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The Apple Store actually did not want to give me another one. I said I just wanted a brand-new one out of the box, and they wanted to give me a refund.

So in my case, they didn't want to provide me with my sixth replacement. Perhaps if you get in the situation where you are on your 4th or 5th phone, you can request a refund. HTH :)
 
Yeah I'd say that you'd be better to cut your losses and buy something else.

Reliability in a mobile phone should be a requirement, not just an optional bonus.

I'm in the market for a new phone right now, but the iPhone hasn't come to New Zealand or Australia yet so that's not an option. Although it's out of my budget anyway.
 
Wow... so many reasons for me to justify hanging onto a crappy old Ericcson that refuses to stop working no matter how many times I drop it.

I wonder what the true failure rates are.
 
My first iPhone was a day one unit, and about a month later it got a bright green pixel on the screen. The replacement has been perfect.
 
I've been pretty lucky. I just got my iPhone for Christmas and it is perfect.

When you have to exchange an iPhone because of defects, does the new phone get a fresh 1 year warranty or does the 1 yr warranty period apply to the original iPhone purchased?
 
For me the question is, how does the iPhone reliability compare to other PDA cellphones?

I know plenty of people who are constantly exchanging their PDA cellphones.

My wife is on her third Motorola Q, since August. The previous two flat-out died on her.
 
Wow, I feel bad for you. I couldnt imagine going through that much trouble even for a phone, as great as the iPhone. I hope you have better luck in the future...
 
For me the question is, how does the iPhone reliability compare to other PDA cellphones?

That's a fair question, although I guess with Apple there's a stigma that their products are more solid and reliable than other brands so a comparison wouldn't normally be made. Although most regulars in these forums know that this isn't actually the case (Rev A macs anyone?).
 
As a follow up to my original post, the Genius indeed swapped out my phone last night. I told him the first symptom - that it wouldn't ring/vibrate unless you were already actively using the phone (i.e. not in sleep mode) - and he immediately diagnosed it as having some sort of something that he was familiar with. He gave me a "new" phone. I asked him for an actual new phone as this will be my fifth. He was nice enough but said that the "bin" from which they must pull replacement phones has both new ones and refurbs, and there is no for him to know which is which. In the end, I'm content. But if this one fails, I'm demanding my $599 back.
 
could it be possible you were getting your broken iphones back secretly lol :D well mine was perfect on iDay until it got fried by a ipod charger my dad forced me to use it in a way it was that or no phone for 6 hours next replaced no problems :D
 
Hum, if the issue is real, it seems to be non-typical experience.

if the issue is real, MAYBE you are rough with your iPhone or there is environment condition specific to you that's causing your phones to fail?

Tested and sold a few DOZENS of iPhones here, NONE HAD PROBLEMS.
 
You caught me. I made all of this up. All of it. My 50+ other threads are also fabrications. I don't even own an iPhone, or even a computer.

Hum, if the issue is real, it seems to be non-typical experience.

if the issue is real, MAYBE you are rough with your iPhone or there is environment condition specific to you that's causing your phones to fail?

Tested and sold a few DOZENS of iPhones here, NONE HAD PROBLEMS.
 
my second is arriving tomorrow. dead pixels, crap battery, some parts of the screen didnt light up and the sound cuz v bad from the speakers (i listened to a few friends phones better`)

the battery really annoyed me, so fingers crossed wit dis one!!
 
Wow...I would be careful crossing the street if I were you.
I'm still on my 1st bought iDay and abused everyday since then, still works perfectly.
Also I just ran my iPhone bluetooth ear piece through the washing machine with bleach and fabric softener and it still works perfectly. (I'm not suggesting trying that with your iPhone though)
Good Luck.
 
I have been through a number of them as well and gave up in November. I cannot deal with the finger pointing between Apple and ATT...just too many issues.

Yahoo mail not working as it should.

Not receiving calls...even though phone was on and in full coverage.

Iphone not responding to cradle and not syncing.

Not working with Outlook.

It is an incredible device, but just not nearly perfect.

My cheap-o RAZR and my blackberry work for me. I would love to have all these issue ironed out by Apple and ATT and Yahoo, but I will not continue to make myself crazy trying to figure out "their" techincal issues. :D
 
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