200MB data plan -- not enough for a new mom at home?
I am new to this kind of thing, however i am really upset and can't figure out where to take my complaint, certainly not to AT&T because they haven't be any help to now.
But we are finding that our data is jumping and we have no idea why, which of course puts us way over and AT&T gets to charge another $15!
So we did a test. We turned off EVERYTHING that could possibly create data on the phone, cellular roaming, cellular data, push notifications off, location finders on google, safari, etc everything we could think of. AND our data still went up! In 4 days it went up 14MB, now that isn't a huge amount i know. BUT when everything is off and it is still getting charged for some data, how can that be? AT&T isn't interested, why would they, they get to charge you. So who would i go to, so that i can officially verify this and make someone listen that MILLIONS of AT&T customers are being charged for data they aren't using? thanks!