5S: be careful with back bottom glass

Mactroki

macrumors member
Original poster
Nov 25, 2013
60
0
Paris, France
Hi

For my birthday my wife made me a surprise and we went for a hometown tour with Segway (two-wheeled electric vehicle) . After 1 hour of riding I felt pretty confident and started making short zigzags... and end up falling, with my 5S in the back pocket of my jeans.

The little glass on the back, the lower one, broke. I ordered a new one from ebay for 8€. Though it was for the iPhone 5, it fits perfectly 5S (the upper part DOES NOT because of flash).

To remove the old one I use a cutter and a hair dryer as seen in YouTube videos. A some point a tiny fragment which did not look like glass appeared but I did not worry and continued removing the whole thing. Well I don't know if it is because of heat or cut but the mic does not work anymore!

I though it was safe and easy it change this part and that nothing important could be found under but I was wrong! So be careful!

I am now thinking about suing my wife :)
 

bandofbrothers

macrumors 601
Oct 14, 2007
4,780
328
Uk
Not good !

This is why I use some form of iPhone case.

Currently the original iPhone 5s leather one.

I assume you had no form of insurance.

Thank you for sharing your story :D
 

Mactroki

macrumors member
Original poster
Nov 25, 2013
60
0
Paris, France
I decided to stop using cases and subscribe to AppleCare+ with the 5S.

This is not supposed to be covered by the contract as 1. initial damage was esthetic only 2. I ruined the guarantee by trying to fix it myself.
 

bandofbrothers

macrumors 601
Oct 14, 2007
4,780
328
Uk
I decided to stop using cases and subscribe to AppleCare+ with the 5S.

This is not supposed to be covered by the contract as 1. initial damage was esthetic only 2. I ruined the guarantee by trying to fix it myself.

Apple Care + covers accidental damage which is what this was.

And yes you may have voided this by carrying out repair work yourself.

That said.

Its worth trying to make the claim.

The Genius may just say Ok and swap it out - No questions asked.

Just dont offer up that info when in the shop.
 

LostSoul80

macrumors 68020
Jan 25, 2009
2,136
7
I decided to stop using cases and subscribe to AppleCare+ with the 5S.

This is not supposed to be covered by the contract as 1. initial damage was esthetic only 2. I ruined the guarantee by trying to fix it myself.
I doubt that claiming the phone's microphone stopped working afer the fall that broke part of the back glass will bring you issues since you have AppleCare+.
 

Givmeabrek

macrumors 68040
Apr 20, 2009
3,396
1,107
NY
Carrying a phone in your back pocket? Surprised that you broke it? Paid for AppleCare+ and then voided the warranty by trying to fix it. Couldn't figure out how to get it replaced under AppleCare?? :confused:
 

Mrbobb

macrumors 601
Aug 27, 2012
4,989
194
Telling ya, I am NOT a fan of the glass-metal-glass, is not Zen Aesthetics. I wonder if they did this because the band-Antennas of the 4/s wasn't up to snuff.
 

617aircav

Suspended
Jul 2, 2012
3,976
818
Carrying a phone in your back pocket? Surprised that you broke it? Paid for AppleCare+ and then voided the warranty by trying to fix it. Couldn't figure out how to get it replaced under AppleCare?? :confused:
I was wondering the same thing.
 

Jimbo47

macrumors 6502a
Jun 21, 2010
728
3
Carrying a phone in your back pocket? Surprised that you broke it? Paid for AppleCare+ and then voided the warranty by trying to fix it. Couldn't figure out how to get it replaced under AppleCare?? :confused:
Your username fits this post perfectly ;)
 

iPodJedi

macrumors 6502a
Nov 28, 2013
711
0
Apple Store, USA
Hi

For my birthday my wife made me a surprise and we went for a hometown tour with Segway (two-wheeled electric vehicle) . After 1 hour of riding I felt pretty confident and started making short zigzags... and end up falling, with my 5S in the back pocket of my jeans.

The little glass on the back, the lower one, broke. I ordered a new one from ebay for 8€. Though it was for the iPhone 5, it fits perfectly 5S (the upper part DOES NOT because of flash).

To remove the old one I use a cutter and a hair dryer as seen in YouTube videos. A some point a tiny fragment which did not look like glass appeared but I did not worry and continued removing the whole thing. Well I don't know if it is because of heat or cut but the mic does not work anymore!

