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I think the score is based on the fact it now requires a tool to get in the box, and not just any tool, a custom one not available at the local hardware or electronics store. Maybe Apple was throwing a bone to iFixit. Ha.

ya, not available yet.. but it may/will be soon, u can bet on that..

Thus, would the score change ?

Apple doesn't come to MacRumors to see this. If you have a complaint, submit it directly to them on their website. That's the only way they see it.


I wish Apple did come to MR... They would learn allot from us :)
 
It is wrong to say users can't upgrade the RAM.

Apple gives people three options:

(1) At purchase.

(2) Replace the logic board and the RAM.

(3) Buy a new machine.

People aren't hurt because they can't upgrade the RAM. They're hurt because they can't do it cheaply and because they can't give money to Amazon and Crucial rather than to Apple.

Boo! Hoo! I want it to be 1994. I want a grey box in which I can change all the bits and pieces with trash I bought at Tacky Tech Inc. I don't like the future. I don't like soldered RAM. I don't like Apple having money to develop new products and software. I want cheap. I want the past. I want it to be about me. Oh, mommy, why is that nasty Apple trying to run its business properly? Why is it trying to maximise its profits? Why is it trying to build better systems for the future? Oh, mommy, why do things have to change?

Sometimes I have a hard time to tell if someone actually makes jokes in this forum, or posting in all seriousness.

So, let's sum up what we've learned from this thread:

Apple Reality Rule #1: Upgrading RAM is a need of Pro users

Apple Reality Rule #2: Building inferior machines as upgrades of a specific model line, is a futuristic strategy

Apple Reality Rule #3: Only computers stuck in 1994 are allowing users to upgrade their memory (I'll admit, that was my favorite)

Apple Reality Rule #4: Soldered RAM is the future of computers, why some people can't see that ?

Apple Reality Rule #5: Apple is right to punish users because they prefer to upgrade using 3rd party ram instead of buying from them with their stealing prices. So they solder it. Now that will show those rascals who's the boss here ! Options and opinions don't belong to the future, right ?

So, what's the next futuristic trend in Apple's ecosystem ? Users lashing themselves while singing the company's anthem ?

And one more thing (see what I did here? ) , maybe upgradeable RAM comes from 1994. But you know what ? Soldered RAM comes from 1980. But don't tell Apple this.
 
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You may be right... But I"m yet to buy a Mini (or any computer for that matter.. except now my MBPr) where I didn't upgrade the Ram on my own after market. and I'm sure I've helped dozens (if not hundreds) of other people do the same.
Since the first Mini's were released until this new one.

I won't dispute your lower power/lower heat comments.. but the replaceable RAM was something everyone I know has either upgraded it at some point.
of course, my life may not be the same as everyone's, but losing User replaceable RAM is still a loss... and an unnecessary one.

And that's fine. They aren't targeting people like you with the mini. They're targeting the general user and those folks order a computer with the specs they want and never upgrade it themselves.

Think of it like people that modify their cars. Most order them as they want them and never change a thing. A very small number will modify them with new exhaust, turbos, etc. They make the cars for the greater buyer group.
 
Agreed, but welcome to Tim's new $$$ driven Apple here. You will either settle for the base $500 Mac Mini, or due to its locked down nature, be coerced into making a much more expensive Mac model purchase than intended. To me at least, this is a little sleazy on Apple's part to drive more sales. I guess many companies in different industries do this, it's just Apple comes from a more 'open' history, and it's hard for many of us to accept this type of sales practice going forward. It's the new Apple, and I'm afraid that it'll only get worse.

I think this is a good point, because the very arguments that go against what your saying actually work for the argument as well, namely volume sales.

How many Mac Mini's can we estimate are sold every year? It can't be more than a million or globally, especially given that Apple sold circa 20m Macs globally in total in 2013. I can't imagine Mac Mini sales being even 10% of those sales, so definitely under 2m sold last year.

At that volume doing what they did to the machine is a travesty, because saving a couple of dollars per machine doesn't equate to the 100's of millions of dollars in manufacturing savings like it would for the iPhone or iPad, or even the iMac and Macbook lines. It just doesn't compare.

The Mini was a opportunity for Apple to have that enthusiast product in the line-up without it costing them very much at all. They could have provided the 4 core Haswell U-series processor on the required different logic board than the dual core (to keep it lower performing than the respective iMac 4 core i7), they could have kept the bottom panel twist access, kept the RAM socketed, provided for easier installation of a 2nd SSD or HD.

For me it all points towards a form factor change that for some reason didn't make it in the end.

That would explain the power supply being the same, when it apparently isn't necessary due to the 50% more efficient power draw as a whole.

