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salvator

macrumors regular
Original poster
Jan 29, 2015
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Hey Guys I just got the 2019 13inch TB 1.4GHZ 256GB MacBook Pro.
I love the device so far but have a few concerns.

One being having used the retina MacBook Pro the 2015 model in the past and having had 4 screen replacements for it due to uniformity issues and backlight bleed. It sucks after so many years they still have the similar screen and similar issues of those screens!

The first thing I checked in the machine was for backlight bleed which it luckily has none but although for the uniformity I do feel it is uneven where the right side has a pinkish hue compared to the left but when I turn the computer towards the right the left side then looks like it has a hue. I want to know if this is normal or it is all in my head and conditioned from past MacBook Pro experiences.

I can't exchange it since I got it from the USA and also from b&h so they don't have a return policy.

I am here by attaching a few pictures.
Do let me know if you think this is normal and acceptable or not?

I really cannot go through all that screen replacement and lottery trauma.
 

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I notice a pinkish shift when I turn my screen to the right. It’s probably normal. I have the same model as you except 512GB
 
I notice a pinkish shift when I turn my screen to the right. It’s probably normal. I have the same model as you except 512GB

I notice the pinkish tint on the right side normally when I am looking at it straight I don't know if that is normal and when I turn my computer towards the right then the left side gets a pinkish tint.

What I mean to say is that I feel that my right side is darker than the left.

I don't know if it is normal or what? I have attached a picture please do see it and let men know what you think
 
The first thing I checked in the machine was for backlight bleed which it luckily has none but although for the uniformity I do feel it is uneven where the right side has a pinkish hue compared to the left but when I turn the computer towards the right the left side then looks like it has a hue. I want to know if this is normal or it is all in my head and conditioned from past MacBook Pro experiences.

I can't exchange it since I got it from the USA and also from b&h so they don't have a return policy.

I am here by attaching a few pictures.
Do let me know if you think this is normal and acceptable or not?

I really cannot go through all that screen replacement and lottery trauma.
I think this is more or less about luck in the screen lottery. My entry MBP 2019 also suffers from this but very mildly and it is really noticeable when specifically looking for it with certain test patterns and even then I think most peoples would not notice it. I'd say mine is like 80-90% good. Anyway, from what I have checked demo models usually they are top notch without any hue difference but I have also seen few with very bad and noticeable hue difference (much worse than mine and so bad that it was immediately noticeable without test patterns) which is odd as demo models are usually 101% good units, so I guess this is so common with these panels there are trouble finding good ones for all demo models too.

From what I have recently experienced with IPS panels with different other brand machines, this is very common and most of them suffer badly from BLB I considered mine is a keeper even it had several other quality issues in other parts, I decided I don't want to take a risk of exchanging the unit and possibly getting even worse panel. I would have gone thru that only in the situation where I could have evaluated the exchange machine first myself and then decide if I wanted to exchange current unit to it. I actually had that chance with my other brand desktop monitor (IPS) and the end results after 5 replacement units was that I kept the original one (even the service center peoples after seeing the photos of the original one agreed that panel was not good. Well the problem was that obviously it was rare to find a good panel even exchanging the monitor for many times).

Also AR coating obviously causes some of this, so yeah, it really depends on what angle you are looking it, so you are probably going to see this is better panes in some situations.
 
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That is exactly what I said, most peoples are not noticing this issue. To me it shows clearly in OP's photos.
 
Your pictures all look normal to me.

This is another picture that I just took.
That is exactly what I said, most peoples are not noticing this issue. To me it shows clearly in OP's photos.

I'm glad you get it. My dilemma here is that is it worth return this. I'll have to send it all the way back to the usa for it and then will be stuck it's a long process and again the fear of the next machine having the same issue and being it more aggregated. How bad according to you is this and especially when it is compared with yours!?

There is no backlight bleed at all. I think it is just uneven brightness and uniformity. I have zero backlight bleed.
 

