$40 Upgrade Fee

Discussion in 'iPhone' started by chocoyo00, Sep 12, 2015.

  1. chocoyo00 macrumors regular

    Joined:
    Oct 1, 2012
    Location:
    SoCal
    #1
    Did anyone else see this while ordering their phone directly from Apple? Why would I pay $40 when I'm paying for the phone full price and all I'm doing is swapping my current SIM to the new phone?

    image.jpeg
     
  2. NewtonPippin macrumors regular

    Joined:
    Jan 18, 2015
    #2
    Yep I got charged this fee too, but I'm happy to pay it. I figure it's like a donation to the company I love so they can continue cranking out new iPhones in the future.
     
  3. Cryates macrumors 6502a

    Joined:
    Nov 19, 2013
    Location:
    Chattanooga, TN
    #3
    Well the upgrade fee is paid to the carrier so...
     
  4. MacKid1983 macrumors 6502

    MacKid1983

    Joined:
    Oct 1, 2011
    #4
    And your point is??


    STILL another effing fee to add for NO reason, we pay enough as it is. I can see if your upgrading at a discounted price but I paid for my phone full price. Im calling Verizon once I get the phone to complain.
     
  5. xwiredx macrumors newbie

    Joined:
    Sep 10, 2015
    #5
    I got that too. Full price purchase. Really confused.
     
  6. chocoyo00 thread starter macrumors regular

    Joined:
    Oct 1, 2012
    Location:
    SoCal
    #6
    Are you kidding? Lol ... We are already paying them $800 plus. I think those $40 go to the carrier, which irks me even more.
     
  7. EW800 macrumors 6502

    Joined:
    Jul 4, 2012
    #7
    You're kidding, right?
     
  8. chocoyo00 thread starter macrumors regular

    Joined:
    Oct 1, 2012
    Location:
    SoCal
    #8
    I just did a reservation to pick up the phone at a store, I've never had to pay such fee when buying a phone full price directly from Apple before, I'm surprised they are willing to add that there for Verizon to collect.
     
  9. Appl3FTW macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
    #9
    I want what your having.
     
  10. xwiredx macrumors newbie

    Joined:
    Sep 10, 2015
    #10
    I imagine this and the AT&T "upgrade" fees making some news this coming week. :)
     
  11. Cryates macrumors 6502a

    Joined:
    Nov 19, 2013
    Location:
    Chattanooga, TN
    #11
    They said "I'm happy to pay the company I love so they can keep producing iPhones". Just letting them know they are not paying Apple that upgrade fee.

    I agree it's a bad fee. Never said it wasn't. Read the whole conversation for the actual context, maybe.
     
  12. geoff5093 macrumors 68000

    geoff5093

    Joined:
    Sep 16, 2014
    Location:
    Dover, NH
    #12
    I think this is an error, at least for Verizon. Look at their website:

    http://www.verizonwireless.com/support/upgrade-fee-faqs/

    "The $40 upgrade fee applies any time you purchase a new device at a discount, with a contract extension, to replace an old device. This fee is in addition to the cost of the new device and applicable taxes. The upgrade fee does not apply when a new device is purchased at the retail price."
     
  13. Sketchr macrumors 6502a

    Joined:
    Jun 15, 2009
    #13
    Well, I'm hoping the message is an error...but then I'm also hoping it doesn't actually get charged in error as well.
     
  14. z31fanatic macrumors 6502a

    z31fanatic

    Joined:
    Mar 7, 2015
    Location:
    Mukilteo, WA USA
    #14
    [​IMG]
     
  15. unagimiyagi macrumors 6502a

    Joined:
    Jun 9, 2009
    #15
    Phone contracts are not basically dead because of gimmicks like these. Under no circumstances should anyone sign a contract anymore. You're better off paying the full price of the phone, because getting out from AT&T's grasp is worth it.
     
  16. Cuechick macrumors 6502

    Cuechick

    Joined:
    May 30, 2010
    Location:
    So Cal
    #16
    Well I think it is a mistake then, if it shows up on your phone bill then call them and point them to that link and I am sure it will be removed. I know sometimes they waive it even if you get the phone at a discount. I may see if I can, since mine was not a contract extension but a brand new one...

    I'm with Verizon and At&t sent me a $300 offer to jump ship so I think they might consider it for staying loyal.

    Here's question, since I bought my phone through Apple, can I change carriers after I get it?
     
  17. rbf1138 macrumors 6502

    Joined:
    Dec 22, 2007
    #17
    I've read some incredibly stupid things here in my time, but if this isn't a joke this is the winner for absolute stupidest. And saddest.
     
  18. digitalcuriosity macrumors regular

    Joined:
    Aug 6, 2015
    #18
    Some might be happy to just hand $40US off to some money grubbing service provider,but not something I would be happy doing.
    To me it's just a money grab by them,and they know people want the upgrade and will pay it.
     
  19. PedCrossing macrumors 6502

    PedCrossing

    Joined:
    Apr 3, 2012
    Location:
    The Loop
    #19
    I'm on AT&T and I ordered a T-Mobile version because the phones are the same and I didn't want to give them a chance to charge any nonsense fees. It seems it was the right decision. I do wish this was an error, charging upgrade fee for full price phones is absolutely outrageous.
     
  20. digitalcuriosity macrumors regular

    Joined:
    Aug 6, 2015
    #20
    Hey these bums want MONEY and sticking it to their customers is the best way they can get it. Around a year ago Sprint got real hard nosed with me,at the end of my contract,would not budge from there $80US pricing. I said good bye Sprint bought a new phone and got a new carrier at $60US, then T-Mobil kicked off their real deal pricing.
    Soon sprint was begging people to look at them again.
    Today i am back with Sprint and think they learned their lesson about how to not lose customers. Maybe some other service providers need a good leson also today.
     
  21. chocoyo00 thread starter macrumors regular

    Joined:
    Oct 1, 2012
    Location:
    SoCal
    #21
    If this is indeed an error but people get charged anyways, I think its a burden to the customer to have to call to have them remove the fee, I imagine many people are careless with their bills or statements and won't even notice they got charged, therefore giving their money away. I would have preferred to have the phone delivered to me to avoid having to go into the store on release day, but now i might just spend those $40 on a case instead while I'm there so they win no matter what lol :D
     
  22. thatpluslife macrumors regular

    thatpluslife

    Joined:
    Sep 4, 2015
    #22
    Yeah I got charged that fee too. I was super confused at first but I guess it's apart of the tax idk.. it's not cool either way.
     
  23. AppleCaked macrumors member

    AppleCaked

    Joined:
    Aug 22, 2015
    #23
    $40 upgrade fee and no option to choose the new Verizon Sm Med Lg data plans. This is what hit me last night as well. I did the preorders, but I'm going to call Verizon today to get it sorted. Or else I ????
     
  24. danilko1 macrumors 6502a

    danilko1

    Joined:
    Jun 21, 2010
    #24
    No they are not the same. T-Mobile has CDMA included. AT&T has 30 band (whatever that is) included. Also the part numbers are different.

    I purchased from AT&T's Premier web site, and I have no upgrade fee showing. So I wonder if it get's added when I activate the phone, probably.

    If you read the text above. "to replace an old device." That basically describes everyone here, no matter if you pay full price or not. So they are charging you the fee.
     
  25. PedCrossing macrumors 6502

    PedCrossing

    Joined:
    Apr 3, 2012
    Location:
    The Loop
    #25
    Yep, I only knew they were different this morning after I saw the updated LTE page. It's kind of funny that last night I thought I was getting band 30 and woke up to find I had CDMA compatibility instead.
     

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