They use several carriers to deliver. They also us Fedex and DHL. Mine is delivering Monday through FEDEX.My 15 shipped this morning. But it's shipping from UPS? Anyone else seen this? It was bought straight from Apple's site.
My Nov 21 order (SG 15"/512/2.7/460 with edu discount) just went P4S!
They managed to do it in the last day of shipment window![]()
Is ordering with an edu discount the same as ordering through an education institution?Update for anyone who ordered a new MBP through an educational institution:
I just spoke with a rep at Apple who explained to me that Apple realizes that most educational institutions close for a couple of weeks at the end of December, so all MBPs that had an estimated delivery date within those last two weeks automatically get delayed until the first week of January if they were ordered through an educational institution.
Educational institutions must get lower priority anyway, because I ordered on 11/7 and others who have ordered weeks after me have gotten my exact model already delivered. There has never been a problem in the past, but this is the first time we've ever ordered something with a wait.
Is ordering with an edu discount the same as ordering through an education institution?
Update for anyone who ordered a new MBP through an educational institution:
I just spoke with a rep at Apple who explained to me that Apple realizes that most educational institutions close for a couple of weeks at the end of December, so all MBPs that had an estimated delivery date within those last two weeks automatically get delayed until the first week of January if they were ordered through an educational institution.
Educational institutions must get lower priority anyway, because I ordered on 11/7 and others who have ordered weeks after me have gotten my exact model already delivered. There has never been a problem in the past, but this is the first time we've ever ordered something with a wait.
That's not encouraging. My 13" SG/3.3 GHz/512 GB SSD/16 GB RAM was ordered on Nov. 4th through an educational institution. I've tried to chat with them, but I didn't know the billing address for the order, so I wasn't able to make any progress. I'm now trying to get the necessary information from our purchasing dept. Since we can receive items in the last two weeks of December (with the exception of a few days), I'd like to see if Apple will at least honor their original delivery estimate of Dec. 12 - Dec. 26, as I'm leaving the country on Dec. 30th.
Do you have the order number? That was all I needed. I would definitely try calling them. It sounded like they could release the hold if you asked. He even had the exact day it would be ready for shipment (20th), but since we close on the 23rd for two weeks, he said there was no way it could be here on time, even with expedited shipping.
I don't know about phone calls, but if you speak with a Specialist online through the chat, they will always ask you for your full legal name, billing address, and the last 4 digits of the phone number on file.
Do you have the order number? That was all I needed. I would definitely try calling them. It sounded like they could release the hold if you asked. He even had the exact day it would be ready for shipment (20th), but since we close on the 23rd for two weeks, he said there was no way it could be here on time, even with expedited shipping.
Yes, I have the order number and can access the order info page. I'll do as you suggest and give them a call. What number did you use? Thanks for the info!
Apple Store for Education Institutions: 1–800–800–2775 . Option 4 and then whatever the option is for "all other issues"
Ok, I just talked to someone and indeed there was a holiday hold in place. They're in the process of lifting the hold so hopefully it will make it in time. All they needed was the order number. Thanks for the head up!
How long does it take to go from P4S to shipped?
the 14th of november or december?13" TB w/ i7/16GB/512GB ordered Wednesday 14th.
Charged today, still "Processing Items" :/
the 14th of november or december?
the 14th of november or december?
Processing.
Space Grey 15"/2.7/1TB/460
Australia-time, ordered 28th November.
Estimated shipping: 20-28th December.