8 defects in my iphone 3G

Discussion in 'iPhone' started by deriko100, Aug 7, 2008.

  1. deriko100 macrumors 6502

    Joined:
    Jul 29, 2008
    Location:
    New York
    #1
    Ok its been almost a month and i realized i had 8 defects and wanted to know what i should do but for now heres the list

    -light leak
    -apple logo cheaply painted like dots of paint
    -volume up/down button loose
    -silent/ringer switch is tilted when you put it to silent
    -screen is tilted
    -dead pixel
    -when i wake up my iphone 3g i get about a 2-3 second lag its not responsive right away
    -my iphone 3gs screen is like a old tv when you turn it off you see a line in the middle of the screen before it turns off

    i was thinking about calling applecare and see if they could send me a new iphone 3g, can you guys help me out like what to say :D
     
  2. TEG macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #2
    All except that final one with the line are actual problems. Most people have the line across the screen when you turn it off. I think it has to do with the technology used for the screen not being the same for most LCD screens, so it looks foreign.

    TEG
     
  3. Soreo macrumors regular

    Soreo

    Joined:
    Jul 1, 2008
    #3
    I was gonna be like, "Aww, poor baby. Light leaks. We all have em."
    But I decided to feel sympathy.
    Just call them and say, "Hey- there are a few defects with my iPhone. (in this spot briefly give them out, but don't be long and dragging with it) I feel like as if I didn't get my 200 dollar's worth, so I was hoping that I could maybe get a replacement."

    Done deal.
     
  4. gr8whtd0pe macrumors 6502a

    gr8whtd0pe

    Joined:
    Feb 21, 2008
    Location:
    Belle, WV
    #4
    Call them and tell them your problems. (1-888-my-iphone) They will suggest taking it to an apple store and letting them look at it. If there isnt one around you, they will more than likely send you a box (overnight) you send it back via fedex, and most of the time you get your replacment shipped out (overnight) they day they recieve it.
     
  5. deriko100 thread starter macrumors 6502

    Joined:
    Jul 29, 2008
    Location:
    New York
    #5
    thanks for replying

    thanks ill call applecare up today and ill tell you how it goes :D hope i get a new one
     
  6. Auzburner macrumors 65816

    Auzburner

    Joined:
    Apr 11, 2008
    Location:
    Syracuse, NY - USA
    #6
    Definitely call Apple, or bring it in! Too many problems for any devise let alone an iPhone. Good luck, and let us know!
     
  7. deriko100 thread starter macrumors 6502

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    Jul 29, 2008
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    New York
    #7
    what department

    can someone tell me what department to call?
     
  8. TEG macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #8
    The iPhone deparment for Technical Support.

    TEG
     
  9. deriko100 thread starter macrumors 6502

    Joined:
    Jul 29, 2008
    Location:
    New York
    #9
    repair

    im on the phone with tech support and they're gonna repair my iphone 3g i hope they cant fix it so then they have to send me a new one
     
  10. ubersalad macrumors 6502a

    Joined:
    Feb 26, 2008
    #10
    Why not just walk into genius bar and get it replaced at the spot?
     
  11. deriko100 thread starter macrumors 6502

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    Jul 29, 2008
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    New York
    #11
    quote

    i was afraid they wouldn't have any if they dont fix my phone im gonna replace it at the genius bar...
     
  12. ubersalad macrumors 6502a

    Joined:
    Feb 26, 2008
    #12
    There's nothing to be fixed...it's less than 1 month old. Personally I would accept only a brand new iPhone replacement and nothing else, and I'll make sure that's indeed the case at genius bar. Doing it on the phone won't get you far.
     
  13. deriko100 thread starter macrumors 6502

    Joined:
    Jul 29, 2008
    Location:
    New York
    #13
    blah

    i would have gotten a replacement if the iphone tech rep was smart she thought that my screen being tilted was a hardware issue she told me to restart the phone lmao
     
  14. deriko100 thread starter macrumors 6502

    Joined:
    Jul 29, 2008
    Location:
    New York
    #14
    best skins ever

    i have a bestskinsever and it covers the whole phone would i need to take it off to repair my iphone
     
  15. ventmore macrumors 6502

    Joined:
    Jul 13, 2008
    #15
    Yes you'll need to take it off, as you need a replacement...not a repair. I can't believe you're even contemplating letting them repair it when it's less than a month old.
     
  16. deriko100 thread starter macrumors 6502

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    Jul 29, 2008
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    New York
    #16
    so what do you want me to do then call applecare up tell them i want a replacment since my phones not even a month old
     
  17. ventmore macrumors 6502

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    Jul 13, 2008
    #17
    As already suggested...walk into the Genius Bar and ask for a replacement......they won't even hesitate with a list of problems like that :)
     
  18. Pixellated macrumors 65816

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    Apr 1, 2008
    #18
    *Sigh* Yes! :)
     
  19. ubersalad macrumors 6502a

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    Feb 26, 2008
    #19
    No kidding, don't expect to get anything done over the phone if you want result.
     
  20. deriko100 thread starter macrumors 6502

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    Jul 29, 2008
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    New York
    #20
    genius bar

    do i need a genius bar appointment to exchange my iphone
     
  21. BlueCynicalMoon macrumors newbie

    Joined:
    Aug 24, 2005
    Location:
    Swoyersville, PA
    #21
    I highly doubt they are going to repair it. They said the same thing on Monday when it came to the crack on my 16 GB White. They ended up just replacing it.

    I am just waiting for Fed Ex to deliver my phone. It sucks not having an Apple store locally.
     
  22. Auzburner macrumors 65816

    Auzburner

    Joined:
    Apr 11, 2008
    Location:
    Syracuse, NY - USA
  23. The General macrumors 601

    Joined:
    Jul 7, 2006
    #23
    Or just call Apple and see if they will ship you an advanced replacement unit like they did with me. There are no more loaner phones with the 3G, they just ship you your new one right away with a box to ship the old one back in, or you can sell the old one on eBay and pocket the extra if you sell it for more than $399 or $499.
     
  24. McGiord, Aug 7, 2008
    Last edited: Jan 30, 2011

    McGiord macrumors 601

    McGiord

    Joined:
    Oct 5, 2003
    Location:
    Dark Castle
    #24
    Besides all the hardware defects, the main one I am interested into know about is the responsiveness after you wake it up.
    I did notice that my iPhone 3G isn't as fast as the previous one when switching from one app to another.
    What firmware version does your iPhone have?
    How much free space your iPhone has?
    I will update mine Today and hope to see a difference.

    BTW: ask for a replacement and forget about the defects, be sure to inspect the replacement one before leaving the store.
    ________
    one vaporizer reviews
     
  25. deriko100 thread starter macrumors 6502

    Joined:
    Jul 29, 2008
    Location:
    New York
    #25
    ugh

    thanks i got a reservation for 5 tommorow lets hope they exchange it so what do i tell them i have a light leak on the left side and my silent/ringer switch isnt straight and volume up/down switch is shaking and then ask for a replacement?
     

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