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This is another picture that I just took.
That still looks normal to me. All LCDs look like that if you display a blank image. But that's not what's on the screen when you're using the computer normally, is it? Stop looking for flaws...you'll always find something to complain about if you look hard enough.
 
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Unfortunately, some variation in quality cannot be avoided with modern mass-produced LCD screens. While Apple's LCDs are consistently among the best on the market, you are very unlikely to get a "perfect" screen. Maybe this will get better as we move away from backlighting tech to micro-LEDs, time will tell. But for now, you can either play the return roulette and hope that you will like a new screen better or just accept what you have.

Personally, I don't think that that there is a problem with your display. Yes, its not 100% uniform, but then again, that's just what we get with our technology.

P.S. Just to give you an example. Probably the best display in a laptop right now is the DreamColor in a HP ZBook 15" G5/G6. And yet the difference in brightness of different part of the display can be as high as 10% (https://www.notebookcheck.net/The-b...reamColor-in-the-HP-ZBook-15-G5.426842.0.html). The MBP display is almost at good, and of course, one needs to consider that the ZBook is around $1000 USD more expensive...
 
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That still looks normal to me. All LCDs look like that if you display a blank image. But that's not what's on the screen when you're using the computer normally, is it? Stop looking for flaws...you'll always find something to complain about if you look hard enough.

It is of course visible while surfing the internet and on certain websites which have a gray or white background
Unfortunately, some variation in quality cannot be avoided with modern mass-produced LCD screens. While Apple's LCDs are consistently among the best on the market, you are very unlikely to get a "perfect" screen. Maybe this will get better as we move away from backlighting tech to micro-LEDs, time will tell. But for now, you can either play the return roulette and hope that you will like a new screen better or just accept what you have.

Personally, I don't think that that there is a problem with your display. Yes, its not 100% uniform, but then again, that's just what we get with our technology.

P.S. Just to give you an example. Probably the best display in a laptop right now is the DreamColor in a HP ZBook 15" G5/G6. And yet the difference in brightness of different part of the display can be as high as 10% (https://www.notebookcheck.net/The-b...reamColor-in-the-HP-ZBook-15-G5.426842.0.html). The MBP display is almost at good, and of course, one needs to consider that the ZBook is around $1000 USD more expensive...
Wow I had no idea about this. A 10% difference is pretty substantial. I don't know I'm pretty confused as to what to do. Shall I return it, would you accept it? The issue is once you see it. You can't unsee it at all and it is so freaking expensive. Cheaper windows laptops have better screens
 
I don't know I'm pretty confused as to what to do. Shall I return it, would you accept it?

I don't hink that anyone can make this decision for you :) All I can tell you is that its pretty much "normal". But of course, if you are not happy with the machine, there is not much point. You can always try getting a replacement hoping that it will look better to you.

My "secret" advice: don't look too hard for issues. You WILL find them. Again, our current technology is not perfect.

Cheaper windows laptops have better screens

I can assure you that its not the case. Cheaper windows laptops have much worse brightness and contrast though, so uniformity might be less noticeable ;)
 
This is another picture that I just took.


I'm glad you get it. My dilemma here is that is it worth return this. I'll have to send it all the way back to the usa for it and then will be stuck it's a long process and again the fear of the next machine having the same issue and being it more aggregated. How bad according to you is this and especially when it is compared with yours!?

There is no backlight bleed at all. I think it is just uneven brightness and uniformity. I have zero backlight bleed.
From what I see from your pictures is that I'd say there are lot worse panels out there but there are also those that do not have uneven colour temperature that you can see.

There are many different issue with LCD panels and this is not just uneven backlight that just shows mostly as brightness difference in different areas of the screen, this is colour temperature uniformity issue where other part of the screen is like like bluish and other pinkish etc.

