5 Kernel panics in 4 hours - is my i7 quad Mini at it's end?

Discussion in 'Mac mini' started by alq, Jan 8, 2012.

  1. alq macrumors member

    Joined:
    May 6, 2011
    Location:
    Panamá
    #1
    Hi there,

    As mentioned in the title already, I was on vacation for 2 weeks, switched on my system today and after 15 minutes or so, the first kernel panic appeared.
    After restarting, I got strange graphic artifacts on both of my screens.
    I pulled one of the two 4GB RAM modules (original from Apple).
    I just got to copy the log from the last kernel panic just 10 minutes ago (with only 4GB RAM):


    Interval Since Last Panic Report: -37 sec
    Panics Since Last Report: 1
    Anonymous UUID: AD53CAE6-ECD4-40CD-9D65-8DECAF4261D7

    Sun Jan 8 23:14:39 2012
    panic(cpu 2 caller 0xffffff80002c266d): Kernel trap at 0xffffff7f817690cb, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff8176fc47c5, CR3: 0x000000002a9f1020, CR4: 0x00000000000606e0
    RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
    RSP: 0xffffff80b31ab750, RBP: 0xffffff80b31ab860, RSI: 0x0000000000000001, RDI: 0x0000000000000001
    R8: 0x0000000000000007, R9: 0x0000000000000060, R10: 0x0000000000000020, R11: 0x0000000000000060
    R12: 0xffffff8018702800, R13: 0xffffff800daa1000, R14: 0x0000000000000000, R15: 0xffffff8176fc47c5
    RFL: 0x0000000000010246, RIP: 0xffffff7f817690cb, CS: 0x0000000000000008, SS: 0x0000000000000010
    CR2: 0xffffff8176fc47c5, Error code: 0x0000000000000000, Faulting CPU: 0x2

    Backtrace (CPU 2), Frame : Return Address
    0xffffff80b31ab410 : 0xffffff8000220702
    0xffffff80b31ab490 : 0xffffff80002c266d
    0xffffff80b31ab630 : 0xffffff80002d7a1d
    0xffffff80b31ab650 : 0xffffff7f817690cb
    0xffffff80b31ab860 : 0xffffff7f8178fefa
    0xffffff80b31ab880 : 0xffffff7f8174c8ee
    0xffffff80b31ab8b0 : 0xffffff7f817a86c6
    0xffffff80b31ab8e0 : 0xffffff7f817a8b84
    0xffffff80b31ab9e0 : 0xffffff7f81753956
    0xffffff80b31aba10 : 0xffffff7f817a1296
    0xffffff80b31aba30 : 0xffffff7f81757002
    0xffffff80b31abb60 : 0xffffff7f81754119
    0xffffff80b31abbc0 : 0xffffff80006523be
    0xffffff80b31abbe0 : 0xffffff8000652c9a
    0xffffff80b31abc40 : 0xffffff800065343b
    0xffffff80b31abd80 : 0xffffff80002a3898
    0xffffff80b31abe80 : 0xffffff8000223006
    0xffffff80b31abeb0 : 0xffffff8000214829
    0xffffff80b31abf10 : 0xffffff800021bb58
    0xffffff80b31abf70 : 0xffffff80002ae8a0
    0xffffff80b31abfb0 : 0xffffff80002d8383
    Kernel Extensions in backtrace:
    com.apple.driver.AppleIntelHD3000Graphics(7.1.4)[7C2BC719-51AD-39F0-85ED-92590A1E27A4]@0xffffff7f8174b000->0xffffff7f8182afff
    dependency: com.apple.iokit.IOPCIFamily(2.6.7)[6D54F06A-46B7-37FC-AF22-DE68DC18A1A3]@0xffffff7f807d9000
    dependency: com.apple.iokit.IONDRVSupport(2.3.2)[6517D9A6-58F5-3CFC-B021-C882306150D5]@0xffffff7f80cf6000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[55FF26D3-292D-3B4B-8AB7-1D25C8B4313B]@0xffffff7f80cbe000

