Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

iPhone 4 iTunes Error 1004

fabian9

fabian9

macrumors 65816
Original poster
Nov 28, 2007
1,149
171
Bristol, UK
I received my iPhone 4 today and didn't restore the correct backup. So I wanted to restore the phone so that it would give me the option of restoring a different backup again... I shouldn't have done that.

iTunes failed to restore and it's giving me iTunes Error 1004. I've tried it about 10 times now, re-downloading OS4, different computers, different USB cables, etc. and it keeps giving me 1004.

Has anybody else had this before? I saw that a couple of other people are getting 1004 errors over in the apple support forum, but there doesn't seem to be a solution so far.

Been on the phone with Apple for 30 mins to ask for advice, they basically told me to do the same thing as I've already done.

Any ideas?
 
just in case anybody else runs into this.

if you have modified your hosts file in order to backup your iBBC and iBSS files to jailbreak, you'll have to set it back to the original in order to avoid error 1004.
 
how?!

how do I go about resetting the hosts file so I can restore? Please help this sucks not being able to use my new iphone :(
 
Thank you so much. I was getting a little worried because I leave to Hawaii in the morning and I didn't want to board the plane with a semi-broken iPhone 4.
 
thanks for your help

I was freaking out yesterday and therefore impatient but using the clue of hosts file I went ahead and removed all host files from private/etc. Restarted, restored, once it got to the 55% area of the restore where it had been stopping.. I ran BLACKRA1N to purge it and voila it worked.. LOL then I replaced the hosts files.. Me and my impatience :) Thanks again though your way will likely help in the future :)


FYI: Using BlackRa1n as a purge is an awesome way to install custom fw without having to deal with DFU mode :)
 
I'm having the same problem. I've fixed the host file to be normal but I keep getting the same error. I've even tried reinstalling iTunes. No luck. =(

EDIT: LOL @ self. As always, a reboot does the trick. After the changes to the host file & reinstalling iTunes, I didn't reboot before trying to restore. Oops!
 
I've been having the same problem with the error code, I've been trying to restore because my push notifications arent working on my iphone 4 either. I have modified the host file as well(for my 3gs). When I try editing it back to normal, I am unable to save the changes due to insufficient access privileges. So I modify the access privileges and am still unable to save the changes to the host file, I am following the instructions exactly, this is frustrating to say the least. If I am unable to to make these changes, I can't restore from this computer. If anyone can offer some insight, I would greatly appreciate it!
 
This will bypass the error 1004. After it installs the iOS4.1 update it sends your phone into recovery mode and says you have to recover it...so its installed, so why do you have to recovery it? You dont.

If you have a mac you can download this app called Recboot. (google it)

have your iphone plugged in, and open the app. click exit recovery mode and your iphone will boot right up running the new updated version.

As far as i know recboot is still only for mac and not windows based systems.

PS - I got the 1004 error as well
 
The fix

Love Juice is spot on!

Go to /private/etc/ then open your host file. If you have anything saying "gs.apple.com xx.xx.xxx.xxx" (x=IP), you will need to delete or comment this out. You can comment out the entry by placing a "#" before the entry. Save the file and you should be good to go!

This is a fix for Macs.
 
Love Juice, thank you

forgot I had done this to downgrade a few months ago (in order to jailbreak). Thanks much!
 
Love Juice said:
if you ever edited your hosts file ...change it back. basically do the reverse of this to about step 5:

mac
http://www.iclarified.com/entry/index.php?enid=7556

windows
http://www.iclarified.com/entry/index.php?enid=7557

editing the file back to the original worked for me :))
Click to expand...

Thanks a lot for this! Was having the same problem with my new iPhone 4 after downloading 4.01. Edited the file, rebooted Windows and voila. A night of heartache avoided. Had completely forgotten that I'd been tinkering with code months ago with my old 3G
 
Hunter109 said:
This will bypass the error 1004. After it installs the iOS4.1 update it sends your phone into recovery mode and says you have to recover it...so its installed, so why do you have to recovery it? You dont.

