5c screen popping/loose?

[Romac]

A couple weeks ago my 5c screen popped out at the top left, a good couple mm's above the rest. I took it by the apple store and they replaced the phone on the spot, which was fantastic. But now the replacements screen is popping/occasionally has a loose or 'springy' feel along the entire left hand side. The constant popping and clicking during browsing and use is annoying as hell, and I'm really disappointed with it. I searched on the forums/google and this doesn't seem to be unheard of.

However, with this particular phone it seems to be a bit more intermittent. I'm not sure if reaching a certain operating temperature causes it or what, and I'm concerned that between the intermittent-ness and the overall hectic environment of the Apple store, I may not be able to get this resolved. Those of you that have had this happen, is there a certain way to sure fire replicate it or to show the genius bar people? Perhaps I should take a video with our ipad?

 

[PNutts]

I'll believe you if you say, "nothing" and assume it's a manufacturing defect, but I have to ask if you think there is anything at all you might be doing to put stress on it (or flex it)? I seem to remember seeing another post about the screen coming loose on a 5C awhile back.

Hopefully you are able to consistently reproduce it and get one that's solid.

 

[Romac]

I really do wish it was something I was doing, so I could stop doing it! Lol. I am really frustrated, I have a friend at the apple store and she's having me bring it in this weekend and told me to try to video the issue.

I have noticed on darker screens if I push on the screen some 'waves' do happen. That may be normal though?

 

[No-Me]

My girlfriend has the same with her 5c since a couple of weeks. I make jokes about it being the first iPhone with tactile feedback

 

[carjakester]

my girlfriends iPhone is also like that, i dropped it on the top left corner and snapped it back into place. it fixed it for a bit but now the screen like clicks when you press it.

 

[benoit85]

I had a 5C that did this, when pressing the bottom left hand corner you could hear a popping sound and it almost felt like the screen was coming away. This was the second 5C i had due to the first one having a dead pixel and a gap between the screen and case. I ended up complaining and got a free upgrade to the 5S. When researching though i also found that it seems to be a known issue not just with the 5C but the 5 and 5S also. The problem didn't affect the use of the phone in anyway it was just annoying, i would say get it swapped if it is bothering you, i did my last swap over the phone so i didn't have to replicate the issue for anyone they just accepted what i told them over the phone. This was done though with phones 4 u in the UK who i purchased the phone from not Apple themselves, i'm sure they will just change it though.

 

[Romac]

I went to the Apple store today, they swapped it no questions or hassles. Of course the phone wasn't doing it while I was there but I showed them a YouTube video of someone else who was having the same problem.

On a side note, I stopped by the sprint store on my way back home (SIM card issue with the new phone), and while there I played with a 5s they had on display. That display 5s had the exact same issue, so like you said Benoit, definitely doesn't seem to be limited to just the c models.

 

[jav6454]

It's a common defect with many 5S phones. Go to Apple and show them.

 

[daveed91]

I went to the Apple store today, they swapped it no questions or hassles. Of course the phone wasn't doing it while I was there but I showed them a YouTube video of someone else who was having the same problem.

On a side note, I stopped by the sprint store on my way back home (SIM card issue with the new phone), and while there I played with a 5s they had on display. That display 5s had the exact same issue, so like you said Benoit, definitely doesn't seem to be limited to just the c models.

Can you post here the link of the youtube video?

 

[BENJMNS]

Mine does this. 5s 64