    BSD process name corresponding to current thread: WindowServer

    Mac OS version:
    11C74

    Kernel version:
    Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
    Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
    System model name: Macmini5,3 (Mac-7BA5B2794B2CDB12)

    System uptime in nanoseconds: 16988172595774
    last loaded kext at 3632468503593: com.apple.filesystems.afpfs 9.8 (addr 0xffffff7f8111e000, size 356352)
    last unloaded kext at 141305768376: com.apple.driver.AppleUSBUHCI 4.4.5 (addr 0xffffff7f80ad4000, size 65536)
    loaded kexts:
    com.paceap.kext.pacesupport.snowleopard 5.8
    com.uaudio.driver.UAD2System 6.1.0
    at.obdev.nke.LittleSnitch 2.4.4
    com.promise.driver.stex 5.0.50
    com.apple.filesystems.afpfs 9.8
    com.apple.nke.asp_tcp 6.0.1
    com.apple.driver.AppleBluetoothMultitouch 66.3
    com.apple.driver.AppleHWSensor 1.9.4d0
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.59
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.driver.AppleHDA 2.1.3f7
    com.apple.driver.AppleMikeyDriver 2.1.3f7
    com.apple.driver.ApplePlatformEnabler 2.0.4d2
    com.apple.driver.AGPM 100.12.42
    com.apple.driver.AppleUpstreamUserClient 3.5.9
    com.apple.driver.AppleMCCSControl 1.0.26
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.2.1
    com.apple.driver.AppleLPC 1.5.3
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
    com.apple.driver.AppleIntelHD3000Graphics 7.1.4
    com.apple.iokit.SCSITaskUserClient 3.0.1
    com.apple.driver.AppleIRController 312
    com.apple.driver.AppleRAID 4.0.6
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 33
    com.apple.iokit.IOAHCIBlockStorage 2.0.1
    com.apple.driver.AppleFWOHCI 4.8.9
    com.apple.driver.AirPort.Brcm4331 512.20.18
    com.apple.driver.AppleSDXC 1.1.2
    com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
    com.apple.driver.AppleUSBHub 4.5.0
    com.apple.driver.AppleAHCIPort 2.2.0
    com.apple.driver.AppleUSBEHCI 4.5.5
    com.apple.driver.AppleEFINVRAM 1.5.0
    com.apple.driver.AppleACPIButtons 1.4
    com.apple.driver.AppleRTC 1.4
    com.apple.driver.AppleHPET 1.6
    com.apple.driver.AppleSMBIOS 1.7
    com.apple.driver.AppleACPIEC 1.4
    com.apple.driver.AppleAPIC 1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient 167.1.0
    com.apple.nke.applicationfirewall 3.2.30
    com.apple.security.quarantine 1
    com.apple.driver.AppleIntelCPUPowerManagement 167.1.0
    com.apple.security.SecureRemotePassword 1.0
    com.apple.driver.AppleMultitouchDriver 220.62.1
    com.apple.driver.IOBluetoothHIDDriver 4.0.1f4
    com.apple.kext.triggers 1.0
    com.apple.driver.AppleAVBAudio 1.0.0d11
    com.apple.driver.DspFuncLib 2.1.3f7
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.iokit.IOFireWireIP 2.2.4
    com.apple.driver.AppleUSBAudio 2.8.2f5
    com.apple.iokit.IOSurface 80.0
    com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
    com.apple.iokit.IOSerialFamily 10.0.5
    com.apple.iokit.IOAVBFamily 1.0.0d22
    com.apple.iokit.IOAudioFamily 1.8.3fc11
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleHDAController 2.1.3f7
    com.apple.iokit.IOHDAFamily 2.1.3f7
    com.apple.driver.ApplePolicyControl 3.0.16
    com.apple.driver.AppleGraphicsControl 3.0.16