If getting it exchanged is this complicated as you described it is really hard decision to make because outcome from all the trouble could be that you end up getting even worse, but surely you could get perfect one but my personal experience in similar situations have been quite bad.
Also I guess you could just use your local Apple service center and have just panel replaced under warranty, if they agree it is a fault but then again they will order new panel and install it but there is really no guarantee it will be much different. As your machine has been basically QC controller at the factory (I guess there should be that)...
Also there are other things to considerer when sending unit to service.


That still looks normal to me. All LCDs look like that if you display a blank image.
No they don't all look like that.

But that's not what's on the screen when you're using the computer normally, is it? Stop looking for flaws...you'll always find something to complain about if you look hard enough.
Well, in my opinion this colour temperature variation is one of the worse things computer display panel can have if it is noticeable during normal use, like when you browse this forum and look at the left and right white part, if you can see the difference there all the time, it is noticeable.

Personally I went thru 5 replacement desktop monitors when I tried to get one without BLB, dead pixels and uneven colour temp. Well, I ended up keeping my original one even it has huge BLB and couple dead pixels as replacements panels had uneven colour tint. I weighted my options and came to conclusion that I use this desktop only under bright lights and those dead pixels are so small that it will be annoying me much less than that I see all the time sides being different hue. Now couple years later I can say it was the right decision to me.

P.S. Just to give you an example. Probably the best display in a laptop right now is the DreamColor in a HP ZBook 15" G5/G6. And yet the difference in brightness of different part of the display can be as high as 10% (https://www.notebookcheck.net/The-b...reamColor-in-the-HP-ZBook-15-G5.426842.0.html). The MBP display is almost at good, and of course, one needs to consider that the ZBook is around $1000 USD more expensive...
Again issue with brightness and colour temp variation in different parts of the image are not the same issue! That site only lists values for brightness to different parts of the picture, not colour temp.
When colour temp variation begins to be in three digit figures between different parts of the images, you begin to see it with bare eyes, some of us are more sensitive to that than others.
 
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I don't hink that anyone can make this decision for you :) All I can tell you is that its pretty much "normal". But of course, if you are not happy with the machine, there is not much point. You can always try getting a replacement hoping that it will look better to you.

My "secret" advice: don't look too hard for issues. You WILL find them. Again, our current technology is not perfect.



I can assure you that its not the case. Cheaper windows laptops have much worse brightness and contrast though, so uniformity might be less noticeable ;)

I came across this article I don't know if it is the brightness or the hue colours. I can send it back to the USA but after that I won't have a computer and if I choose to buy it from my country I will have to pay 600$ more. I have already purchased the apple care+ plan. So my two options are to send it back and forget about Mac and buy a surface or a dell xps and to keep it and deal with and get the screen replaced when I travel within the next 3 years whenever. I don't want to get the screen replaced from my country as I have had previous bad experiences of doing so.

From what I see from your pictures is that I'd say there are lot worse panels out there but there are also those that do not have uneven colour temperature that you can see.

There are many different issue with LCD panels and this is not just uneven backlight that just shows mostly as brightness difference in different areas of the screen, this is colour temperature uniformity issue where other part of the screen is like like bluish and other pinkish etc.

If getting it exchanged is this complicated as you described it is really hard decision to make because outcome from all the trouble could be that you end up getting even worse, but surely you could get perfect one but my personal experience in similar situations have been quite bad.
Also I guess you could just use your local Apple service center and have just panel replaced under warranty, if they agree it is a fault but then again they will order new panel and install it but there is really no guarantee it will be much different. As your machine has been basically QC controller at the factory (I guess there should be that)...
Also there are other things to considerer when sending unit to service.



No they don't all look like that.


Well, in my opinion this colour temperature variation is one of the worse things computer display panel can have if it is noticeable during normal use, like when you browse this forum and look at the left and right white part, if you can see the difference there all the time, it is noticeable.

