About to send in my unlocked iPhone in for replacement...

[vega07]

I cannot stand the negative blacks on my iphone any longer so I am going to call apple and get a replacement. But I have an unlocked phone. What precautions should I take to not get blacklisted? I am on 1.02.

I am actually quite scared.

 

[PDE]

I cannot stand the negative blacks on my iphone any longer so I am going to call apple and get a replacement. But I have an unlocked phone. What precautions should I take to not get blacklisted? I am on 1.02.

I am actually quite scared.

I think there are instructions out there that tell you how to completely restore your phone to factory conditions - leaving no trace of having done anything to it. However, you do know that Apple will upgrade the firmware to 1.1.1 ?

 

[StealthRider]

Apple will happily take it back, and, chances are, send you a replacement without even looking at the phone. However, any replacement they send has a pretty good chance that it's running 1.1.1, which screws you over anyway...

 

[vega07]

I think there are instructions out there that tell you how to completely restore your phone to factory conditions - leaving no trace of having done anything to it. However, you do know that Apple will upgrade the firmware to 1.1.1 ?

I am aware that the replacement might have 1.1.1 but I'm praying that it still has 1.02. If not, i will just downgrade it.

Has anyone sent in an unlocked phone for replacement?

Will I have to send my phone in first or will they send me the replacement first?

 

[vega07]

I just called technical support and they asked for the NUMBER of the iphone! oh crap...

what do I do now?

am I out of luck? can I just give them my t-mobile number?

 

[badtzmaru]

i think you are screwed.

 

[bluedoggiant]

I just called technical support and they asked for the NUMBER of the iphone! oh crap...

what do I do now?

am I out of luck? can I just give them my t-mobile number?

REALLY screwed, its EXCLUSIVE to at&t, just switch, its better, and u get more features, just sell the iphone on ebay, get another iphone, and do it right this time will ya?

 

[vega07]

REALLY screwed, its EXCLUSIVE to at&t, just switch, its better, and u get more features, just sell the iphone on ebay, get another iphone, and do it right this time will ya?

I won't go with at&t. their coverage is horrible around my area.

I guess I am screwed. what's the status of the relock app from the iphone dev team? I think I have a better chance bringing it the apple store.

 

[plumbingandtech]

Sell it to a friend or ebay as unlocked 1.0.2 and see if you can get enough for an ipod touch and a cheap-phone that works on tmobile.

 

[vega07]

Sell it to a friend or ebay as unlocked 1.0.2 and see if you can get enough for an ipod touch and a cheap-phone that works on tmobile.

how much can I get if I sell it on ebay?

 

[badtzmaru]

the geniuses will also ax for your phone #.

 

[mcdj]

Maybe this will work. Get a blank AT&T SIM. One should have come with the phone if you unlocked it yourself.

Wipe the phone to stock state, put the AT&T SIM in, go to the Apple store, tell them you used the phone for a few weeks, decided you didn't like the coverage from AT&T, AND your screen was messed up, so you cancelled your contract, ported your number to T-Mo, got a new phone and planned on selling the iPhone.

Then tell them you got worse service with T-Mo, and started to miss the iPhone's features. Then say you want to port your number back to AT&T, but the phone needs replacing because of the lousy screen, and you want to wait till it comes back from repair/replacement before you cancel your T-Mo service.

This way you can explain the used state of your phone and why you don't have an AT&T number all at once.

Practice your story in front of a mirror a few times.

It's a little sneaky, yes, but no worse than them not honoring a warranty because you did with your hardware as you please.

 

[plumbingandtech]

how much can I get if I sell it on ebay?

Here's the search but it is showing all the accessories too. Anyone know a better way to filter?

 

[mcdj]

Here's the search but it is showing all the accessories too. Anyone know a better way to filter?

Searching current auctions is useless. Log in and search completed auctions, then sort by price highest to lowest.

 

[i0Nic]

Maybe this will work. Get a blank AT&T SIM. One should have come with the phone if you unlocked it yourself.

Wipe the phone to stock state, put the AT&T SIM in, go to the Apple store, tell them you used the phone for a few weeks, decided you didn't like the coverage from AT&T, AND your screen was messed up, so you cancelled your contract, ported your number to T-Mo, got a new phone and planned on selling the iPhone.

Then tell them you got worse service with T-Mo, and started to miss the iPhone's features. Then say you want to port your number back to AT&T, but the phone needs replacing because of the lousy screen, and you want to wait till it comes back from repair/replacement before you cancel your T-Mo service.

