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802.11n Upgrade Fee Confirmed at $1.99

Canerican said:
Except I expected the upgrade, and $100 on $18,000 is alot different than $2 on a $599 Mac Mini.
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Actually, $100 on 50 machines is exactly the same as $2 on one machine. That's the beauty of linear scaling. Further, you expected an upgrade which you had no reason to. The specifications on the product box, the website, and in store displays are quite clear. Apple's (and all other retail companies) published policies also clearly state that no agent of Apple's retail sales division is empowered to alter any terms or arrangements.

If someone in the store intimated that you'd get something for free later, that's something you need to resolve with the manager of that particular store. Unfortunately for you, what has been described does not constitute an oral contract and there is no binding agreement in place.

It would be like saying, "this car has a turbo! You only need to pay me $100 and I'll give you a super special key." I'll fork it over, but I'll probably make sure that no one I know ever buys a Honda.
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Except if you listened to Dan, the fifteen year old salesman, and didn't look at the window sticker (which curiously enough makes no mention of a turbo, since they don't exist), you'd have a grievance against Dan, but not against Honda. So if you went on a "don't buy Hondas!" rampage, it would be petty and misdirected.

If you opened your hood and discovered that you'd actually been shipped a better engine then you paid for or were told, you'd be rather happy, I'd imagine. Even if that means that maintenance and insurance are more expensive. Pay the $2 or don't, but there's no indignant soap box to stand on here and no money-grubbing conspiracy.
 
The accounting implications have been explained countless times by several different people throughout this thread. Yet some continue to refuse to accept these well formed and logical arguments. This has absolutely nothing to do with IQ, and everything to do with perceived entitlement.

I have said it before, and I continue to maintain that from both a legal and moral standpoint Apple owes these notebook owners absolutely NOTHING. For the last time, Apple promised the specifications listed on the invoice and product sheet. Apple delivered EXACTLY what was promised at the price that was agreed upon. If a buyer had a problem with the specifications or the price at the time of purchase, then they should not have purchased the computer. It is as simple as that.

As mentioned above, no salesperson is authorized to modify the terms of agreement between a customer and Apple. Choosing to acknowledge information given by a salesperson that directly conflicts with information distributed by the manufacturer is a personal risk that you knowingly took. Your grievance is not with Apple, it is with that representative (and yourself).

When you purchase something, you are guaranteed the specifications agreed upon at the time of purchase. Nothing more. Nothing less. For the likes of me, I simply cannot comprehend what all of this fuss is about. If you did not pay for a computer that was advertised as "N-capable" than you are not entitled to a computer that is N-capable.

Apple is offering the opportunity to upgrade certain computer models to 802.11n capability for a nominal (i.e. they're not making money off of this) fee. Choose yes or no and be done with it. This is not some elaborate money making scheme designed to nickel and dime loyal customers. If you continue to believe this, then perhaps you're being a little too paranoid.
 
Canerican said:
Yes it is.

Your wireless card is already 802.11n capable, you paid for that when you bought the computer. You are paying $1.99 for a driver that should be free.

They crippled their own hardware with a software restriction... they know that they will be making a lot of money.

I'll buy the driver, but this bad decision has me rethinking buying more Mac products... I make a good amount of money, a $1.99 isn't alot, its principle. Apple has a moral and ethical responsability to unrestrict its own products, and not charge the consumer who already paid to use that service again.
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So you would prefer they only include b/g capabilities? I don't understand - you didn't know n was in the computer when you bought it - so why upgrade if you don't like the fee. It's a choice - don't you get it. Do you have some god given right to have 11n in your laptop? Moral and ethical responsibility to give you capabilities you didn't know you bought. Weird logic.
 
TIGERmac said:
The accounting implications have been explained countless times by several different people throughout this thread. Yet some continue to refuse to accept these well formed and logical arguments. This has absolutely nothing to do with IQ, and everything to do with perceived entitlement.

I have said it before, and I continue to maintain that from both a legal and moral standpoint Apple owes these notebook owners absolutely NOTHING. For the last time, Apple promised the specifications listed on the invoice and product sheet. Apple delivered EXACTLY what was promised at the price that was agreed upon. If a buyer had a problem with the specifications or the price at the time of purchase, then they should not have purchased the computer. It is as simple as that.

As mentioned above, no salesperson is authorized to modify the terms of agreement between a customer and Apple. Choosing to acknowledge information given by a salesperson that directly conflicts with information distributed by the manufacturer is a personal risk that you knowingly took. Your grievance is not with Apple, it is with that representative (and yourself).

When you purchase something, you are guaranteed the specifications agreed upon at the time of purchase. Nothing more. Nothing less. For the likes of me, I simply cannot comprehend what all of this fuss is about. If you did not pay for a computer that was advertised as "N-capable" than you are not entitled to a computer that is N-capable.

Apple is offering the opportunity to upgrade certain computer models to 802.11n capability for a nominal (i.e. they're not making money off of this) fee. Choose yes or no and be done with it. This is not some elaborate money making scheme designed to nickel and dime loyal customers. If you continue to believe this, then perhaps you're being a little too paranoid.
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Well said. Someone with common sense and logic - very refreshing
 
I too find this whole $1.99 complaint thing ridiculous. When I saw the article about how imacs were silently shipping with pre-n cards, i thought that was mighty decent of apple, and $1.99 sure as f$£% is a lot cheaper than what it will cost to replace the g card in my imac rev a (the last mac not to ship with airport built in other than the powermac, so what was £40 to me, was free with an unreasonably cheap upgrade path, less than 2 years later, to all of you whiney fools).

The real crime here is that the new airport extreme doesn't come with gigabit Ethernet, even tho even the mac mini has for several generations now. Sod the USB port, that's only useful for printing, apple should have given more thought to NAS users with Gig-E hard drives. The Apple TV likewise only accepts 10/100 (not ideal for simultaneous hd viewing and web-browsing, but luckily it doesn't output 1080p so that won't be an issue :rolleyes: ). Guess I'm gonna have to go with ethernet over power (homeplug) to beat the brain cancer on the way to my projector...
 
TIGERmac said:
The accounting implications have been explained countless times by several different people throughout this thread. Yet some continue to refuse to accept these well formed and logical arguments. This has absolutely nothing to do with IQ, and everything to do with perceived entitlement.
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So then basically your contention is that the argument about the $1.99 charge being good or bad is an argument between entitlement-centric and non-entitlement-centric points of view. I'll be polite, respect your explanation and view, and kindly bow out of this discussion.

Thanks for your time! (And no, I do not mean this in a sarcastic fashion.)
 
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