Personally I went thru 5 replacement desktop monitors when I tried to get one without BLB, dead pixels and uneven colour temp. Well, I ended up keeping my original one even it has huge BLB and couple dead pixels as replacements panels had uneven colour tint. I weighted my options and came to conclusion that I use this desktop only under bright lights and those dead pixels are so small that it will be annoying me much less than that I see all the time sides being different hue. Now couple years later I can say it was the right decision to me.


Again issue with brightness and colour temp variation in different parts of the image are not the same issue! That site only lists values for brightness to different parts of the picture, not colour temp.
When colour temp variation begins to be in three digit figures between different parts of the images, you begin to see it with bare eyes, some of us are more sensitive to that than others.

I came across this https://www.anandtech.com/show/4832/the-apple-thunderbolt-display-review/6 this also shows a difference in brightness. I guess all the displays have it to some extent or not. I don't have backlight bleed or any other issue so Im confused as to what to do. If I send it back and since I purchased it from b&h I don't know if they will accept it and if so how. they do have a 30 day returns thing though. Secondly I already have purchased Apple Care+ so I have 3 years of warranty so I can stick around possibly.
But this is just driving me nuts and I don't want to go through the screen lottery of replacements. Honestly Im done with apple after spending so much money I'm quite fed up.

If this were your screen, honestly what would you do?
 
I came across this article I don't know if it is the brightness or the hue colours. I can send it back to the USA but after that I won't have a computer and if I choose to buy it from my country I will have to pay 600$ more. I have already purchased the apple care+ plan. So my two options are to send it back and forget about Mac and buy a surface or a dell xps and to keep it and deal with and get the screen replaced when I travel within the next 3 years whenever. I don't want to get the screen replaced from my country as I have had previous bad experiences of doing so.

It probably makes more sense to choose a brand that it well covered in your country. All laptops you mention so far have suffered from known issues in the past so it’s important to have good service centers in close proximity. Also, since your Mac is not broken you won’t get any screen replacements on it (you might be able to find a third-party service center that would do it for 800$ or so, but they won’t guarantee you that a. Ew screen will be any better).
 
I would keep it and topped worrying. Chances are you will get screen with more issues. At the end, its just a computer. Expensive, yes. But piece of hardware which is suppose to be used, carried around, bumped, scratched and lot more. Even if it were perfect at the moment of purchase, it will not be in few weeks/months anyway.
 
I came across this article I don't know if it is the brightness or the hue colours. I can send it back to the USA but after that I won't have a computer and if I choose to buy it from my country I will have to pay 600$ more. I have already purchased the apple care+ plan. So my two options are to send it back and forget about Mac and buy a surface or a dell xps and to keep it and deal with and get the screen replaced when I travel within the next 3 years whenever. I don't want to get the screen replaced from my country as I have had previous bad experiences of doing so.



I came across this https://www.anandtech.com/show/4832/the-apple-thunderbolt-display-review/6 this also shows a difference in brightness. I guess all the displays have it to some extent or not. I don't have backlight bleed or any other issue so Im confused as to what to do. If I send it back and since I purchased it from b&h I don't know if they will accept it and if so how. they do have a 30 day returns thing though. Secondly I already have purchased Apple Care+ so I have 3 years of warranty so I can stick around possibly.
But this is just driving me nuts and I don't want to go through the screen lottery of replacements. Honestly Im done with apple after spending so much money I'm quite fed up.
Brightness difference and colour temp difference in different parts of the image are not the same issue! When you see like left part bluish and right part reddish it is not brightness difference issue then.
Personally I’d say brightness difference is not nearly as annoying as colour temp difference issue. Even 10% brightness difference might not look very noticeable but if you have that big color temp difference like one part 6500k and other 7150k you have to be blind not seeing that instantly, even half of that is pretty noticeable.

If this were your screen, honestly what would you do?
Damn good guestion. Considering getting it replaced is so hard I would consider just keeping it but then again if it is very obvious issue with colour temp uniformity that I could see in everyday use it would drive me crazy. What is wrong with your local Apple service?
 
