5K retina El Capitan Flash Storage Problem

Discussion in 'iMac' started by duke5K, Dec 28, 2015.

  1. duke5K, Dec 28, 2015
    Last edited: Dec 28, 2015

    duke5K macrumors newbie

    duke5K

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    Dec 28, 2015
    Location:
    Pasadena, CA
    #1
    Hi-Anyone else having a problem with their Flash storage emptying out/reseting properly? I've completely cleaned out all the files on my computer and Flash storage still reads (see attached photo) 108GB (other) Audio (28GB) etc... puzzled This is the second time its happened...it happened on Yosemite as well. Mac store said the upgrade to El Cap would fix it. Guess not! Probably should have gone with the fusion storage.
     

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  2. MadDane macrumors 6502a

    Joined:
    Apr 5, 2015
    #2
    How did you clean it out? Did you format it in Disk Utility? And have you put anything back on the drive? Also, is there anything in the trash can?
     
  3. duke5K, Dec 28, 2015
    Last edited by a moderator: Dec 29, 2015

    duke5K thread starter macrumors newbie

    duke5K

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    #3
    Hi-thank you-Basically moved all files to an external drive. Yes, all trash cans have been emptied. Have not done anything with Disk Utility. Not sure how that would work? But there is absolutely no audio files but it still shows 28G...Not to mention 108GB in other. A little of that will be my Lightroom and premiere-adobe. But that should only be a few gigs.

    I have put nothing back on the drive. Just waiting for my Apple appointment on Wed. Really not happy about making this trip for the second time. Last visit they just upgraded me from Yosemite to El Capitan. That obviously didn't help at all.
     
  4. MadDane macrumors 6502a

    Joined:
    Apr 5, 2015
    #4
    The storage in 'Other' can be a lot of things. But I assume you have the Operating System on the SSD? In that case that is also part of 'Other'. You can see Apples own description of what this includes here: https://support.apple.com/en-ap/HT202867

    You would use Disk Utility to format the SSD. In other words, delete everything on the drive and start over. I asked because you said 'I've completely cleaned out all the files on my computer and Flash storage still reads (see attached photo) 108GB (other) Audio (28GB) etc...' I just wanted to know what that meant in terms of what you had done :)

    Here is a screenshot of the storage usage on my own MacBook Pro.
    Screen Shot 2015-12-29 at 13.55.02.png
    As you can see I have 177.16 GB in other. Part of that is the Operating System, my Virtual Machine (Windows) and other things. As I see it, if you have some stuff saved on the SSD (including the OS) it looks perfectly normal to me.

    Can you post screen shots or tell us how much storage is used in the folders Applications, Desktop, Documents, Downloads, Movies, Music and Pictures? That might help get an idea of where there might be something stored.
     

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  5. duke5K thread starter macrumors newbie

    duke5K

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    #5
    Just not sure what is stored in the Other category. Don't know if the OS resides there or not...good question. Screen Shot 2015-12-28 at 10.56.56 PM.jpg With only 250G Flash I need every bit of that for sure... Here is a screen shot from finder "All my files" You can see its completely empty. There is nothing left on the computer. Yet it still shows there are files....Photo's, Audio and movies should all be zero if anything...
     
  6. MadDane macrumors 6502a

    Joined:
    Apr 5, 2015
    #6
    Is there anything in the folders I asked about in the previous post? If there is nothing on the SSD the easiest would be to format the iMac and reinstall the Operating System. Then you will have a clean SSD. However, you should make sure that it is either empty or that you have a backup before doing that.
     
  7. lobo1978 macrumors 6502

    lobo1978

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    Sep 22, 2011
    #7

    Just download from app store daisy disk utility this will give you the idea where are your files. You can also use Terminal.
     
  8. maflynn Moderator

    maflynn

    Staff Member

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    May 3, 2009
    Location:
    Boston
    #8
    Download and use OmniDiskSweeper. It will provide a sorted list of what's consuming your space.

    If you run it with sudo (As shown below), it will include some system files that it woud not normally have access to scan. That is a more accurate representation of what's consuming your drive.
    Code:
    sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
    Another option is to use this terminal command
    sudo du -d 1 -x -c -g /

    I prefer to redirect it to a text file (this puts it in your Documents folder
    sudo du -d 1 -x -c -g / > ~/Documents/du.txt

    Like the sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper command, it will scan all directories, but produce a text file as opposed to showing the results in a window
     
  9. Weaselboy Moderator

    Weaselboy

    Staff Member

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    Jan 23, 2005
    Location:
    California
    #9
    Ignoring the categories, does the total sound about right?

