3G S raised bezel edge.

Discussion in 'iPhone Tips, Help and Troubleshooting' started by tejaykay, Jun 19, 2009.

  1. tejaykay macrumors 6502

    tejaykay

    Joined:
    Oct 22, 2008
    Location:
    Edinburgh
    #1
    Hey, had my 3G S for about 8 hours now, just noticed that whilst the screen glass runs smoothly over the edge of one bezel width-wise. I am met with a raised edge to the bezel (about 1mm), it feels like a bit of a fault and a horrible edge. Has anyone else got this problem?

    I bought it from O2 in the UK, for a replacement handset- do I head to Apple or back to the network provider?

    I just want it to be perfect!
     
  2. dlamin517 macrumors 6502

    Joined:
    Jul 12, 2008
  3. Que macrumors 6502

    Joined:
    Apr 5, 2009
    Location:
    UK
  4. jmpage2 macrumors 68030

    jmpage2

    Joined:
    Sep 14, 2007
    #4
    Nothing man made will ever be perfect.

    and.... it's a mass produced electronics device, not a Rolex.
     
  5. Versus macrumors member

    Joined:
    Jun 4, 2009
    #5
    Me too. Everything else checks out, though. No light leaks or dead pixels to report. I'll accept a misalignment of the bevel before I start returning phones 4 or 5 times and winding up with something worse. Judging by the amounts of problems these things have, I consider myself lucky, considering.
     
  6. Tom359 macrumors regular

    Joined:
    Jul 13, 2007
    #6
    My bezel feels like it's going to cut me!

    I just got my 3Gs from the UPS man. I have to wait to get home to activate, but I was "fondling" it to see how it felt. I instantly noticed a very rough edge where the metal bezel meets the plastic back. It is on both sides and VERY noticeable. I almost feel like I could cut myself on it. I picked up my old 3g, and it is smooth as a baby's butt in this area.

    I don't normally whine about build quality, but I don't carry my phone in a case, so I will feel this all the time. When it rubs against your skin, it almost feels like fingernails on a chalkboard, it is very rough.
    :mad:
     
  7. EarthDawn macrumors 6502a

    EarthDawn

    Joined:
    Feb 18, 2008
    Location:
    Long-eye Land, NY
    #7
    Just a little on the right side.
    If I run the back of my fingernail across the left side its smooth over the edge and if I do it to the right side it stops at the bezel.

    But man is it just ever so slight. No light leaks and no dead pixels and it is wicked fast compared to my 2G i was rockin' this morning so i am very happy with it and am going to forget about it. Besides its going in a case and the edge issue will never be noticed again.
     
  8. Versus macrumors member

    Joined:
    Jun 4, 2009
    #8
    Yup. Mine's on the right side as well. Same thing as EarthDawn. Fingernail just falls straight off the left, but on the right it gets caught on the chrome a bit.
     
  9. Eallan macrumors 6502

    Joined:
    Sep 12, 2007
    #9
    This has been an issue on every single iphone since the initial one. It's starting to become ridiculous.

    Don't just accept it, the more returns from it the more likely they'll take notice.

    Luckily my 3gs is smooth there.
     
  10. tejaykay thread starter macrumors 6502

    tejaykay

    Joined:
    Oct 22, 2008
    Location:
    Edinburgh
    #10
    I'm right hand side too. I guess it's a batch fault. I can already see dirt accumulating there though. Very frustrating.
     
  11. meagain macrumors 68030

    Joined:
    Nov 18, 2006
    #11
    Is it possible to take a pic of this? And please post your numbers on this phone to see if there's a batch trend.
     
  12. dancavallaro macrumors regular

    Joined:
    Jul 13, 2008
    #12
    And so it begins again...
     
  13. auburnfan24 macrumors regular

    Joined:
    Mar 6, 2008
    #13
    its hard after you notice it though (thats what she said) but everytime i grab it i notice it.

    true true, ill wait to see if any other issues arise in th coming days to see if it warrants an exchange. within 30 days, they cant say no to an exchange right? ;)

    good point my first 5 in the serial are: 869234
     
  14. tejaykay thread starter macrumors 6502

    tejaykay

    Joined:
    Oct 22, 2008
    Location:
    Edinburgh
    #14
    Sorry, I wasn't aware this was an issue with the original 3G. Don't really want to exchange as I daren't risk a worse trade-off, trust me though - it's very very noticeable, as you end up running your finger over it all the time to remind yourself it's there. Thanks.