It probably makes more sense to choose a brand that it well covered in your country. All laptops you mention so far have suffered from known issues in the past so it’s important to have good service centers in close proximity. Also, since your Mac is not broken you won’t get any screen replacements on it (you might be able to find a third-party service center that would do it for 800$ or so, but they won’t guarantee you that a. Ew screen will be any better).

there is an issue that either the brightness or the tint is uneven and not uniform hence I will be able to get it replaced.
I would keep it and topped worrying. Chances are you will get screen with more issues. At the end, its just a computer. Expensive, yes. But piece of hardware which is suppose to be used, carried around, bumped, scratched and lot more. Even if it were perfect at the moment of purchase, it will not be in few weeks/months anyway.
Brightness difference and colour temp difference in different parts of the image are not the same issue! When you see like left part bluish and right part reddish it is not brightness difference issue then.
Personally I’d say brightness difference is not nearly as annoying as colour temp difference issue. Even 10% brightness difference might not look very noticeable but if you have that big color temp difference like one part 6500k and other 7150k you have to be blind not seeing that instantly, even half of that is pretty noticeable.


Damn good guestion. Considering getting it replaced is so hard I would consider just keeping it but then again if it is very obvious issue with colour temp uniformity that I could see in everyday use it would drive me crazy. What is wrong with your local Apple service?


Agreed but I don't want a brand new computer of just 3 days to get a screen replacement done and from past experiences whatever screen issues I have had and have gotten them replaced I have only and only ended up with worse and more uneven screens in my country.
As my country has only third party apple authorised service centres!

I am in a dilemma. If I send it back I have no ways of purchasing another computer and also it will get only so much more difficult and now that I have seen the unevenness I can't unseen it.
 
there is an issue that either the brightness or the tint is uneven and not uniform hence I will be able to get it replaced.

Well, what we have been trying to tell you is that your screen is unlikely to be considered defective by modern standards. I doubt I very much that Apple would replace a "normal" display like that without a valid reason.
 
there is an issue that either the brightness or the tint is uneven and not uniform hence I will be able to get it replaced.
Are you sure? I think service center needs to evaluate that first and then if they admit it is faulty, they will offer replacement under warranty. Then again, from what I have heard Apple is pretty easy on these consumer satisfaction things, so they may allow replacement even it is considered more or less normal for these.

Agreed but I don't want a brand new computer of just 3 days to get a screen replacement done and from past experiences whatever screen issues I have had and have gotten them replaced I have only and only ended up with worse and more uneven screens in my country.
As my country has only third party apple authorised service centres!
I understand your point exactly you want to avoid sending a new computer to service. It is the same thing to me too, as I have previous experience with pretty much every other brand that machines never come back the same condition cosmetically as they were before. So it will be more or less "used" after that...

Anyway, if we are talking about authorized service centers the procedure is as far as I know that they always evaluate the machine first and then if they find it faulty or not up to standard, they will order part from Apple directly. So what I'm trying to say is that you basically should be receiving the same quality part that way in every country. If not, then it is very unfair if they would send worse quality parts to countries where these machine already cost much more than in say USA. I don't think it is so and the only difference is then workmanship at the service centers but then again replacing a display panel is pretty trivial thing to do. The problem is that when procedure is like this they will just install new panel and see it is "working", the basic assumption is that the replacement panels meets the standards and has been passed QC at the factory.

Anyway as these IPS LCD-panels are more or less like this these days there is quite a big possibility to get another panel with the same, worse or different issues. It is purely lottery.

Also from what my experience in my life has been with various brand displays (TV's, projectors, monitors, phones etc...) have been that unless your display is not completely dead they mostly fall in to the "within specs" category. :mad: As if the persons evaluating the problems are blind. It is frustrating but what you gonna do?

