2018 MacBook Pros crashing with "Bridge OS" error

Discussion in 'MacBook Pro' started by kryptticAZ, Jul 22, 2018.

  1. CrashTestWalrus macrumors member

    CrashTestWalrus

    Joined:
    Mar 1, 2018
    #1401
    I have had periodic crashes while sleeping since owning this laptop. I had the confluence of issues with it the other day, though. While watching a video in QuickTime the audio popped then cut out. While poking around about that the computer crashed altogether with a bridgeOS kernel panic. I have had a couple more crashes while it was sleeping. Hopefully this gets fixed soon because it is very frustrating. On the bright side the MBP boots incredibly quickly.
     
  2. 1071318, Aug 28, 2018
    Last edited: Sep 1, 2018

    1071318 macrumors 6502a

    1071318

    Joined:
    Mar 7, 2017
    #1402
    I have reported this to Universal Audio quite awhile ago. Of course they are playing the “contact Apple it’s not our fault” game. Even worse, they are trying to insinuate that I have bad hardware. That’s when I told them that would mean I have had 4 bad machines in a row. Then I pointed them to this forum... ;)
    --- Post Merged, Aug 28, 2018 ---
    I have had 4 machines...
     
  3. IG88 macrumors 6502

    IG88

    Joined:
    Nov 4, 2016
    #1403
    That's what I've been wondering myself.
    --- Post Merged, Aug 28, 2018 ---
    Would you mind listing out what apps you've installed?
     
  4. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #1404
    Office apps, LR/PS, Chrome, CorRD, Vmware Fusion, various utilities.
     
  5. Queen6, Aug 28, 2018
    Last edited: Aug 28, 2018

    Queen6 macrumors 603

    Queen6

    Joined:
    Dec 11, 2008
    Location:
    Putting out the fire with gasoline...
    #1405
    Over two years now professionally on W10 with zero issues on multiple systems. It's nonsense like this why I dumped Apple for anything remotely serious, and that one squarely sits with Apple. If Apple ever get's it act together I'll reconsider, however current management is just focused on churning out nice looking underperforming computers for pretentious students, while it's dwindling professional audience look elsewhere, as they too need to deliver...

    n.b. Over two decades with the Mac...

    Q-6
     
  6. IG88 macrumors 6502

    IG88

    Joined:
    Nov 4, 2016
    #1406
    Any apps with 3rd party kexts?
     
  7. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #1407
    Fusion
     
  8. IG88 macrumors 6502

    IG88

    Joined:
    Nov 4, 2016
    #1408
    I think for me it's OneNote and iStat Menus.
     
  9. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #1409
    I had iStat menus installed but I've since uninstalled, just to lower the footprint of what I have running, so at one point, I had it and didn't run into issues. I have office running, but I don't ever use OneNote, whether the kext is installed, I have no idea.
     
  10. IG88 macrumors 6502

    IG88

    Joined:
    Nov 4, 2016
    #1410
    I hate to do this....but I'm going to have to call "no balls" on you for uninstalling iStat Menus. :D

    What about:

    Startup Security
    • What settings do you have here?
    [​IMG]


    Energy Saver settings

    • Power Nap
    • Wake for Wifi Access
    Security
    • Unlock with Apple Watch
    Notifications
    • Do you have them set to DND when the display is sleeping?
    [​IMG]
     
  11. Queen6 macrumors 603

    Queen6

    Joined:
    Dec 11, 2008
    Location:
    Putting out the fire with gasoline...
    #1411
    One of the major points of the Mac was "it just works" having to jump through hoops, second guess and suffer crashes is a far cry from my expectations. Apple needs to put more focus on the Mac, stop churning out half baked software and hardware. We the customers need to send a clear message that the current behaviour is not acceptable.

    Apple literally has all the money in the world, yet it's seemingly incapable of designing robust software & hardware solutions, being more focused on nickel & diming, cutting cost and boosting margins...

    Q-6
     
  12. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #1412
    Must resist temptation to hit the ban button :eek:

    :p

    Here's my settings:
    Default Start up Security, I made no changes

    Power settings:

    2018-08-28_13-52-28.png

    Notifications, I didn't make any changes this is, in fact this is probably the first time I even went into that preference pane.
    2018-08-28_13-53-17.png
     
  13. 1071318 macrumors 6502a

    1071318

    Joined:
    Mar 7, 2017
  14. zargap macrumors member

    Joined:
    Jun 26, 2017
    #1414
  15. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #1415
    I have the updated queued up, but while I'm home working on my laptop, I cannot incur any downtime, due to my work. I'll have to wait and see.
     
  16. SDColorado, Aug 28, 2018
    Last edited: Aug 28, 2018

    SDColorado macrumors 68000

    SDColorado

    Joined:
    Nov 6, 2011
    Location:
    Highlands Ranch, CO
    #1416
    No patch notes so far? Who knows
    --- Post Merged, Aug 28, 2018 ---
    For what it is worth...

    Pre Patch:

    Model Name: Apple T2 chip

    Firmware Version: 15P6703

    Boot UUID: 619DCF82-0FBF-4B45-999D-38DB7E24FE44

    Post Patch:

    Model Name: Apple T2 chip

    Firmware Version: 15P6805

    Boot UUID: 8D0C551C-57D0-4A14-B571-21F498366CDC


    Let's see if it is any more stable. Unfortunately, I have an appointment, so can't do anything further.
     
  17. tjoab macrumors newbie

    tjoab

    Joined:
    Aug 26, 2018
    #1417
    I’ve been waiting weeks to pull the trigger on the 2018 mbp before I go back to school...please oh please let this be a fix, nail biting for the first person to test it out
     
  18. turbineseaplane macrumors 68040

    turbineseaplane

    Joined:
    Mar 19, 2008
    #1418
    There is no problem.
    These are our best Macs yet.

    Thanks for the purchase my friends.
    -Tim
     
  19. Adeel_ macrumors member

    Adeel_

    Joined:
    Aug 1, 2018
    #1419
    Give us feedback after this new supplemental update :)

    I don't have my MBP yet but I really look forward to these issues.
     
  20. SDColorado macrumors 68000

    SDColorado

    Joined:
    Nov 6, 2011
    Location:
    Highlands Ranch, CO
    #1420
    I have already requested an extension of the return window of this replacement unit from 14 to 30 days. Will see what they say
     
  21. Premal212, Aug 28, 2018
    Last edited: Aug 28, 2018

    Premal212 macrumors member

    Premal212

    Joined:
    Jan 26, 2017
    Location:
    London UK
    #1423
    Oh man, I'm actually excited to pick up my replacement Mac now, heading there now. Was putting this off for a few hours now.

    Come on Tim, DO US PROUD!!!!

    Ah I don’t know if I should update first or use migration. Any ideas?
     
  22. King724, Aug 28, 2018
    Last edited: Aug 28, 2018

    King724 macrumors newbie

    Joined:
    Jan 7, 2015
    #1424
    Installed today's update (after not seeing the issue for 4-5 days) and then it happened....

    {"caused_by":"macos","macos_system_state":"running","bug_type":"210","os_version":"Bridge OS 2.4.1 (15P6805)","timestamp":"2018-08-28 19:20:26.96 +0000","incident_id":"0DC2410D-72A1-41C1-9D7B-37EC3402803B"}

    EDIT: Digging deeper into the logs (thanks @matthewadams), Dropbox caused the crash.
     
  23. 1071318 macrumors 6502a

    1071318

    Joined:
    Mar 7, 2017
    #1425
    I hope you’re kidding!
     

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