I though it was safe and easy it change this part and that nothing important could be found under but I was wrong! So be careful!

I am now thinking about suing my wife :)
That sucks. I would assume that it is from the heat or u damaged it with something during the process. Hope u find a way to fix it. I learned a lesson here... I've always wanted to ride a Segway I'll just have to remember to keep my iPhone safe...sorry for the joke
 

Mactroki

macrumors member
Original poster
Nov 25, 2013
60
0
Paris, France
Yeah many lessons learnt. No Segway, no back pocket, no self repair. But I don't plan to get a case! Even broken, this device is too nice and too light to be spoiled by a case.
 

1DApple

macrumors member
Dec 6, 2013
40
0
Carrying a phone in your back pocket? Surprised that you broke it? Paid for AppleCare+ and then voided the warranty by trying to fix it. Couldn't figure out how to get it replaced under AppleCare?? :confused:
My God someone with common sense.
 
Last edited:

Charadis

macrumors 6502a
Jul 3, 2010
928
129
Hi

For my birthday my wife made me a surprise and we went for a hometown tour with Segway (two-wheeled electric vehicle) . After 1 hour of riding I felt pretty confident and started making short zigzags... and end up falling, with my 5S in the back pocket of my jeans.

The little glass on the back, the lower one, broke. I ordered a new one from ebay for 8€. Though it was for the iPhone 5, it fits perfectly 5S (the upper part DOES NOT because of flash).

To remove the old one I use a cutter and a hair dryer as seen in YouTube videos. A some point a tiny fragment which did not look like glass appeared but I did not worry and continued removing the whole thing. Well I don't know if it is because of heat or cut but the mic does not work anymore!

I though it was safe and easy it change this part and that nothing important could be found under but I was wrong! So be careful!

I am now thinking about suing my wife :)
This is most unfortunate. You could probably find a microphone component on eBay to repair yourself for cheap, or just take it to Apple. It might me worth noting, for future repairs, that it's usually wiser to disassemble the device to the bare encasement or as bare as reasonably possible before applying extreme heat to a specific part. Not all, but certain SMDs can be sensitive to exposure to such heat. Sent from my iPhone 5.
 

Partridge

macrumors 6502
Jul 28, 2007
355
78
Seriously? You have Applecare+. This is what it's for.

So you replaced the back glass after it broke and now the microphone doesn't work. They won't like that it has an aftermarket part, so just take the glass off completely and bring it in and pay the out of warranty fee as usual.

No part is better than somebody else's part. The back glass is not an essential part, they won't care.
 

RenoG

macrumors 65816
Oct 7, 2010
1,269
52
Men don't carry phones in their back pocket!?!?! Lol jk. Dude, that sucks :-(
I was thinking the same thing, especially after seeing a million teenage girls all over the mall this past saturday with their huge phones, where? Stuffed in their tight back pocket. Must be a girly trend, (not calling you a girl OP) I'm just saying Putting your phone in your back pocket is never a good idea..
 

Mactroki

macrumors member
Original poster
Nov 25, 2013
60
0
Paris, France
I was thinking the same thing, especially after seeing a million teenage girls all over the mall this past saturday with their huge phones, where? Stuffed in their tight back pocket. Must be a girly trend, (not calling you a girl OP) I'm just saying Putting your phone in your back pocket is never a good idea..
OK so you want me to continue to confess? I don't like to get the phone near my testicles! So it is either back pocket or front right pocket of my jacket (don't like it close to my heart too).

Maybe that deserves another thread or even a poll: do you think having your phone near your balls is dangerous for your health?
 

Givmeabrek

macrumors 68040
Apr 20, 2009
3,396
1,107
NY
He, he, I always thought the same thing. Might be a little too close. Oh well I don't want any kids anyway... :D
 

burgman

macrumors 68020
Sep 24, 2013
2,053
1,534
Zero risk? You realize once you fix/tamper with it, AC+ is useless?
Come up with a creative way to cause major damage to the phone so the tampering can't be seen. Cue the righteous outrage posts :cool:

----------

He, he, I always thought the same thing. Might be a little too close. Oh well I don't want any kids anyway... :D
Maybe they would have apple logos on their foreheads
 

rockitdog

macrumors 68020
Mar 25, 2013
2,496
862
I'm not a fan of carrying my phone in my back pocket at all. My iPhone is always in my front pocket, always.
 
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