If you have a mac you can download this app called Recboot. (google it)

have your iphone plugged in, and open the app. click exit recovery mode and your iphone will boot right up running the new updated version.

As far as i know recboot is still only for mac and not windows based systems.

PS - I got the 1004 error as well
Click to expand...

Thank you.. that did the trick for me.
 
You dont need to change the host file when you get that error

1004 error the software is already loaded in your device what you need to do is to use to kick your iphone out of recovery mode which is only a click of a button
it takes less than a minute for your iphone to be back to normally with correct firmware

i hope that help

recboot For Window


thank you
 
Thanks

Thank you, thank you, thank you!!!! i thought i was going to have to buy a new iphone.... this really helped me! Thanks again!

Hunter109 said:
This will bypass the error 1004. After it installs the iOS4.1 update it sends your phone into recovery mode and says you have to recover it...so its installed, so why do you have to recovery it? You dont.

If you have a mac you can download this app called Recboot. (google it)

have your iphone plugged in, and open the app. click exit recovery mode and your iphone will boot right up running the new updated version.

As far as i know recboot is still only for mac and not windows based systems.

PS - I got the 1004 error as well
Click to expand...
 
Thanks for this post OP. Resolved my issue :)

Can't believe I forgot about my host file edit...
 
Did apple blacklist the 4.0.1 update or something?:D . Wanted to restore to 4.0.1( now on same fw), but it says my iphone is not eligible for the requested build..
Can this be fixed? Was trying to restore once again(facetime doesnt work), but it's not possible anymore?
 
Frado said:
Did apple blacklist the 4.0.1 update or something?:D . Wanted to restore to 4.0.1( now on same fw), but it says my iphone is not eligible for the requested build..
Can this be fixed? Was trying to restore once again(facetime doesnt work), but it's not possible anymore?
Click to expand...

Yes, they stopped signing the SHSH blobs some time ago. If you have used Cydia or FWUmbrella to backup you SHSH blobs, you can still restore to 4.0.1.
 
Recboot fixes the problem

The previous poster who suggested using RecBoot to exit Recovery Mode is correct. This fixed the problem for me.

I was updating from 4.0.1 jailbreak to 4.1 (to use HDR photos) but kept getting error 1004. After I used RecBoot Exit, the phone started as normal and I was able to restore my data to it.
 
the solution is recboot

i had the same problem, but used recboot which helped, but my sim card was then sim locked, but then i just called the company and gave them the imei number, then i got my iphone back as before!!
 
I had the same error and fixed it via TinyUmbrella for windows. It has an kick out of recovery command.
What I noticed was that my iPhone4 is updated to 4.1 but the baseband is not updated. I'm still on baseband (modem firmware) 01.95.00 and not the new 2.10.04.

Now I have a question about this. I have a factory unlocked iPhone4 and thus don't care about unlocking it via jailbreak. I saved my 4.01 and 4.02 blobs for if I decide to jailbreak it in the future (maybe when I have a wifi ipad).
Now my question:
Is there anything else updated in the modemfirmware besides the unlock protection?
 
Love Juice said:
if you ever edited your hosts file ...change it back. basically do the reverse of this to about step 5:

mac
http://www.iclarified.com/entry/index.php?enid=7556

windows
http://www.iclarified.com/entry/index.php?enid=7557

editing the file back to the original worked for me :))
Click to expand...

Hey, I just wanted to thank you for this solution! I realized after trying to restore it, that i was doing something wrong. Then I googled the error and came upon these forums. Thankfully I found your solution, because a while back I remembered I tried to downgrade my new iPhone. So I modified iTunes and what not. But I upgraded my software before I edited the text files. So I encountered this problem when I was trying to upgrade my dads' iPhone 4! When I kept getting this error I freaked out, because my father is a business man and he needs his phone consistently. So if it wasn't for you advice I would have been in deep trouble. So I just wanted to thank you personally through this message for your help!
 
I phone 4 (4.0.1 JB) stuck at rec while updating to 4.1

Dear all
I could resolve my problem with the help of Tinyumbrella's Kick out of rec tab.:)
Wld like to JB with GP.Any suggestions for the choice of JB?:confused:
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back