2018 MBA has T2 chip... same Bridge OS crash?

Discussion in 'MacBook Air' started by eagerwu, Oct 30, 2018.

  1. eagerwu macrumors member

    Joined:
    Jul 14, 2018
    Location:
    Beijing
    #1
    The bridge os crash issue on 18 MBP hasn’t been fixed yet, which is believed to be related to the T2 chip. Now new MBA also has T2 chip as well? Will it also has the anoooooying bridge os crash as well?
     
  2. zavrelj macrumors newbie

    zavrelj

    Joined:
    Sep 29, 2018
    #2
    I'm about to find out very soon. With 14 days return policy in mind, I've just ordered it for testing and let you know :)
     
  3. turbineseaplane macrumors 601

    turbineseaplane

    Joined:
    Mar 19, 2008
    #3
    They took the completely reliable and totally bulletproof existing MacBook Air and put in 2 current points of problem… The keyboard and the T2.

    If they haven’t fixed the reliability issues with those two components this will be a complete bomb in terms of the brand reputation of apple with mainstream consumers who just want something that reliably works
     
  4. parseckadet macrumors 65816

    parseckadet

    Joined:
    Dec 13, 2010
    Location:
    Denver, CO
    #4
    Are you expecting a definitive answer here?
     
  5. vaugha, Oct 30, 2018
    Last edited: Oct 31, 2018

    vaugha macrumors 6502

    Joined:
    Nov 3, 2011
    #5
    Well couldn't have said better myself. This is exactly what came into my mind when I read about it today.
     
  6. norcal618, Nov 19, 2018
    Last edited: Nov 19, 2018

    norcal618 macrumors newbie

    norcal618

    Joined:
    Jan 15, 2016
    Location:
    California
    #6
    I bought the new Retina MacBook Air the day it was released, and received it on November 7. I've been using it heavily, everyday since. Earlier today I experienced a crash which caused the computer to reboot. When the laptop turned back on I was presented with a log file of some sort, which informed me that the program, Bridge OS was responsible for the crash.

    After Googling, I learned that this is likely a problem with the T2 chip, and it is something that 2018 MBP users are also dealing with.

    I'm curious if there was any progress made towards addressing this issue with the MBP's? Also, if this is a hardware problem with the T2 chip, is this something that I should be getting ahold of Apple for, for a refund/exchange?

    Thanks.
     
  7. norcal618 macrumors newbie

    norcal618

    Joined:
    Jan 15, 2016
    Location:
    California
    #7
    I can confirm, that I just had a Bridge OS caused kernel panic on the 2018 MacBook Air today. I've had the laptop for about a week, and it just happened for the first time.
     
  8. Chancha macrumors 6502a

    Joined:
    Mar 19, 2014
    #8
    Thank you very much for the report. I was waiting for this to pop up ASAP to take away all my considerations towards the MBA. Gotta say it takes a respectably long time for this to appear in this forum, compared to the MBP.
     
  9. Chancha macrumors 6502a

    Joined:
    Mar 19, 2014
    #9
    Thank you very much for the report. I was waiting for this to pop up ASAP to take away all my considerations towards the MBA. Gotta say it takes a respectably long time for this to appear in this forum, compared to the MBP. As far as I understand, Apple has neither acknowledged nor done any changes in previous MBP firmware / macOS updates to directly address T2 related issues.
     
  10. norcal618 macrumors newbie

    norcal618

    Joined:
    Jan 15, 2016
    Location:
    California
    #10
    Yea, I had never even heard of this problem on the MBP, until running into it myself here on the MBA. I really hope it is something that can be fixed, because other than this problem I've really loved this computer so far. It has worked wonderfully for general productivity, and is a great little computer baring the crashing issue. If this is something that is going to keep being an issue though I think I may see a Black Friday Special Dell xps 13 in my near future, following a returned MacBook Air.
     
  11. Ma2k5 macrumors 68020

    Ma2k5

    Joined:
    Dec 21, 2012
    Location:
    London
    #11
    MBP forum is far more active (just look at the thread counts!). The MBA also has keyboard issues as seen on this forum and Reddit/Youtube but I think you are more likely to get the noise from the MBP forum.

    It isn't surprising that it would happen on the MBA, since it also happened on the iMac before the MBP and there are people who still experience it now on MBP. Someone I think managed to find a way to always be able to reproduce it by using some app to record.
     