We might not ever know. If this Mini's sales go in the toilet as a result of what they've done to it, it might never get the real update it almost got this time?

I fear this may prove to be there ultimate aim - push people into buying the base imac - or even the retina imac; as it comes with a beautiful display - albeit one that can not be used with any other machine.

I genuinely feel this was a farcical attempt of an update, and eventually apple will axe the line as sales will likely not match those in the past. i could be wrong, the broadwell/skylake iteration may blow us all out the water, but we can see which direction the wind is blowing over at the apple mothership.
 
Here comes the "Pro's" complaining how stupid it is that Apple soldered the RAM so the .01% of people who open up and upgrade their components can't.
...

So upgrading the ram in a computer is considered a pro thing now? Upgrading the ram is usually the first and only thing people do when they feel they need more "speed". Thanks for letting me know is 0.01% of the people. :rolleyes: I guess if you are 18 y/o you wouldn't understand that in the old days most people upgraded the ram of their PC as their most basic upgrade even non techies.
 
All old tech ends up in (hopefully) a recycling plant, soldered ram or not. Even repairable stuff like cars eventually end up thrown away.

Yeah, why bother with repairing anything. Humans will die eventually too. Who needs medicine?
 
You must be a hoot at parties.

"I discovered a new restaurant today..."

<long diatribe about the use of the word "discovered">

The English language is descriptive and not prescriptive, so it doesn't matter what you think if people use the word differently.

No, just a short note to point out the plainly incorrect usage. I realize not lot of people think about this kind of thing, but anyone who writes for others to read certainly should. Word definitions don't change simply because many writers are sloppy and careless.
 
What a discussion here :) ... not a long time ago computers had mainboards with physical bus systems, socketed CPU(s) and RAM. Components like video cards, network cards, harddisk controllers or sound cards could be plugged into the mainboard bus. This modular concept helped to repair and upgrade systems.

And now, only because Apple does this, everything soldered to one logic board should be a good thing ? It saves Apple a few cents in manufacturing and everything else is worse. Is this so hard to understand for some people ?
 
It is wrong to say users can't upgrade the RAM.

Apple gives people three options:

(1) At purchase.

(2) Replace the logic board and the RAM.

(3) Buy a new machine.

People aren't hurt because they can't upgrade the RAM. They're hurt because they can't do it cheaply and because they can't give money to Amazon and Crucial rather than to Apple.

Boo! Hoo! I want it to be 1994. I want a grey box in which I can change all the bits and pieces with trash I bought at Tacky Tech Inc. I don't like the future. I don't like soldered RAM. I don't like Apple having money to develop new products and software. I want cheap. I want the past. I want it to be about me. Oh, mommy, why is that nasty Apple trying to run its business properly? Why is it trying to maximise its profits? Why is it trying to build better systems for the future? Oh, mommy, why do things have to change?

hahahahahahahaha

thanks for the lolz, fanboyman
 
What a steaming pile of fail.

What do you expect for a low end computer that's this small? They are trying to make it as inexpensively as humanly possible, plus people have reliability issues when they screw around with these things and start installing 3rd party components.

What we don't know is the amount of Support Calls from customers that install 3rd party drives/RAM, and have problems due to faulty components and people simply screwing up the computer because they weren't wearing a wrist strap. It causes a lot of frustration for the customer and it drives up support costs for problems that wouldn't have happened if they just kept the unit the way it was from the factory. The cons to having user upgradeable systems are it makes the unit exposed to problems caused by the consumer and the use of bad quality components.

Buying a computer and going on iFixit does not make someone an expert service tech or selecting and procuring quality 3rd party components.

Most products people buy are usually not user serviceable. Ever look at your other appliances, TVs that have those stickers on the product that tell you NOT to open up the unit and to contact the company for servicing? It's just a way to ensure that any problems are fixed by an authorized person that's trained to fix the product.

If you want to add storage, they have Thunderbolt ports for that.

There will always be pros and cons to this.

iFixit is more concerned with selling parts and tools to make money. Consumers just want to get something as cheaply as possible and a computer they can become Tim "the Tool Man" Taylor with.
Apple is trying to build a reliable product for as little as possible so they can drop the price and offer something that's reliable and not altered by the customer.

If you don't like it and you want to let Apple know. By all means, submit your feedback to Apple directly as they do read the submissions. They may not always do as you want, but many times they might surprise you. I've submitted LOTs of ideas and many of them do get implemented in future products and it's a great way to let them know directly.

www.apple.com/feedback

----------

Yeah, why bother with repairing anything. Humans will die eventually too. Who needs medicine?

