Avicdar said:Apple could run this very same ad with one minor change at the end. A simple tag line that says "Dell support, always there for you 24/7. Because you're going to NEED them. Count on it."
Exactly. That and not needing advice on how to get rid of spyware, spam and virii. Advice on why hardware additions won't work, or advice on why Windows applications like IE are so inferior to apps like Firefox. (Cause Safari isn't available for Windows users.)
At the same time they should tighten quality control and reduce hardware problems as much as possible so that it matchs the quality of the software.
The less there is to complain about the better the product will be.