6s Plus Got Hot and Died

She probably has a Samsung Chip.

 

While at the Apple Store today in AZ a lady came in stating her iPhone 6s had over heated and shut off a couple times..

 

Samsung chip here too. Mine gets hot on medium tasks but then I don't do any intensive tasks other than heavy browsing and social media. It's enough to make the Samsung chip become warmer than my 5c on the same tasks

 

Don't you just have to force a restart and it will stop doing that?

 

Have you tried pushing the home button and the power button simultaneously for about 10+ seconds and see if you can get the apple logo appears? This happened to my iPod touch and home button and power button did the trick.

 

Not sure, hasn't happened to me yet

 

She probably has the TMSC chip.

 

Happened to me but my phone didn't get hot. Just lagged up and froze then turned off and wouldn't turn back on no matter what I did. There wasn't any reservations for about a week so I just walked into the Apple Store and told them I wasn't leaving without a replacement.

 

If they had the same issues I had no a force restart won't even help. The genius who looked at my phone tried reinstalling the OS and kept giving her error so they just replaced my phone.

 

It just goes to show that these high frequency Samsung chips can heat up like laptop CPUs when pushed to the max and will cause motherboard frying. It's probably over 100 degrees Celsius on the die while it's about 60 degrees Celsius on the surface of the back

 

All this pontification is proof that people STILL don't know how to interpret the facts about which chip is "better." Hint: neither, really.

As for heat distribution:



The difference is barely 2°F, hardly enough to mean the difference between a phone dying for good or not. And have we all forgotten that this is supposed to happen long before the phone gets to the point of failure?



Bottom line: OP's issue probably has nothing to do with who made the A9 chip in it. IT's either a software lockup, or a component failure unrelated to the chip. It happens now and then.

 

That test was rigged. Also, the person who said TSCM is kidding. They gave that guy the best Samsung chip they had to cover damage.

 

There you go, bringing common sense into the discussion.

 

Sounds like the Touch ID fault to me.

 

Sounds to me to be another hardware fault and has nothing to do with which chip you have. It is a brand new phine with brand new software and things like this will happen. Blaming it on the chip is a shot in the dark.

 

Yes it's a known issue affecting approximately 50% of users judging from a poll in another thread. Hopefully the next software update will fix it but until then a lot of folk are switching off Touch ID. The sensor gets so hot that the phone switches off, signalling that the circuit is becoming triggered when it shouldn't be. It's also causing lag immediately upon unlocking the phone for some people.

 

This is a very common software fault (we hope). There is a whole thread on here dedicated to it. It's happened to me twice now. Forcing a restart as mentioned above fixes the issue, what chip you have doesn't have a bearing on this

 

Did you have a case on. Some cases cause overheating

 

What proof do you have to back that claim up?

 

If you have 4 stores so close to your house, why don't you want into he store and explain your problem and they will probably let you be see, although you might have a wait.

 

None. A lot of other people are saying the same too.

 

Other people repeating incorrect information, doesn't make it the truth all of a sudden.