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2018 MBA has T2 chip... same Bridge OS crash?
- Thread starter eagerwu
- Start date
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They took the completely reliable and totally bulletproof existing MacBook Air and put in 2 current points of problem… The keyboard and the T2.
If they haven’t fixed the reliability issues with those two components this will be a complete bomb in terms of the brand reputation of apple with mainstream consumers who just want something that reliably works
If they haven’t fixed the reliability issues with those two components this will be a complete bomb in terms of the brand reputation of apple with mainstream consumers who just want something that reliably works
Well couldn't have said better myself. This is exactly what came into my mind when I read about it today.
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I bought the new Retina MacBook Air the day it was released, and received it on November 7. I've been using it heavily, everyday since. Earlier today I experienced a crash which caused the computer to reboot. When the laptop turned back on I was presented with a log file of some sort, which informed me that the program, Bridge OS was responsible for the crash.
After Googling, I learned that this is likely a problem with the T2 chip, and it is something that 2018 MBP users are also dealing with.
I'm curious if there was any progress made towards addressing this issue with the MBP's? Also, if this is a hardware problem with the T2 chip, is this something that I should be getting ahold of Apple for, for a refund/exchange?
Thanks.
After Googling, I learned that this is likely a problem with the T2 chip, and it is something that 2018 MBP users are also dealing with.
I'm curious if there was any progress made towards addressing this issue with the MBP's? Also, if this is a hardware problem with the T2 chip, is this something that I should be getting ahold of Apple for, for a refund/exchange?
Thanks.
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I can confirm, that I just had a Bridge OS caused kernel panic on the 2018 MacBook Air today. I've had the laptop for about a week, and it just happened for the first time.
Thank you very much for the report. I was waiting for this to pop up ASAP to take away all my considerations towards the MBA. Gotta say it takes a respectably long time for this to appear in this forum, compared to the MBP.
Thank you very much for the report. I was waiting for this to pop up ASAP to take away all my considerations towards the MBA. Gotta say it takes a respectably long time for this to appear in this forum, compared to the MBP. As far as I understand, Apple has neither acknowledged nor done any changes in previous MBP firmware / macOS updates to directly address T2 related issues.
Yea, I had never even heard of this problem on the MBP, until running into it myself here on the MBA. I really hope it is something that can be fixed, because other than this problem I've really loved this computer so far. It has worked wonderfully for general productivity, and is a great little computer baring the crashing issue. If this is something that is going to keep being an issue though I think I may see a Black Friday Special Dell xps 13 in my near future, following a returned MacBook Air.
MBP forum is far more active (just look at the thread counts!). The MBA also has keyboard issues as seen on this forum and Reddit/Youtube but I think you are more likely to get the noise from the MBP forum.
It isn't surprising that it would happen on the MBA, since it also happened on the iMac before the MBP and there are people who still experience it now on MBP. Someone I think managed to find a way to always be able to reproduce it by using some app to record.
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Unfortunately Tim only cares about units sold and even that has not gone well the last couple days.
Is this happening with/due to certain software? Or is it just happening at random even on a base machine with only Apple OS and Apple Software (Pages, Keynote etc).
I've read around the issue a little but not in any great depth. Everyone I know with either a new MBA or MBP with the T2 chip haven't had an issue as yet.
Just curious as to wether anyone knows/has discovered the root cause?
I've read around the issue a little but not in any great depth. Everyone I know with either a new MBA or MBP with the T2 chip haven't had an issue as yet.
Just curious as to wether anyone knows/has discovered the root cause?
I read that somebody managed to make a mini in an Apple Store going into KP by just using Apple's own PhotoBooth app. This isn't conclusive to anything, but at least it rules out the issue being exclusively 3rd party software induced.
The third version of the butterfly keyboard has fixed the issues with last years model (dust and stuck keys). The new keyboard is actually pretty good when you get to used to typing it on it as its more stable and the keys dont wiggle as much as the older keys.
I don't think the T2 issues are as widespread or problematic as people think. I've only seen reports of some MBP's having issues and not all.
This has been affecting (to a limited degree) iMac units going back to last year. I’m sure that it’s only a small number that after affected, but with no software fix to date, I would simply return for a replacement. Time Machine to an external drive, replace, restore, you’ll be back up and running in no time.
The problem started in January 2018 with the iMac Pro. I've been waiting for most of 2018 for Apple to update their below $3,000 computers and was hoping to be able to buy a MacAir without butterfly keyboard and no T2 chip or a Mac Mini without a T2 chip. No such luck, so I just bought a HP laptop. I know those crashes were just going to perpetually annoy me and I did not want any of that. If the T2 crashes get fixed I'll consider buying an Apple computer at that point in time.
I'm really disappointed with Apple given their computer issues and $1,000 phones.
I'm really disappointed with Apple given their computer issues and $1,000 phones.
Crazy that Apple would go ‘all in’ on something that can easily produce kernel panic. Quality control and design decisions are catching up. Units sold and net is all Tim cares about. After last few days that is not working out.
Let me question something, as I haven't read many threads about this T2 issue... Is there a common factor among all crashes? Any kind of CPU, or decoding, or something related? Maybe it happens while the mac is using this T2 chip for something. For example, if someone is recording a conference, probably the T2 is heavily used during a long extent of time. Maybe those crashes happen during voice calls, video calls, recording, video encoding/decoding, and everything the T2 is responsible for.
If my machine crashes during a recording (1h recordings of valuable things), then I should avoid this machines, and buy a 2017 nTB MacBook Pro
So.. when do this crashes usually happen?
If my machine crashes during a recording (1h recordings of valuable things), then I should avoid this machines, and buy a 2017 nTB MacBook Pro
So.. when do this crashes usually happen?
Untrue
Check around on the forum...plenty of 2018 keyboard issues being reported.
Heck, even go ask the developer of BetterTouchTool who had a latest model failure himself.
They put another layer of band-aid on the problem, that part is for sure true.