This way you can explain the used state of your phone and why you don't have an AT&T number all at once.

Practice your story in front of a mirror a few times.

It's a little sneaky, yes, but no worse than them not honoring a warranty because you did with your hardware as you please.

You sir are a genius.

To the OP, definately give this story a go before you start trying to sell it. The worst they can do is say "No you can't get a replacement/ you aren't covered" etc.

 

[Sobe]

Maybe this will work. Get a blank AT&T SIM. One should have come with the phone if you unlocked it yourself.

Wipe the phone to stock state, put the AT&T SIM in, go to the Apple store, tell them you used the phone for a few weeks, decided you didn't like the coverage from AT&T, AND your screen was messed up, so you cancelled your contract, ported your number to T-Mo, got a new phone and planned on selling the iPhone.

Then tell them you got worse service with T-Mo, and started to miss the iPhone's features. Then say you want to port your number back to AT&T, but the phone needs replacing because of the lousy screen, and you want to wait till it comes back from repair/replacement before you cancel your T-Mo service.

This way you can explain the used state of your phone and why you don't have an AT&T number all at once.

Practice your story in front of a mirror a few times.

It's a little sneaky, yes, but no worse than them not honoring a warranty because you did with your hardware as you please.

It's people like you what cause unrest.

 

[mcdj]

It's people like you what cause unrest.

Heh. I'll take that as a compliment.

 

[vega07]

haha...

I also made up a story...and it goes like this:

I activated using the pay as you go feature and didn't like AT&T so I gave the SIM card to my friend. So now, I'm just using the iPhone with a SIM card.

So much easier huh mcdj?

So I told the rep my story and she was pretty nice. However, she said she cannot get me a replacement. She can only set me up with a repair service because of some stupid reason (replacements are only given to those who went to the apple store first but still have the problem). I was baffled by this response and just told her to forget it.

God, this is really hard.

 

[PDE]

Though ethically questionable to some, there has been mention of people placing their beloved iphones in the microwave for a few seconds in order to ensure that Apple replaces it. Maybe that won't work now that Apple seems to be keeping track of phone numbers and will most likely ask for your ATT number...

Why don't we have more leaks from geniuses and other Apple employees? Surely there are lots of ways to leak information without getting caught? We need more people on the inside!

 

[vega07]

Though ethically questionable to some, there has been mention of people placing their beloved iphones in the microwave for a few seconds in order to ensure that Apple replaces it. Maybe that won't work now that Apple seems to be keeping track of phone numbers and will most likely ask for your ATT number...

Why don't we have more leaks from geniuses and other Apple employees? Surely there are lots of ways to leak information without getting caught? We need more people on the inside!

are you kidding me? microwave? I highly doubt anyone would be that stupid. I just need that relock app from the iphone dev team and I'm all set!

 

[mcdj]

I activated using the pay as you go feature and didn't like AT&T so I gave the SIM card to my friend.

I'd skip the giving the SIM away bit. They might still want the phone number associated with the SIM.

Whatever you do, the key is to go to the store. If you get a manager in a good mood, they may not even ask you for your number. The pay as you go thing is fine, but you need to make them realize you switched to another pay as you go carrier and that you have no account with AT&T.

 

[vega07]

I'd skip the giving the SIM away bit. They might still want the phone number associated with the SIM.

Whatever you do, the key is to go to the store. If you get a manager in a good mood, they may not even ask you for your number. The pay as you go thing is fine, but you need to make them realize you switched to another pay as you go carrier and that you have no account with AT&T.

but I can't go to the store with an unlocked phone. they'll check if it has been unlocked. I can only go if the iphone dev team releases their relock app. if they did, then I wouldn't need to start this thread in the beginning...

I think the key is to persuade the rep to send me a replacement somehow.

 

[PDE]

are you kidding me? microwave? I highly doubt anyone would be that stupid. I just need that relock app from the iphone dev team and I'm all set!

It was to ensure that the iphone was not functional (apparently the microwaves ruins it but I haven't tried myself..) so that Apple could not tell if you have unlocked it or added third party apps...

They'll just send you another one then...that was the idea anyway.

 

[Sobe]

It was to ensure that the iphone was not functional (apparently the microwaves ruins it but I haven't tried myself..) so that Apple could not tell if you have unlocked it or added third party apps...

They'll just send you another one then...that was the idea anyway.

And people wonder why there is an anti-hacker/unlocker sentiment in many posts...

 

[vega07]

is there any way that I can send the phone to a virgin state? I read it somewhere but can't find it.