20 Dead Pixel Rows - Ipod Touch 2G -Expired Warranty

Discussion in 'iPod touch' started by Nightman, Nov 26, 2010.

  1. Nightman macrumors newbie

    Joined:
    Apr 17, 2008
    #1
    This is just the story... my question is the one in bold, at the end...
    thanks for your time

    I just wanted to make a simple question: I had purchased, 2 years ago, on the apple store, an Ipod touch 2g (16gb) with an engraved phrase.

    After exactly 1 year, all at a sudden, ( i woke up one morning and the ipod was like this ) 20 dead pixel rows appeared on the ipod. Their behaviour was quite strange: at first they were just 20, then they increased in number... up to the point where i could not even count them, but after 2/3 on the lines the pixels started to work again.

    I immediately brought it to my nearest apple reseller, as the warranty had expired 2 days before, but they said that, as the warranty was expired, they could do nothing.


    I still use this ipod touch, as the lines are located somewhere in the lower part, and after some aquaitance, you don't even notice them.... you get used to them.



    But I soon started to wonder ( as I saw the dead pixel replacement policies leaked from apple ) if they have to repair your device even after warranty expires in case of dead pixels....
     
  2. Btrthnezr3 macrumors 6502a

    Btrthnezr3

    Joined:
    Aug 5, 2010
    Location:
    Texas
    #2
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)

    Why not try again? Be polite but insist that they just showed up and that you are dissatisfied.
     
  3. wpotere Guest

    Joined:
    Oct 7, 2010
    #3
    You could try again but the bottom line is that it is out of warranty and thus it is no longer their responsibility. Another option is to buy a new screen and replace it yourself if you really want to keep the engraved backing.
     
  4. gnasher729 macrumors P6

    gnasher729

    Joined:
    Nov 25, 2005
    #4
    Dead pixel guidelines are for devices that ship with dead pixel, basically you can be told that one dead pixel is not actually a fault that is repaired under warranty, but five dead pixels are a fault that gets repaired within warranty. 20 rows of dead pixels is clearly a fault, but it's outside the warranty.

    Well, I had one device costing around $2000 (not a computer) that broke one day before the warranty ran out. Had to take time off work to get it to the shop in time :rolleyes:
     
  5. Brradley macrumors member

    Joined:
    Jun 21, 2010
    #5
    Use this, like I did!
    http://www.knoxing.com/iphone-app/#_home
     
  6. lucifiel macrumors 6502a

    lucifiel

    Joined:
    Nov 7, 2009
    Location:
    In your basement
    #6
    if it is really a bother, just replace the screen yourself.

    it'll cost you like $30 AUD on Ebay to buy the LCD screen and replacing it will take about an afternoon. If that.
     

Share This Page