I am in a dilemma. If I send it back I have no ways of purchasing another computer and also it will get only so much more difficult and now that I have seen the unevenness I can't unseen it.
Obviously if the issue is so bad you see it more or less constantly, like when you browse this forum and look at the difference between left and right part of the picture white bars and see it too obviously, then I guess you have not much choice.

Do you have local shops where you can see demo MacBook models? Maybe you could go check them and see what you think about the screens? Maybe to get some perspective of that if they meet your expectations. I did that and while most demo models seem "cherry picked" units, I saw also much much worse panels (blue/pink uniformity between sides) than what I have (mine is very mild, not really too noticeable in normal use even to my too critical eyes).
 
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Well, what we have been trying to tell you is that your screen is unlikely to be considered defective by modern standards. I doubt I very much that Apple would replace a "normal" display like that without a valid reason.

Well if the screen is uneven they will replace it but the fear of the replaced screen having an issue are far greater and the service with these third party apple authorized service centers clearly suck.
Are you sure? I think service center needs to evaluate that first and then if they admit it is faulty, they will offer replacement under warranty. Then again, from what I have heard Apple is pretty easy on these consumer satisfaction things, so they may allow replacement even it is considered more or less normal for these.


I understand your point exactly you want to avoid sending a new computer to service. It is the same thing to me too, as I have previous experience with pretty much every other brand that machines never come back the same condition cosmetically as they were before. So it will be more or less "used" after that...

Anyway, if we are talking about authorized service centers the procedure is as far as I know that they always evaluate the machine first and then if they find it faulty or not up to standard, they will order part from Apple directly. So what I'm trying to say is that you basically should be receiving the same quality part that way in every country. If not, then it is very unfair if they would send worse quality parts to countries where these machine already cost much more than in say USA. I don't think it is so and the only difference is then workmanship at the service centers but then again replacing a display panel is pretty trivial thing to do. The problem is that when procedure is like this they will just install new panel and see it is "working", the basic assumption is that the replacement panels meets the standards and has been passed QC at the factory.

Anyway as these IPS LCD-panels are more or less like this these days there is quite a big possibility to get another panel with the same, worse or different issues. It is purely lottery.

Also from what my experience in my life has been with various brand displays (TV's, projectors, monitors, phones etc...) have been that unless your display is not completely dead they mostly fall in to the "within specs" category. :mad: As if the persons evaluating the problems are blind. It is frustrating but what you gonna do?


Obviously if the issue is so bad you see it more or less constantly, like when you browse this forum and look at the difference between left and right part of the picture white bars and see it too obviously, then I guess you have not much choice.

Do you have local shops where you can see demo MacBook models? Maybe you could go check them and see what you think about the screens? Maybe to get some perspective of that if they meet your expectations. I did that and while most demo models seem "cherry picked" units, I saw also much much worse panels (blue/pink uniformity between sides) than what I have (mine is very mild, not really too noticeable in normal use even to my too critical eyes).
Honestly speaking I don't have a great experience for service with apple in my country especially for screens. I don't think mine has a temp or color hue issue it's just uneven brightness. I think I feel it pinkish and blue because of the coating as it keeps shifting everytime I tilt the screen.

I have attached another test picture. Do let me know according to you how bad or good is this and when compared to yours what do you think.
 

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Well if the screen is uneven they will replace it but the fear of the replaced screen having an issue are far greater and the service with these third party apple authorized service centers clearly suck.
Did you ask them already, or how you know for sure they will replace it? Again as far as I know replacement panels are ordered directly from Apple, so you should get equal panels everywhere, if not that is unfair. Replacement panels come with complete top aluminum cover, they are not just installing bare lcd panels in old frame. It is basically just to screw it to hinges and plug connector to mainboard.