Apple will repair whatever is in need of being replaced. Think of it as a normal consumer product that has a sticker on it that is serviced through the mfg. that made it.

Do you break open your TV when it needs to get a new power supply or some other serviceable part? How about your refrigerator, other appliances.

I'm sure what they are doing makes it a more reliable product, which makes for a happy customer because the thing doesn't have as many problems, and Apple's Tech support doesn't have to get involved with discussions with the customer over falty 3rd party components that were installed improperly by the customer.

People seem to get an attitude that they are a qualified service tech when they buy a computer, it's kind of hilarious. The Tim "The Tool Man" Taylor syndrome surfaces amongst mostly men with a righteous set of tools when it comes to computer. It's funny.
 
Drop it hard enough, and it'll crack it open..

No Tools necessary. Of course, the score will be off the scale... :(
 
Welcome to Disposable Mac Mini Appliance Land!

Although this is not completely unexpected for those of us who are old enough to remember Steve Job's original vision for the Mac. Steve always wanted Macs to be closed systems that the end user could not upgrade.

RAM goes bad out of warranty, take it to Apple and hope they replace it for an exorbitant fee (compared to DIY). Forget that RAM was designed to be user replaceable for a reason. :)

HD fails out of warranty, take it to Apple and hope they replace it for an exorbitant fee (compared to DIY).

Or you can throw the device away and buy a new one. (Apple preferred solution). NO THANKS.

The new Mac Mini could have easily maintained the original design that allowed owners to upgrade/replace the RAM and HD at will. This move is nothing short of the fleecing of Apple customers to increase Apple’s already immense cash reserves.

I am happy with Apple most of the time and I love my Macs, but this recent move by Apple is a total disappointment. :(:(:(
 
So upgrading the ram in a computer is considered a pro thing now? Upgrading the ram is usually the first and only thing people do when they feel they need more "speed". Thanks for letting me know is 0.01% of the people. :rolleyes: I guess if you are 18 y/o you wouldn't understand that in the old days most people upgraded the ram of their PC as their most basic upgrade even non techies.

I'm wondering what the percentage of units actually get upgraded from the original state? Out of those that get upgraded by the owner having problems and call Apple blaming them for a problem that's related to the owners bad choice in components or poor servicing? How many buy bad quality RAM, Storage devices for these things? How many additional problems do people have because of the consumer cracking the thing open so they can become Tim "the Tool Man" Taylor when they aren't a Certified and Trained Apple Service Tech? How many people service computers without wearing a prescribed wrist strap?
 

Countless people I know within Apple. They use their ticketing system to identify issues. Support tickets get filed with them from phone support and their stores. This ticketing system is used to see where there are common issues happening.

Without a ticketing system to see how many actual problems there are, you're running blind. If one was stupid enough to go to forums like this to see if there are issues, they'd believe everyone was having a problem. Look at the whole iPhone bending deal. These forums made it look like it was something that was happening to almost every iPhone 6 and 6+ out there. Instead it was only a very very very very small number that made up less than a fraction of a percentage of users. Forums like this make every issue look much more widespread than it is.

Source showing they come here to check for problems?
 
Countless people I know within Apple. They use their ticketing system to identify issues. Support tickets get filed with them from phone support and their stores. This ticketing system is used to see where there are common issues happening.

Without a ticketing system to see how many actual problems there are, you're running blind. If one was stupid enough to go to forums like this to see if there are issues, they'd believe everyone was having a problem. Look at the whole iPhone bending deal. These forums made it look like it was something that was happening to almost every iPhone 6 and 6+ out there. Instead it was only a very very very very small number that made up less than a fraction of a percentage of users. Forums like this make every issue look much more widespread than it is.

Source showing they come here to check for problems? [url=http://smiliesftw.com/x/roflugh_1.gif]Image[/URL]


Check for problems? well AppleCare reps or Apple Store techs doubtfully come here for documentation purposes, but its definitely known Apple corporate visits here and reads through things,,,documented or not.
 
However, to me it would be just as wrong to consider 1.4 GHz Mac mini 2014 to be a successor to 2.5 GHz Mac mini 2012 as to say that 1.4 GHz iMac 2014 is a successor to an entry-level late 2013 21.5" iMac.

These two machines should rather be viewed as "nettop computers", low-cost, low-power solutions for web browsing and easy tasks.

the late 2013 imac is a quad core around 20 to 25% faster than the 1.4 for single core, and easily double it when firing full bore on all cores.

however the 2012 2.5GHz mini that you reckon shouldn't be compared to the 1.4GHz mini actually shares same processor (i5-3210M) as the original 2012 13" retina MacBook Pro, and the 13" 2012 classic MacBook Pro (the one that's still being sold by Apple)

that puts it barely 10 percent ahead of the 1.4GHz i5-4260u in the new baseline min/basic imac/and MBAs when running both cores (and a dead heat for single core performance)

if those 1.4GHz 2014 machines are net-tops then those three 2.5GHz 3210M models (2012 i5 mac mini included) are hardly far behind.
 