    Batch number: 88923******
     
  15. Eallan macrumors 6502

    Joined:
    Sep 12, 2007
    #15
    It's very annoying i've exchanged an iphone for this reason alone. Just go through a few when they try to give you a refurb.

    You'll slide your finger over it every single time you unlock your iphone. It gets VERY annoying. Plus it rips out facial hair.

    Swap it!
     
  16. redskinsf macrumors member

    Joined:
    Jan 9, 2007
    Location:
    San Francisco
    #16
    These phones will NOT be perfect, I exchanged my iPhone 3G 12 times in the past year because of the plastic cracks... which is legit... but the metal bezel really doesn't sound like that bad of a problem... people are being too picky. Get a case for the phone - problem solved.
     
  17. tejaykay thread starter macrumors 6502

    tejaykay

    Joined:
    Oct 22, 2008
    Location:
    Edinburgh
    #17
    Exchanged.

    Went into an O2 store to get it exchanged, he admitted I was the first. All of their replacements had the same problem so I guess it is a batch issue. Although their display model did not.

    I then went to another store (again, display model was perfect), this O2 had a replacement which wasn't 100% smooth but was a huge improvement over my 1-2mm raised edge. The new one is again raised on the right hand-side, but only 0.5mm or so. I can live with that. They were happy to replace it as they said they had to do it a lot with the original 3G.

    So, there are good ones out there! Call me fussy, but I'm the one that's paying.
     
  18. meagain macrumors 68030

    Joined:
    Nov 18, 2006
    #18
    I wonder if there's a way to take an exact-o knife and gently pull up the glass on that side? Maybe while pushing the glass down on the left?
     
  19. deimos256 macrumors 6502a

    Joined:
    Sep 9, 2008
    #19
    I had this problem with my 3g and had it exchanged, while I was in the store i felt the display models and they all had the sharp edge bezel. Its very annoying and makes the phone feel cheap and thrown together. I used to work quality control at a machine shop so perhaps my standards are rather high. Since its so widespread im guessing that the general design of the assembly is at fault and not so much the person assembling it..
     
  20. slicecom macrumors 68020

    Joined:
    Aug 29, 2003
    Location:
    Toronto, Canada
    #20
    I went thru 3 replacement iPhone 3G's before I got one without this flaw. It's very annoying!
     
  21. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #21
  22. Luke1robb macrumors 6502a

    Luke1robb

    Joined:
    May 3, 2008
    Location:
    Cambridge, MA/Smithfield, RI
    #22
    This thread is a perfect example of how people over-analyze their products.
     
  23. JohnFa macrumors regular

    Joined:
    Jun 12, 2009
    #23
    Very true.

    It's funny though, some people are complaining they don't have a raised bezel edge.
     
  24. firstapple macrumors 6502a

    firstapple

    Joined:
    Sep 25, 2007
    #24
    Let me tell you something, you will not find a PERFECT iPhone. I went through maybe 5 3G's last year and my gilfriend also returned a few as well. Some had light leaking problem, others had uneven glass, etc, etc...

    You will get over it after a while. Like others said, this is a mass produced product (made in China). It was "designed by Apple" not made by Apple. I got over my OCD of having a perfect iPhone. I am extremely happy with my iPhone 3G S even though it still has an uneven bezel. There is no light leak and absolutely no dead pixels, I couldn't be happier.

    You take your chances at getting a worse iPhone if you try to get a replacement. You could get another one with a dead pixel that Apple deems as "in spec". If the only problem is the bezel, I would keep it.
     
  25. paulold macrumors 6502

    Joined:
    Mar 3, 2008
    Location:
    Washington, DC
    #25
    The very first thing I noticed when I took my iPhone out of the box was the edge - it was not smooth where the metal trim meets the black on the sides. As far as I can tell, the glass is flush. And since I've noticed more spots on both sides where the edge is not smooth. I compared this to my friend's 3G phone and his too had this issue. When my case finally arrives in the mail, this won't really be an issue for me since those edges will be kept covered but it did make me wonder if I should return the phone to get another. I suppose I could check the demo models at the Apple Store see if they are all the same... It's fairly minor - can't expect perfection, right?
     

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