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.AppleSMC 3.1.1d8
    com.apple.driver.IOPlatformPluginFamily 4.7.5d4
    com.apple.iokit.IONDRVSupport 2.3.2
    com.apple.driver.AppleIntelSNBGraphicsFB 7.1.4
    com.apple.iokit.IOGraphicsFamily 2.3.2
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.1
    com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4
    com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
    com.apple.iokit.IOBluetoothFamily 4.0.1f4
    com.apple.driver.AppleUSBHIDKeyboard 152.3
    com.apple.driver.AppleHIDKeyboard 152.3
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.7
    com.apple.iokit.IOCDStorageFamily 1.7
    com.apple.iokit.IOUSBMassStorageClass 3.0.0
    com.apple.driver.AppleUSBMergeNub 4.5.3
    com.apple.iokit.IOUSBHIDDriver 4.4.5
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.driver.AppleThunderboltDPOutAdapter 1.5.8
    com.apple.driver.AppleThunderboltDPInAdapter 1.5.8
    com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.8
    com.apple.driver.AppleThunderboltPCIUpAdapter 1.2.1
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
    com.apple.driver.XsanFilter 403
    com.apple.iokit.IOSCSIParallelFamily 2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
    com.apple.driver.AppleThunderboltNHI 1.3.2
    com.apple.iokit.IOThunderboltFamily 1.7.4
    com.apple.iokit.IOFireWireFamily 4.4.5
    com.apple.iokit.IO80211Family 411.1
    com.apple.iokit.IOEthernetAVBController 1.0.0d5
    com.apple.iokit.IONetworkingFamily 2.0
    com.apple.iokit.IOUSBUserClient 4.5.3
    com.apple.iokit.IOAHCIFamily 2.0.7
    com.apple.iokit.IOUSBFamily 4.5.5
    com.apple.driver.AppleEFIRuntime 1.5.0
    com.apple.iokit.IOHIDFamily 1.7.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 165.3
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 331
    com.apple.iokit.IOStorageFamily 1.7
    com.apple.driver.AppleKeyStore 28.18
    com.apple.driver.AppleACPIPlatform 1.4
    com.apple.iokit.IOPCIFamily 2.6.7
    com.apple.iokit.IOACPIFamily 1.4
    Model: Macmini5,3, BootROM MM51.0077.B0E, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.77f0
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE4), Broadcom BCM43xx 1.0 (5.100.98.75.18)
    Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: Wi-Fi, AirPort, en1
    PCI Card: pci105a,8760, sppci_raid, Thunderbolt@106,0,0
    Serial ATA Device: M4-CT256M4SSD2, 256,06 GB
    Serial ATA Device: M4-CT256M4SSD2, 256,06 GB
    USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa120000 / 5
    USB Device: eLicenser, 0x0819, 0x0101, 0xfa123000 / 7
    USB Device: iLok, 0x088e, 0x5036, 0xfa121000 / 6
    USB Device: AmazonBasics ODD, 0x060f (Joinsoon Electronics Mfg. Co., Ltd.), 0x1007, 0xfa130000 / 4
    USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8281, 0xfa113000 / 8
    USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: Duet USB, 0x0c60 (Apogee Electronics Corp), 0x0007, 0xfd130000 / 5
    USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd120000 / 4
    USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfd122000 / 6
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
    FireWire Device: UAD2_Satellite_Quad, Universal_Audio, 800mbit_speed


