Hello,
I'm on a 15 inch first generation Unibody MacBook Pro (Late 2008), and since I upgraded to Snow Leopard, it keeps crashing (once or twice a week) if I use the 9600M graphics card. It doesn't crash with the 9400M. By crashes I mean either complete infinite freezes or just random reboots, etc...
On Leopard, I never had ANY crashes, though it is true that I used the 9600M way less back then.
I don't know what you think, but it may seem like a hardware failure.
I am baffled about the fact that Apple only offers a ridiculous ONE YEAR of warranty. Even the worst and cheapest companies out there offer 2-3 years on anything from a mouse to a computer, and for free of course (warranty is supposed to be free, unlike Apple Care...).
I have read that in the European Union, there is a law saying that a company MUST provide 2 years of warranty at least. So I would like to ask you whether you know anything about this, and how I could get my motherboard replaced for free, if this is really a hardware problem. I asked a Genius and he said that Apple has to acknowledge the issue to get a free repair. However, I'm not sure whether the EU laws require acknowledgement. There is a hardware failure, which I have obviously not caused (never dropped the machine and I am super careful), and there is no way I could change something on the motherboard without it being noticeable, so I can prove that this is not my fault.
I would never have thought that such an expensive computer can have such a serious hardware flaw, I have bought cheap computers before and even those have never failed... I just can't imagine how a printed circuit board can just fail, it has no moving parts, what the hell can go wrong?
Paying the extra for the high-end MBP was a waste of money! Could've spent it on 2 PCs, of which at least one would still be working, if not both! Anyway, that's my problem and my stupid decision.
I'm on a 15 inch first generation Unibody MacBook Pro (Late 2008), and since I upgraded to Snow Leopard, it keeps crashing (once or twice a week) if I use the 9600M graphics card. It doesn't crash with the 9400M. By crashes I mean either complete infinite freezes or just random reboots, etc...
On Leopard, I never had ANY crashes, though it is true that I used the 9600M way less back then.
I don't know what you think, but it may seem like a hardware failure.
I am baffled about the fact that Apple only offers a ridiculous ONE YEAR of warranty. Even the worst and cheapest companies out there offer 2-3 years on anything from a mouse to a computer, and for free of course (warranty is supposed to be free, unlike Apple Care...).
I have read that in the European Union, there is a law saying that a company MUST provide 2 years of warranty at least. So I would like to ask you whether you know anything about this, and how I could get my motherboard replaced for free, if this is really a hardware problem. I asked a Genius and he said that Apple has to acknowledge the issue to get a free repair. However, I'm not sure whether the EU laws require acknowledgement. There is a hardware failure, which I have obviously not caused (never dropped the machine and I am super careful), and there is no way I could change something on the motherboard without it being noticeable, so I can prove that this is not my fault.
I would never have thought that such an expensive computer can have such a serious hardware flaw, I have bought cheap computers before and even those have never failed... I just can't imagine how a printed circuit board can just fail, it has no moving parts, what the hell can go wrong?
Paying the extra for the high-end MBP was a waste of money! Could've spent it on 2 PCs, of which at least one would still be working, if not both! Anyway, that's my problem and my stupid decision.
