When the M1's first came out, every reviewer was raving about how 8GB was like 16GB, with tests such as opening 50 apps at the same time with no slowdown. That was only three years ago. What was WOW three years ago is now considered an insult. Just an observation, but I'm sure you all remember what everyone was saying not so long ago, which was exactly what this Apple executive was saying. Does the normal user need 16, or only techies like us who visit these forums who are likely not the average or base machine type user? Think marketing person or program manager. They are pro users, too.
I checked some Windows machines. I found a rather interesting thing. Microsoft's own Surface Laptop has a base model of 8/256, costing $200 to upgrade to 16GB. Dell is a little cheaper, but not by much (closer to $150). It looks like most of their base machines are 16/256. HP's base machines that I found were all 8/256. It seems a lot of computer makers have very similar base specs as Apple does. Maybe these companies know something we don't as consumers, such as what the average user needs?