Welcome to Disposable Mac Mini Appliance Land!

Although this is not completely unexpected for those of us who are old enough to remember Steve Job's original vision for the Mac. Steve always wanted Macs to be closed systems that the end user could not upgrade.

RAM goes bad out of warranty, take it to Apple and hope they replace it for an exorbitant fee (compared to DIY). Forget that RAM was designed to be user replaceable for a reason. :)

HD fails out of warranty, take it to Apple and hope they replace it for an exorbitant fee (compared to DIY).

Or you can throw the device away and buy a new one. (Apple preferred solution). NO THANKS.

The new Mac Mini could have easily maintained the original design that allowed owners to upgrade/replace the RAM and HD at will. This move is nothing short of the fleecing of Apple customers to increase Apple’s already immense cash reserves.

I am happy with Apple most of the time and I love my Macs, but this recent move by Apple is a total disappointment. :(:(:(

Where does it state that RAM is user replaceable? Because computer companies allowed for this? Do you know how many RAM modules are improperly installed by the consumer? Do you know how many 3rd RAM modules are POS? Almost every computer I installed 3rd party RAM had problems about a year after I installed the memory.

Getting quality 3rd party memory and storage is difficult because a lot of it isn't passing the same tests that Apple requires. If you go to Kingston Memory site, they discuss how their memory is tested, which is consistent to Apple, as they are a certified RAM supplier, but the majority of the RAM that people buy is pure crap RAM that Apple wouldn't use.

But it's not just the quality of the RAM, it's the user's inability to comprehend that they need to wear a wrist strap, and these RAM modules are EASILY installed improperly.

You have to look at this from Apple's perspective. Why would they want a customer, that's typically not a trained service tech that's been trained using quality service parts can fix or upgrade these things? Would you want to sell a product that became more problematic when your customers start to do their own modifications to the unit? Remember, every time your customer screws up, it costs your company money to deal with the problem. You have to pay people to answer calls on issues that were caused by the customer and/or a 3rd party component that failed. These things have very slim margins as is.
 
Where does it state that RAM is user replaceable? Because computer companies allowed for this? Do you know how many RAM modules are improperly installed by the consumer? Do you know how many 3rd RAM modules are POS? Almost every computer I installed 3rd party RAM had problems about a year after I installed the memory.

Getting quality 3rd party memory and storage is difficult because a lot of it isn't passing the same tests that Apple requires. If you go to Kingston Memory site, they discuss how their memory is tested, which is consistent to Apple, as they are a certified RAM supplier, but the majority of the RAM that people buy is pure crap RAM that Apple wouldn't use.

But it's not just the quality of the RAM, it's the user's inability to comprehend that they need to wear a wrist strap, and these RAM modules are EASILY installed improperly.

You have to look at this from Apple's perspective. Why would they want a customer, that's typically not a trained service tech that's been trained using quality service parts can fix or upgrade these things? Would you want to sell a product that became more problematic when your customers start to do their own modifications to the unit? Remember, every time your customer screws up, it costs your company money to deal with the problem. You have to pay people to answer calls on issues that were caused by the customer and/or a 3rd party component that failed. These things have very slim margins as is.

Last time I checked Apple wasn't our Nanny... But it appears that a lot of you out there would like Apple to be your Nanny. :D
 
It is a bummer we can't upgrade the ram ourselves when 16 Gb of ram gets cheaper. But if you're really worried about it, just upgrade it for 200$ when you buy it from Apple. That price is comparable to market price ($180).

It's not. An upgrade from 8 to 16 GB is $200, an upgrade from 4 to 16 is $300. Add the cost of the original RAM, and you'll get double market price.
 
No, just a short note to point out the plainly incorrect usage. I realize not lot of people think about this kind of thing, but anyone who writes for others to read certainly should. Word definitions don't change simply because many writers are sloppy and careless.

Thoroughly agree. It has been getting worse and worse of late as well. Sloppy writing and sloppy journalism.
 
That power supply is an unnecessarily difficult piece of engineering. Apple should be simplifying the product much more.

With the next gen of processors in 2015, the Mini should redesign into something thinner, less complex, and more sealed. The disappointment of ridding the 4-core processors was bad enough, but then to have an elderly design clinging in production is a flag raiser.

Apple is getting sloppy and lazy. Lackluster attitudes have conquered the infinite loop.
 
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