I don't think mine has a temp or color hue issue it's just uneven brightness. I think I feel it pinkish and blue because of the coating as it keeps shifting everytime I tilt the screen.
If you see sides being the same shade (no uneven hue/tint issue) when viewing it straight it is ok. If that problem shows only when looking it at other angles, then it is likely just typical ar-coating thing (normal).
Basically taking a photo from straight viewing position and then checking rgb values of different locations in Photoshop or similar program can help assessing which one it is.
Also if possible to go check local shop demo Macbooks will help to estimate what the quality can be, demo units are usually good (not always, so better check few is possible).

I have attached another test picture. Do let me know according to you how bad or good is this and when compared to yours what do you think.
I’ve seen much worse than that. It could be even rather average. Mine is little better but definitely not perfect one either but I do not notice issue in normal use.
 
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Did you ask them already, or how you know for sure they will replace it? Again as far as I know replacement panels are ordered directly from Apple, so you should get equal panels everywhere, if not that is unfair. Replacement panels come with complete top aluminum cover, they are not just installing bare lcd panels in old frame. It is basically just to screw it to hinges and plug connector to mainboard.


If you see sides being the same shade (no uneven hue/tint issue) when viewing it straight it is ok. If that problem shows only when looking it at other angles, then it is likely just typical ar-coating thing (normal).
Basically taking a photo from straight viewing position and then checking rgb values of different locations in Photoshop or similar program can help assessing which one it is.
Also if possible to go check local shop demo Macbooks will help to estimate what the quality can be, demo units are usually good (not always, so better check few is possible).


I’ve seen much worse than that. It could be even rather average. Mine is little better but definitely not perfect one either but I do not notice issue in normal use.
I think now most likely definitely my screen has a defect. Just today I noticed this spot on the screen and it's there only on white backgrounds but not there or so visible otherwise. Thought of it to be dust or something but tried cleaning and still couldn't clean it and then realized it's with the screen.

Any idea what this is? Now I definitely got to send my Mac back but if I do I don't have any other means of purchasing a computer and the ones in my country are alot more expensive or I keep it and get the screen replaced down the road when I travel. So disgusted with apples quality control and this was formed so randomly.
 

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It looks a lot like there is some dirt under the screen lamination. Unfortunately also pretty common with lcd-panels these days. My desktop monitor has similar spot but not really visible in everyday use.

Have you checked the screen surface with good flashlight when the screen is off? You see anything odd in that location then?
 
It looks a lot like there is some dirt under the screen lamination. Unfortunately also pretty common with lcd-panels these days. My desktop monitor has similar spot but not really visible in everyday use.

Have you checked the screen surface with good flashlight when the screen is off? You see anything odd in that location then?
Yes have checked it with a flash light and can't find a single thing on it. So I have no idea what this is or how did it even remotely appear. That's shocking as it wasn't there all this while.

What do you suggest I should do? Send it back and stay without a Mac or use it as it is and when I travel get the screen replaced. I also have apple care so there is that. But it's not even a week old and this. It's very disappointing
 
Are you absolutely sure it was not there in the begin with and that you just now happened to notice it?
Usually these are manufacturing flaws. Or then there is small gap somewhere for dirt to have way in. Have you used compressed air to clean your MBP by any chance?

Hard to say what to do. Do you absolutely need Apple laptop? I mean there are plenty of better laptops for cheaper price available if you can live with Windows.
I got mine just because I wanted to own a laptop with Apple logo:)
Basically mine is just used as a toy that allows me to get to know MacOS system and intergrating with my other Apple gear but for everything else I use Windows machines. My old Zenbook easily beats my MBP in run time on battery, it lasts full workday on battery, MBP gets only half day, so totally unusable for any serious work anyway.

By the way, you said you have Apple Care. Doesn’t that give you possibility to deal directly with Apple and bypass those local services? I understood they can pick up and take it to their own service center abroad. Could be alternative if you don’t trust your local service. Anyway parts should come from Apple so there should not be any difference no matter where the screen is replaced. Also screen exchanging/installation is trivial job, pretty much a janitor could do it.
 
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