Just got off the phone with an AT&T Premier rep (so take this for what its worth)
They said the new upgrade eligibility for users who upgraded to 3G last June-Aug and spend $99 a month on their bill is coming straight from Apple.
I, of course, asked how apple is dictating policy since they are not a carrier. I was then told it was part of their contract with AT&T, and that any AT&T rep who deviates from this arrangement will be terminated.
Oh - and the phone I pre-ordered from ATT on the 11th is back ordered for 2 weeks. Class act....
They said the new upgrade eligibility for users who upgraded to 3G last June-Aug and spend $99 a month on their bill is coming straight from Apple.
I, of course, asked how apple is dictating policy since they are not a carrier. I was then told it was part of their contract with AT&T, and that any AT&T rep who deviates from this arrangement will be terminated.
Oh - and the phone I pre-ordered from ATT on the 11th is back ordered for 2 weeks. Class act....