iPad Pro 2018 iPad Pro 12.9 Heat issue?

Discussion in 'iPad' started by MacGuy84, Jun 9, 2019.

  1. MacGuy84, Jun 9, 2019
    Last edited: Jun 9, 2019

    MacGuy84 macrumors member

    Joined:
    Nov 6, 2008
    #1
    So I just picked up an new iPad Pro a couple of days ago and I’m loving it so far. Today my wife was using the Apple Pencil for about an hour inside of a Coloring book app. When she handed the iPad back to me I noticed it was pretty warm, mostly on the bottom-left quadrant of the screen(while oriented vertically). I did a little googling and I saw a couple of threads on reddit with similar concerns but not really much information.

    It was pretty warm but not uncomfortably hot, just warm enough for you to notice and prefer to move your hand from the area. I can feel it on the actual screen as well as along the metal bezel. I let the iPad rest for a bit and maybe 30 mins later used it to watch some YouTube where it got a little warm again.

    Thoughts? Thanks in advance guys.

    -I also had the apple keyboard on it but it was folded back in “tablet mode”
     
  2. Shirasaki macrumors G3

    Shirasaki

    Joined:
    May 16, 2015
    #2
    You can download this app from App Store. It is a Benckmark software that has a battery test and intensive graphics. It should run long enough to reproduce the problem.
    https://itunes.apple.com/au/app/gfxbench-gl/id627547197?mt=8
    While we are at it, maybe you can start booking an appointment with Apple for hardware diagnosis. This is definitely not normal behaviour.
     
  3. casperes1996 macrumors 68040

    casperes1996

    Joined:
    Jan 26, 2014
    Location:
    Horsens, Denmark
    #3
    I feel like my 12.9 incher stays a.most magically cool no matter what I throw at it.
     
  4. AutomaticApple macrumors 65816

    AutomaticApple

    Joined:
    Nov 28, 2018
    Location:
    Massachusetts
    #4
    My iPad Pro gets warm too.
     
  5. MacGuy84 thread starter macrumors member

    Joined:
    Nov 6, 2008
    #5
    Thanks so far guys! So I spent a little time with apple tech support last night, really didn’t offer much insight.
    Thanks I downloaded the app and I have an appointment later today. Really not sure what to expect. What concerns me is that we weren’t really doing anything “intensive”. Unless you can qualify the coloringbook app in that category...
    If that’s the case what kind of temperatures should I expect when I’m clipping together small videos or editing photos? That’s really why I bought the iPad Pro, for my restaurants social media presence, having it with me at all times I can’t make excuses that I’ll do it when I get home. And all these apps that make things so easy with my fingertips.
     
  6. casperes1996 macrumors 68040

    casperes1996

    Joined:
    Jan 26, 2014
    Location:
    Horsens, Denmark
    #6
    Well that really depends how it's been programmed.

    I don't know; All I've experienced with my 12.9 3rd gen in terms of heat - while doing medium intensity work (I don't think I've ever done anything on it that for its chip is high intensity) is "Oh that's comfortable". Like, temperatures that wouldn't make me want to move my hand away, but rather closer to the hotspots, haha
     
  7. aevan macrumors 68030

    aevan

    Joined:
    Feb 5, 2015
    Location:
    Serbia
    #7
    Every iPad and iPhone ever gets warm in the area where the cpu is, after using any app that uses that cpu intensively. So it seems like normal behavior to me.
     
  8. casperes1996 macrumors 68040

    casperes1996

    Joined:
    Jan 26, 2014
    Location:
    Horsens, Denmark
    #8
    Warm, sure. Warm to the point that you'd want to move your hand away from that area? I wouldn't say so. Especially on a device with as large a cooling surface as the iPad Pro.
     
  9. aevan macrumors 68030

    aevan

    Joined:
    Feb 5, 2015
    Location:
    Serbia
    #9
    Depends on what you mean by “want”. Some people are more sensitive than others. For example, I’ve owned 3 iPad Pros and several regular iPads, whenever they would get warm, I would want to move my hand away from that area, because I like the surface to be cold.
     
  10. casperes1996 macrumors 68040

    casperes1996

    Joined:
    Jan 26, 2014
    Location:
    Horsens, Denmark
    #10
    I suppose that is quite a subjective matter, yes. I just think the most I’ve experienced is a comfortable, nice warmth.
     
  11. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #11
    My neighbors 12.9 get uncomfortably warm while playing some games. Not to hot to touch but warm enough to make you want to move your hand away.

    It is the only way the iPad can shed it's heat!
     
  12. Shirasaki macrumors G3

    Shirasaki

    Joined:
    May 16, 2015
    #12
    I know that. But if the warmth is quite noticeable, I would say it is a bit abnormal, even during an intensive game play.
     

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11 June 9, 2019