About MBP 2.8Ghz warranty

[deanmadoo]

I'm thinking about buying a 2.8Ghz MBP for use in all 4 years of college
But was wondering,

Is the warranty the same?

When there is a problem do they exchange it for a new one?

and if there is a new model do they give you the same spec?

Thx

 

[aethelbert]

Is the warranty the same?

The same as what?

When there is a problem do they exchange it for a new one?

No... they fix the problem.

 

[ChrisN]

I don't see why it would be different than the base model or anything and if it's broke then they will most likely fix it and not give your a brand new unit.

ChrisN

 

[jav6454]

I'm thinking about buying a 2.8Ghz MBP for use in all 4 years of college
But was wondering,

Is the warranty the same?

When there is a problem do they exchange it for a new one?

and if there is a new model do they give you the same spec?

Thx

If you buy without Apple Care you get the 1 year limited warranty. That warranty covers manufacturing defects or any other problems you might experience. Covers repairs, replacements and other stuff in order to make things right. You also get 90 days complimentary phone support.

However, if you purchase AppleCare, your 1 year warranty gets extended 2 more years making it into a 3 year warranty after the date of purchase + 3 years of phone support.

Edit - If your laptop is BTO (CTO or ATO), then it gets fixed. You hardly ever get replacements for BTO laptops. However, when the costs of fixing overwhelm replacement, you should (depends if the person working for Apple, Apple care rep, genius, etc is nice enough) get a replacement. After many hassles Apple gives in. Don't worry, with a Mac you are covered.

 

[deanmadoo]

Edit - If your laptop is BTO (CTO or ATO), then it gets fixed.

what is that?

 

[alphaod]

what is that?

BTO = Built To Order

which you means you ordered it online and customized it; in this case the 2.8GHz; I've learned the hard way that getting BTO isn't good if you are the kind of person who has bad luck with computers breaking all the time.

 

[deanmadoo]

So it isn't the same as non BTO macbook pros right?

The non BTO are more likely to get a replacement than BTO laptops.

I think that kind of isnt fair
becuase i pay more for the laptop
but doesnt get the same kind of treatment 🙁

 

[iToaster]

So it isn't the same as non BTO macbook pros right?

The non BTO are more likely to get a replacement than BTO laptops.

I think that kind of isnt fair
becuase i pay more for the laptop
but doesnt get the same kind of treatment 🙁

Not quite. The warranty is the same, stock laptops get repaired as well, it's just that Apple stores don't carry BTO laptops so a replacement would be ordered and shipped, not handed to you over the counter. Also, you realize that you paid more because you ordered it with a superior feature so it costs Apple more, you shouldn't really receive any special treatment because you paid more for a BTO laptop.

 

[jav6454]

Not quite. The warranty is the same, stock laptops get repaired as well, it's just that Apple stores don't carry BTO laptops so a replacement would be ordered and shipped, not handed to you over the counter. Also, you realize that you paid more because you ordered it with a superior feature so it costs Apple more, you shouldn't really receive any special treatment because you paid more for a BTO laptop.

+1.

I have found that BTO options are only good if you really, really need the extra boost in whatever you are customizing (in this case your CPU). If you really, really need it, get it; else, a stock laptop is fine.

 

[deanmadoo]

+1.

I have found that BTO options are only good if you really, really need the extra boost in whatever you are customizing (in this case your CPU). If you really, really need it, get it; else, a stock laptop is fine.

Thx for the reply
i ordered the 2.8 becuase i want to use it for all 4 years of college

 

[pimentoLoaf]

If you're doing high-end stuff, like audio (Logic, Logic Express, Reason) or video (Final Cut Studio, FC Express, Motion, Shake), then go with the 2.8, 7200rpm drive, and max RAM.

 

[jav6454]

If you're doing high-end stuff, like audio (Logic, Logic Express, Reason) or video (Final Cut Studio, FC Express, Motion, Shake), then go with the 2.8, 7200rpm drive, and max RAM.

In order to have the 2.8GHz BTO option you have to be at the mid-range MacBook Pro ($2,499). That model already has maxed out RAM, the only thing he needed to change was 7200rpm drive and 2.8GHz processor goodness.

 

[deanmadoo]

Not quite. The warranty is the same, stock laptops get repaired as well, it's just that Apple stores don't carry BTO laptops so a replacement would be ordered and shipped, not handed to you over the counter. Also, you realize that you paid more because you ordered it with a superior feature so it costs Apple more, you shouldn't really receive any special treatment because you paid more for a BTO laptop.

its not the special treatment
its the less treatment
the non BTO will more likely get replaced than the BTO ones
so they get less

 

[J the Ninja]

its not the special treatment
its the less treatment
the non BTO will more likely get replaced than the BTO ones
so they get less

Life isn't fair. What do you want them to do? Stock every possible configuration so in the off-chance someone got a BTO customized that way and has a massive problem with it, they can get a new one? If you think that's feasible, you have a very poor concept of business and economics.

And just because you have a stock machine doesn't mean you get a replacement. Normally, you get the same machine back, with the repair performed, regardless of what you got it with. Replacements are generally only given to people who have chronic problems with a machine.

 

[iToaster]

its not the special treatment
its the less treatment
the non BTO will more likely get replaced than the BTO ones
so they get less

It's not exactly that you get less treatment. If your machine breaks after being repaired 3 times you're entitled to a new machine relative to what you had. It's just that Apple can't do an in store replacement with a BTO machine because they're BTO... it's not feasible for them to carry all possible configurations that they offer. Quite honestly, don't worry about it, if your laptop breaks, they fix it, if it breaks frequently they'll order you a replacement like the broken one.