  12. PalidinoDH macrumors member

    Joined:
    Aug 13, 2014
    #12
    Bought my air Friday and just had one today
     
  13. Wags macrumors 65816

    Joined:
    Mar 5, 2006
    Location:
    Nebraska, USA
    #13
    U
    Unfortunately Tim only cares about units sold and even that has not gone well the last couple days.
     
  14. vaugha macrumors 6502

    Joined:
    Nov 3, 2011
    #14
    Waiting on T3....T2 is way too problematic and the level of polish I'm looking for is not there yet...imac pro, mbp, mac mini and now mba.
     
  15. norcal618 macrumors newbie

    norcal618

    Joined:
    Jan 15, 2016
    Location:
    California
    #15
    On the MacBook Air?
     
  16. Falcon80 macrumors 6502

    Joined:
    Oct 27, 2012
    #16
    T1 is fine?
     
  17. zavrelj macrumors newbie

    zavrelj

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    Sep 29, 2018
    #17
    T1 comes with a faulty keyboard, not a great deal :)
     
  18. 0014 macrumors 6502a

    0014

    Joined:
    May 23, 2016
    Location:
    Middle East
    #18
    Is this happening with/due to certain software? Or is it just happening at random even on a base machine with only Apple OS and Apple Software (Pages, Keynote etc).

    I've read around the issue a little but not in any great depth. Everyone I know with either a new MBA or MBP with the T2 chip haven't had an issue as yet.

    Just curious as to wether anyone knows/has discovered the root cause?
     
  19. Chancha macrumors 6502a

    Joined:
    Mar 19, 2014
    #19
    I read that somebody managed to make a mini in an Apple Store going into KP by just using Apple's own PhotoBooth app. This isn't conclusive to anything, but at least it rules out the issue being exclusively 3rd party software induced.
     
  20. Gen macrumors 6502a

    Gen

    Joined:
    Jul 15, 2008
    #20
    The third version of the butterfly keyboard has fixed the issues with last years model (dust and stuck keys). The new keyboard is actually pretty good when you get to used to typing it on it as its more stable and the keys dont wiggle as much as the older keys.

    I don't think the T2 issues are as widespread or problematic as people think. I've only seen reports of some MBP's having issues and not all.
     
  21. Howard2k macrumors 68020

    Howard2k

    Joined:
    Mar 10, 2016
    #21
    This has been affecting (to a limited degree) iMac units going back to last year. I’m sure that it’s only a small number that after affected, but with no software fix to date, I would simply return for a replacement. Time Machine to an external drive, replace, restore, you’ll be back up and running in no time.
     
  22. ralphdonghut macrumors newbie

    Joined:
    Oct 30, 2018
    #22
    The problem started in January 2018 with the iMac Pro. I've been waiting for most of 2018 for Apple to update their below $3,000 computers and was hoping to be able to buy a MacAir without butterfly keyboard and no T2 chip or a Mac Mini without a T2 chip. No such luck, so I just bought a HP laptop. I know those crashes were just going to perpetually annoy me and I did not want any of that. If the T2 crashes get fixed I'll consider buying an Apple computer at that point in time.

    I'm really disappointed with Apple given their computer issues and $1,000 phones.
     
  23. Wags macrumors 65816

    Joined:
    Mar 5, 2006
    Location:
    Nebraska, USA
    #23
    Crazy that Apple would go ‘all in’ on something that can easily produce kernel panic. Quality control and design decisions are catching up. Units sold and net is all Tim cares about. After last few days that is not working out.
     
  24. Populus macrumors 6502a

    Populus

    Joined:
    Aug 24, 2012
    Location:
    Valencia, Spain.
    #24
    Let me question something, as I haven't read many threads about this T2 issue... Is there a common factor among all crashes? Any kind of CPU, or decoding, or something related? Maybe it happens while the mac is using this T2 chip for something. For example, if someone is recording a conference, probably the T2 is heavily used during a long extent of time. Maybe those crashes happen during voice calls, video calls, recording, video encoding/decoding, and everything the T2 is responsible for.

    If my machine crashes during a recording (1h recordings of valuable things), then I should avoid this machines, and buy a 2017 nTB MacBook Pro

    So.. when do this crashes usually happen?
     
  25. turbineseaplane macrumors 601

    turbineseaplane

    Joined:
    Mar 19, 2008
    #25
    Untrue

    Check around on the forum...plenty of 2018 keyboard issues being reported.
    Heck, even go ask the developer of BetterTouchTool who had a latest model failure himself.

    They put another layer of band-aid on the problem, that part is for sure true.
     

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54 October 30, 2018