, 2 years ago, on the apple store, an Ipod touch 2g (16gb) with an engraved phrase.

After exactly 1 year, all at a sudden, ( i woke up one morning and the ipod was like this ) 20 dead pixel rows appeared on the ipod. Their behaviour was quite strange: at first they were just 20, then they increased in number... up to the point where i could not even count them, but after 2/3 on the lines the pixels started to work again.

I immediately brought it to my nearest apple reseller, as the warranty had expired 2 days before, but they said that, as the warranty was expired, they could do nothing.


I still use this ipod touch, as the lines are located somewhere in the lower part, and after some aquaitance, you don't even notice them.... you get used to them.



But I soon started to wonder ( as I saw the dead pixel replacement policies leaked from apple ) if they have to repair your device even after warranty expires in case of dead pixels....

 

[SidewaysTakumi]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)

Why not try again? Be polite but insist that they just showed up and that you are dissatisfied.

 

[wpotere]

You could try again but the bottom line is that it is out of warranty and thus it is no longer their responsibility. Another option is to buy a new screen and replace it yourself if you really want to keep the engraved backing.

 

[gnasher729]

Dead pixel guidelines are for devices that ship with dead pixel, basically you can be told that one dead pixel is not actually a fault that is repaired under warranty, but five dead pixels are a fault that gets repaired within warranty. 20 rows of dead pixels is clearly a fault, but it's outside the warranty.

Well, I had one device costing around $2000 (not a computer) that broke one day before the warranty ran out. Had to take time off work to get it to the shop in time

 

[Brradley]

Dead pixel guidelines are for devices that ship with dead pixel, basically you can be told that one dead pixel is not actually a fault that is repaired under warranty, but five dead pixels are a fault that gets repaired within warranty. 20 rows of dead pixels is clearly a fault, but it's outside the warranty.

Well, I had one device costing around $2000 (not a computer) that broke one day before the warranty ran out. Had to take time off work to get it to the shop in time

Use this, like I did!
http://www.knoxing.com/iphone-app/#_home

 

[lucifiel]

if it is really a bother, just replace the screen yourself.

it'll cost you like $30 AUD on Ebay to buy the LCD screen and replacing it will take about an afternoon. If that.