    Can anyone say something about it?
    Any more details needed?

    Thanks

    alq.
     
  2. FrankHahn macrumors 6502a

    Joined:
    May 17, 2011
    #2
    The KP report indicates that the KPs were probably cause by the following third-party kernel extensions:

    com.paceap.kext.pacesupport.snowleopard 5.8
    com.uaudio.driver.UAD2System 6.1.0
    at.obdev.nke.LittleSnitch 2.4.4
    com.promise.driver.stex 5.0.50

    Remove them and see if KPs will disappear.
     
  3. LPZ macrumors 65816

    Joined:
    Jul 11, 2006
    #3
    The panic was triggered by an instruction in com.apple.driver.AppleIntelHD3000Graphics.

    I'd do a memory test, and maybe check internal temperatures.
     
  4. Mr. Retrofire macrumors 601

    Mr. Retrofire

    Joined:
    Mar 2, 2010
    Location:
    www.emiliana.cl/en
    #4
    You have a lot of third party devices and drivers (kernel extensions). It is very likely, that one of them causes the problems under the "new" OS X Lion. Make sure you've installed all updates for the devices, and that the vendor says that the device driver is compatible with Lion. Some companies provide only Snow Leopard support, so this can be the problem. Or you installed older software, which has Snow Leopard drivers, but of course no Lion drivers.

    My first impression was, that it is a IGP (HD 3000) problem, but that is probably wrong, because third party kernel extensions (device drivers) can (over-) write data of other kernel extensions in the kernel space.

    I would do the following, to exclude hardware problems:
    1. Shutdown the Mac and disconnect all external devices.
    2. Install a fresh copy of Mac OS X on a USB HDD or flash drive (>= 16 GB). Then use this copy to start the Mac.

    If your Mac shows no hardware problems with this configuration, you know it is a software (device driver) problem.
     
  5. alq thread starter macrumors member

    Joined:
    May 6, 2011
    Location:
    Panamá
    #5
    Thanks for all the input.
    Just to add one more thing that is quite interesting:
    I started the HW test last night and after a while running the test,
    the same graphic artifacts appeared. I then had to force power off my Mini
    with the power switch.
    Any ideas if that can still be faulty RAM?
    Or is it really related to the HD3000?
    I suppose in the HW test environment that is being loaded,
    there are no 3rd party drivers etc. loaded or am I wrong?
    Other than that, I was running this system for about 3 months
    without any problem and I did not change anything, nor updates
    of any software.
    Pretty depressing.

    alq.
     
  6. ashman70 macrumors 6502a

    Joined:
    Dec 20, 2010
  7. philipma1957 macrumors 603

    philipma1957

    Joined:
    Apr 13, 2010
    Location:
    Howell, New Jersey
    #7
    if he has an i7 quad core mini it can't be older then july 2011. if he purchased it from a real dealer he should have coverage. brazil honors apple care. my opinion is his ram is bad. he has the quad core and it uses the ddr3 ram 512mb of the 8gb ram placed in it. I would run the mac with 1 stick in one slot and see what happens. if it crashes I would move the same stick to the second slot if it crashes. I would take that stick out and put it on the side. I would do the same tests with the second stick. if it crashes in both slots I would send the mac in for repair.

    If one of the sticks is good then the ram is the problem. if both sticks work in one slot but not the other then the slot is bad. maybe it is just one ram stick and it will be an easy fix.


    one more thing make sure your fan is spinning... Apple has sent me 4 machines with loose fans causes lots of crashes
     
  8. AuroraProject macrumors 65816

    AuroraProject

    Joined:
    Feb 19, 2008
    Location:
    Right there
    #8
    "5 Kernel panics in 4 hours - is my i7 quad Mini at it's end?"

    Quad i7? I'd wager a guess that it's not that old.
     
  9. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #9
    Did you add more ram by chance? What is running now on the machine? For example, when my mac boots I am automatically running iStat menus, the drop box extension, weather bug, and then anything that normally starts up with any mac. The first thing I'd do is remove those third party apps and then see what happens.
     
  10. LPZ macrumors 65816

    Joined:
    Jul 11, 2006
    #10
    You could start up in Safe Mode to avoid loading non-essential extensions, and see what happens then.

    http://support.apple.com/kb/ht1455
     
  11. alq thread starter macrumors member

    Joined:
    May 6, 2011
    Location:
    Panamá
    #11
    @LPZ - the link doesn't work here

    @jessica. - no, it's a BTO 8GB from Apple directly. As mentioned before, I also got the graphic artifacts when running the hardware test module. I do not believe that in this mode any 3rd party stuff is loaded. Anyhow, back home from work started the machine up, was running fine for about 30 minutes and again the graphic artifacts (without the kernel panic message). Now I restarted without anything plugged in (except Thunderbolt, HDMI and my USB-Audio interface (Apogee Duet 2). Oh, of course, the keyboard is also plugged in (original Apple).

    I hope it's not any serious hardware stuff. Of course I do not have any warranty, because I exchanged the stock drives with 2 SSD's.

    For those who are interested how it looks like: 8d6f9f72.jpg

    Any other hints & tips are very welcome.

    alq.
     