    Ever since Yosemite that storage readout has been screwed up and you should just ignore it. For example, mine shows 1.3GB of Photos and I have a 9GB Photos Library. The whole thing is just messed up.

    If you reindex Spotlight with the command below in Terminal it sometimes helps, but it seems inevitably the index gets messed up and the storage amounts drift off again. That storage readout gets it data from the Spotlight index.

    Code:
    sudo mdutil -E /
    tl;dr If the total seems about right... just ignore it.
     
  10. duke5K, Dec 29, 2015
    Last edited by a moderator: Dec 30, 2015

    duke5K thread starter macrumors newbie

    duke5K

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    Dec 28, 2015
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    Pasadena, CA
    #10
    t
    the numbers are way off...my audio reads 28Gig and there is not one audio file to be found on the computer.

    Thanks...I can give that a try but I think the problem is in the storage indicator mechanism. Its just not resetting as I clean out my files.
     
  11. Weaselboy Moderator

    Weaselboy

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    #11
    Like I said, that storage readout does not work properly and you should just ignore it. There is nothing you can do to fix it.
     
  12. duke5K thread starter macrumors newbie

    duke5K

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    #12
    I can't ignore it because eventually it will start giving me disk space warnings. And my computer will not function. Disk space warnings comes off the storage readout.
     
  13. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #13
    Can you tell us the steps that you use to move files to external storage?
    That ordinarily just does a copy, and your files are still in place on the SSD. You then move the original files to the trash, and empty the trash.
    The Finder does not update much in real time in El Capitan, so after a major change you should logout, then login - or just restart your Mac. The Finder may then show more accurately.
    I wonder if you may also get better results if you reset the spotlight database after making major changes to your storage.
     
  14. Erdbeertorte, Dec 30, 2015
    Last edited: Dec 30, 2015

    Erdbeertorte macrumors demi-goddess

    Erdbeertorte

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    May 20, 2015
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    Castle Grayskull, Eternia
    #14
    Maybe this might help you to find where most of your data is located:

    Bildschirmfoto 2015-12-31 um 02.52.32.png

    If you want to see the hidden files/folders too, copy this in the Terminal:

    defaults write com.apple.finder AppleShowAllFiles TRUE;killall Finder
     
  15. duke5K, Dec 30, 2015
    Last edited by a moderator: Dec 31, 2015

    duke5K thread starter macrumors newbie

    duke5K

    Joined:
    Dec 28, 2015
    Location:
    Pasadena, CA
    #15
    Just dragged everything over to a external drive and then dragged the files into the trash and emptied it. Although i figured out the problem. I used OmniDiskSweeper and it located a bunch of files in the Cache. Thats why my "Other" was reading so high. I didn't realize so much was being stored. I recommend Omnidisksweeper to find the hidden files!!! Its a free download. Thank you everyone for you help!!

    Thanks much...I ended up downloading the OmniDiskSweeper and found the hidden files in the cache.
     
  16. Erdbeertorte macrumors demi-goddess

    Erdbeertorte

    Joined:
    May 20, 2015
    Location:
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    #16
    Yes it's a nice application. And I saw it has been recommended before. Just wanted to show you another option, without downloading anything. :)
     
  17. maflynn Moderator

    maflynn

    Staff Member

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    Location:
    Boston
    #17
    Its a handy little application that can help rooting out large files that may go unnoticed :)
     
  18. tdbrown75 macrumors member

    tdbrown75

    Joined:
    Apr 28, 2015
    Location:
    Dallas, TX
    #18
    I believe the Storage tab within the About this Mac information dialogue is not real time, but based on Spotlight indexing values. I noticed this myself by comparing size properties on the SDD itself (McIntosh HD). If different, you can re-index the drive using spotlight, wait for cleanup to happen naturally or use a utility such as OmniDiskSweeper.

    Tim
     
  19. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #19
    You never mentioned this was happening. The entire thread you seemed only concerned about the storage category readouts, and that is a waste of time because they are all wrong.
     

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