I am extremely disappointed with Apple. I purchased a 2016 MacBook about 3 months ago, brand new, no issues. About a week ago, I noticed a slight noise around the hinge/battery or potentially behind the screen. Easiest way to replicate is to close the MacBook, turn it upside down, and shake from left to right slightly. It sounds like a slight knocking or loose part. I went to the Apple store for them to take a look. I figured maybe a loose battery or something that became unglued. The employee took it to the back of the room, came back and said "Yes, I heard the noise, and Apple considers that "normal". I was in shock. Normal? How could a company that prides itself on quality craftsmanship of their products consider a loose part or a knocking sound in their product "normal". The employee stated that it was a part behind the screen and the back casing that was not secured. He said I could go and pick up any MacBook in the store and it would make the same noise. I couldn't believe it. I have spent thousands on Apple products as I am sure you all have, and now I am seriously questioning Apple as a company moving forward if this is what to expect from a $1,200 computer. I am considering a formal letter to Tim Cook and Phil Schiller, although I am sure it will go unnoticed. Has anyone noticed the same thing? Am I completely off base for thinking this way? Something has to change. It's unacceptable in my eyes.