Activity app is just a spinning wheel

Discussion in 'Apple Watch' started by cvk14, Oct 4, 2016.

  1. cvk14 macrumors newbie

    Joined:
    Apr 23, 2015
    #1
    when first opening the Activity app, I just get a black screen and spinning wheel.

    any suggestions? I tried a full restore and fully erasing the watch. I'm stumped.
     

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  2. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #2
    Can you clarify the following:
    • What do you mean by "activity app"?
    • What phone do you have?
    • What OS is it running?
     
  3. cvk14 thread starter macrumors newbie

    Joined:
    Apr 23, 2015
    #3
    iPhone 7+
    iOS 10.0.2
     

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  4. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #4
    Oh, for your Apple Watch. Ok.
     
  5. webbga macrumors newbie

    webbga

    Joined:
    Feb 22, 2014
    Location:
    Cincinnati, Ohio
    #5
    --- Post Merged, Oct 4, 2016 ---
    Have you been using the Activity App with another iPhone and are now re pairing it with the 7+?
    If this is a new Apple Watch you have to pair it with the phone following the instructions in the Watch App. If you used the watch with another iPhone you should unpair the watch from the phone. Back up the phone to ICloud, and re pair the watch with the new phone. Not really sure if this addresses your question, but based on the information you supplied this is my best guess where to start.
     
  6. cvk14 thread starter macrumors newbie

    Joined:
    Apr 23, 2015
    #6
    I ensured that the watch is disassociated with my old phone AND my new phone. i noticed on the 7+ that when I looked under Health App > Sources > all sources (same watch twice and my phone), when I tap on then, the wheel spins again, while on the old phone (6S) the sources all have data.

    is there a back-end database on the 7+ that can be reset?
     
  7. jamdex macrumors member

    Joined:
    Jul 8, 2012
    Location:
    Manchester UK
    #7
    So the clarification you asked for was in the role of 'forum police' and not an actual ability/willingness to diagnose the problem?
     
  8. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
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    #8
    No. I don't own an Apple Watch. I wasn't familiar with this app and didn't know what the OP was referring to.

    Nice work jumping to conclusions though. Top notch.
     
  9. jamdex macrumors member

    Joined:
    Jul 8, 2012
    Location:
    Manchester UK
    #9
    You asked a series of questions (on something you apparently are not familiar with) and produced Zero answers. Its a pretty solid conclusion if you ask me.
     
  10. willmtaylor, Oct 4, 2016
    Last edited: Oct 4, 2016

    willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #10
    The OP had almost zero information about the issue. I asked 3 typical and logical questions for troubleshooting. Then @cvk14 clarified in a follow up post. Then I acknowledged the clarification and thanked him. Realizing I had nothing to contribute, I said nothing else. :cool:

    I'm sorry if any of this was confusing for you. o_O

    BTW, thank you so very much for the irony of your "forum police" comment. Could've have made that up. Fantastic! ;)
     
  11. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #11
    It is the ONLY Activity app (other than on the :apple:Watch itself) and is only available if you have an :apple:Watch.
     
  12. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
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    #12
    The horse hasn't had a pulse in ages. Not sure why you guys insist on continuing to beat it.

    Already explained I don't have an Apple Watch and I didn't know. Now I now.
     
  13. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #13
    You are posting in the Apple Watch forum where we ONLY talk about the Apple Watch so I assumed you were talking about the Apple Watch, my bad.:eek::D
    --- Post Merged, Oct 4, 2016 ---
    Here is a similar thread I remembered from a few days ago. Take a look at it.

    http://forums.macrumors.com/threads/activity-app-not-working-correctly.2003233/
     
  14. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #14
    I'm guessing the fact that this wasn't originally posted in the Apple Watch forum and only got moved there at some point later likely had something to do with it all initially.
     
  15. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #15
    Wanna know why it's here? Bc it was originally posted in the iPhone forum and I flagged it for the mods to move it.:rolleyes::cool:

    Like I said. Dead horse.
     
  16. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #16
    Then apologies to willmtaylor since I was not aware of that.:( Now shame on cvk14 for embarrassing me like that.:D
     
  17. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
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    #17
    Haha. All the best.
     

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