3D Touch stopped working on some apps... anyone else?

Discussion in 'iPhone' started by Advil, Sep 27, 2015.

  1. Advil macrumors 6502a

    Joined:
    Oct 4, 2008
    #1
    Even after a restore to new and a phone swap my 3D Touch doesn't work on Maps, Apple Store, Messages, Instagram, Twitter and many others from the home screen. Anyone else getting the rapid burst of the vibration indicating no 3D Touch option available or something?
     
  2. Kevsta26 macrumors 6502a

    Joined:
    Apr 2, 2011
    Location:
    USA
    #2
    I had this for a lot of apps when I first got my phone, but then 3D Touch options became available after I opened the apps at least once and maybe even used them for a little bit. You may need to try a hard reboot or something too.
     
  3. Advil thread starter macrumors 6502a

    Joined:
    Oct 4, 2008
    #3
    i've opened maps and app store countless times =\
     
  4. Advil thread starter macrumors 6502a

    Joined:
    Oct 4, 2008
  5. Cyberguycpt macrumors 6502

    Cyberguycpt

    Joined:
    Sep 28, 2014
    #5
    Yep same here some work and some don't. Mail, App Store, music and a few more don't work with the icon but function once your in the app. And there no way to reset then since you can't delete and reinstall.
     
  6. Vizxyn macrumors member

    Vizxyn

    Joined:
    Sep 26, 2015
    #6
    I also gave you my suggestion.

    Make sure you reset via iTunes and let it install the software and then when setting up the phone, DO NOT RESTORE. Set it up as a new iPhone. This fixed my issue and now I have all the options.

    It was a pain, but it works now.
     
  7. lordofthereef macrumors G4

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #7
    The other day it wasn't working for music and now it is. I'm unsure how it "decided". I do noticed that messages and phone seems to populate "most frequent" links so maybe it's something to do with that?

    My music app lets me launch beats1, which I've literally never launched (lol), so I don't really know what to think.
     
  8. Cyberguycpt macrumors 6502

    Cyberguycpt

    Joined:
    Sep 28, 2014
    #8
    This is what I'm afraid Of I really did not want to have to restore my phone after I just got it the way that I wanted.
     
  9. Vizxyn macrumors member

    Vizxyn

    Joined:
    Sep 26, 2015
    #9
    If you do try it, make sure not to restore from a backup because I messed with it all day yesterday and today seeing what it was. Finally got it to that and set up my phone again. It took a while.

    Be sure to let me know if it works, if you decided to go that route. It just drove me crazy so I decided to go ahead and do it.
     
  10. perkedel macrumors 6502a

    perkedel

    Joined:
    Dec 30, 2014
    Location:
    California
    #10
    check accessibility setting. is it disabled?
    if you do restore as new, obviously this thing is set to on as default. if you do restore, then it would've restored your prior settings.
     
  11. Advil thread starter macrumors 6502a

    Joined:
    Oct 4, 2008
    #11
    i deleted and reinstalled apps like instagram/twitter but still nothing. very odd.
     
  12. Advil thread starter macrumors 6502a

    Joined:
    Oct 4, 2008
  13. Advil thread starter macrumors 6502a

    Joined:
    Oct 4, 2008
    #14
    which apps dont work? what happens to you?
     
  14. theonekcrow macrumors 6502a

    theonekcrow

    Joined:
    Jul 12, 2009
    Location:
    Indiana
    #15
    I have an issue where 3D Touch will stop working for me in a random app. The only fix I have found is to close all apps and restart the phone.
     
  15. mobutt macrumors 6502

    Joined:
    Jun 22, 2010
    #16
    Instagram, music, maps, photos, many others. The menus just won't appear. The screen just vibrates as if they don't have a 3D Touch menu.
     
  16. Che Castro macrumors 603

    Joined:
    May 21, 2009
    #17
    Take some ibuprofen and restore the phone as new in iTunes
     
  17. Vizxyn macrumors member

    Vizxyn

    Joined:
    Sep 26, 2015
    #18
    You should have said take some Advil. :p
     
  18. Advil thread starter macrumors 6502a

    Joined:
    Oct 4, 2008
    #19
    did that and even got a phone swap for an unrelated issue. same problem on another phone (even after a restore as new)
     
  19. Advil thread starter macrumors 6502a

    Joined:
    Oct 4, 2008
    #21
    same
     
  20. mobutt macrumors 6502

    Joined:
    Jun 22, 2010
    #22
    The other day with my 6S which I returned now, it wasn't working for music for a couple of hours and then randomly started working. Hopefully overnight this solves itself.
     
  21. mobutt macrumors 6502

    Joined:
    Jun 22, 2010
  22. Advil thread starter macrumors 6502a

    Joined:
    Oct 4, 2008
    #24
    I talked to apple support chat and sent them a video showing this. they were stumped but they forwarded it to engineering.
     
  23. mobutt macrumors 6502

    Joined:
    Jun 22, 2010
    #25
    I restored it from a different back up, works now :).
     

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