2nd time's a charm? Apple Store Visit

Discussion in 'MacBook Pro' started by smallnshort247, Jan 25, 2011.

  1. smallnshort247 macrumors 6502a

    smallnshort247

    Joined:
    Oct 23, 2010
    #1
    Hey guys,

    I've been having problems with my MBP. It usually kernel panics at least once a week. This has been going on for 5-6 months now. I took it to the Apple store around mid December 2010. They said the issue could be due to the 8GB of RAM I installed or because of some type of system file error. Their advice was to either do a clean install or that the RAM was just defective. So I did the clean install and about 7 days later I had 3 kernel panics within 1 day. I assumed since I did the clean install, maybe the RAM I installed was actually defective even though I thought I remembered my MBP having kernel panics before me even opening up the case. So I contacted Crucial and used my 1yr limited warranty bc I thought the RAM was defective. I should be getting new RAM in another 2 weeks from them. Only problem is that I had another Kernel Panic today even with the stock RAM inside. I called the Apple Store right after and told them what happened so I now have another appointment tomorrow.

    My question is, what are the chances they will declare my MBP "defective" or a lemon and possibly give me a whole new machine? Nothing is physically wrong with my MBP, its in great physical condition, its just that I'm considering selling it to buy a Mac Pro. If Apple gave me a new MBP, I could get a lot more for a brand new not opened MBP.
     
  2. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #2
    None. They will take it in for repairs and swap in a new Logic Board. Then hand it back to you. No need for an entire new machine.
     
  3. smallnshort247 thread starter macrumors 6502a

    smallnshort247

    Joined:
    Oct 23, 2010
    #3
    Thanks. Well I'll take it. I'd rather them do that than say they don't know what to do and send me back home.
     
  4. marshallbedsaul macrumors 6502a

    marshallbedsaul

    Joined:
    Nov 14, 2007
    Location:
    Maryland
    #4
    update please my friend ish aving this issue too
     

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