  12. LPZ macrumors 65816

    Joined:
    Jul 11, 2006
    #12
    Works for me. Here's the main content:

     
  13. alq thread starter macrumors member

    Joined:
    May 6, 2011
    Location:
    Panamá
    #13
    ok, thanks.

    Update from my side - Mini hung up even after pulling all ext. hardware.
    After that I pulled the HDMI cable which connects one 24" display.
    Since then I am running fine only with the second display (23") through my Pegasus R6 and Mini Displayport to DVI adapter.
    I will continue using the Mini with only one display hooked up through Thunderbolt. If this works out to be running fine, I will try to connect only the HDMI connected Display tomorrow.
    Any ideas what causes that strange behavior?
    Since I got my Mini I was running it with 2 displays without any problems and
    now this :(

    alq.
     
  14. alq thread starter macrumors member

    Joined:
    May 6, 2011
    Location:
    Panamá
    #14
    Update 2:

    I was restarting the Mini again today, same config as yesterday.
    Graphic artifacts again after 20 mins.
    After forced power down and restarting, the Mini did not start anymore.
    3 beeps and thats it.
    RAM defect?

    alq.
     
  15. philipma1957 macrumors 603

    philipma1957

    Joined:
    Apr 13, 2010
    Location:
    Howell, New Jersey
    #15
    3 beeps is the ram. bring it in for applecare
     
  16. alq thread starter macrumors member

    Joined:
    May 6, 2011
    Location:
    Panamá
    #16
    I would, if I did not swap the original HD's for SSD's..

    Thanks anyway for confirmation.
    Today I will try to put the 8GB of my '11 Macbook Pro into the Mini.
    Hoping for success

    alq.
     
  17. jamesryanbell macrumors 68020

    jamesryanbell

    Joined:
    Mar 17, 2009
    #17
    Why not just put the original ones back in before you take it in? (HUGE no-no to sell those if you ever consider using AppleCare...hope you didn't do that)
     
  18. calderone macrumors 68040

    calderone

    Joined:
    Aug 28, 2009
    Location:
    Seattle
    #18
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    Put the original drives back in and get it sorted with Apple.
     
  19. Fishrrman macrumors G3

    Joined:
    Feb 20, 2009
    #19
    Suggestion (may help, may not):

    Remove the RAM, then reseat it, then try again.

    The RAM modules may be ok, but not properly seated...
     
  20. alq thread starter macrumors member

    Joined:
    May 6, 2011
    Location:
    Panamá
    #20
    It is a little bit more complicated as it seems.
    I bought my Mini in my home country in Europe, but I am living in Brazil.
    And to be honest, for a price tag of EUR 45,- I am not willed to go through all this stuff. IF it is really "just" broken RAM.

    alq.

    ----------

    Thanks for the hint, but I tried already everything with the RAM:
    1st module in first slot, in second slot.
    2nd module in first slot, in second slot.

    The funny thing was only that the Mini started, but hung up after a while with the graphical problems posted above..
    The 3x beeping happened only once during all the kernel panics and graphical hickups.
    But now the Mini doesn't start anymore and keeps just beeping..

    I really hope it's just the RAM

    alq.
     
  21. alq thread starter macrumors member

    Joined:
    May 6, 2011
    Location:
    Panamá
    #21
    Guess what guys - I put in the RAM from the Macbook Pro and it kept beeping!
    After that I put in again one of the original RAM modules in the 2nd slot (the one
    that is closer to the bottom cover) and until now it's running.
    Let's see for how long....

    alq.
     
  22. philipma1957 macrumors 603

    philipma1957

    Joined:
    Apr 13, 2010
    Location:
    Howell, New Jersey
    #22
    well that sounds like a bad slot. I do think applecare works in brazil even if you purchased in europe, but you need the oem hdds and oem ram.
     
  23. alq thread starter macrumors member

    Joined:
    May 6, 2011
    Location:
    Panamá
    #23
    I will check that. I'll be in Europe again in Feb, so I can pick up the original HD's that I left in my house there.
    Thanks

    alq.
     

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