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ACTUAL Antenna Expert Speaks: iPhone 4 Woes Overblown

So, they did an "experiment" only once relying on Apple's admittedly flawed signal display as their only data point?

And called it a result.

LULZ.

Next please...
 
Rhonen said:
Anandtech, at least, didnt' call it a total product recall or massive fail. He said Apple should just provide free bumpers at least, best case replace phones with new ones with a coating.

Just saw your edit, too. Anandtech agrees and said there will be cases where you get better reception. But still, he feels the design itself is flawed due to the location of the antenna, not the antenna itself, provides ideas for solutions to solve it. His overall review of the phone is glowing praise, yet despite that, he feels the antenna problems is large enough that it should be addressed and fixed by apple.
Click to expand...
That sounds reasonable to me...and I do believe that Apple will figure something out to assist those with serious call/data dropping problems...
Contrary to what many have posted here, Apple didn't get to where it is today by producing inferior products, purposefully cheating and deceiving people, and being an overall evil corporation...at the end of the day, Apple usually does the right thing...:)
 
Ronnoco said:
That sounds reasonable to me...and I do believe that Apple will figure something out to assist those with serious call/data dropping problems...
Contrary to what many have posted here, Apple didn't get to where it is today by producing inferior products, purposefully cheating and deceiving people, and being an overall evil corporation...at the end of the day, Apple usually does the right thing...:)
Click to expand...
Agreed, Apple earned their spot as a top tech company.

However, many feel Apple hasn't been reacting strongly enough to alleviate their concerns. At least that's how I see it. Many feel it's a hardware issue (location of antenna), Anandtech's tests show it's a hardware issue, so those with a problem don't feel Apple's upcoming antenna display fix will actually solve their problem.
Whether it does or not remains to be seen, but I can understand the worry and hand wringing. These are people who love their phone and want to keep it, they just want the same strong reception others have.
 
Rhonen said:
Agreed, Apple earned their spot as a top tech company.

However, many feel Apple hasn't been reacting strongly enough to alleviate their concerns. At least that's how I see it. Many feel it's a hardware issue (location of antenna), Anandtech's tests show it's a hardware issue, so those with a problem don't feel Apple's upcoming antenna display fix will actually solve their problem.
Whether it does or not remains to be seen, but I can understand the worry and hand wringing. These are people who love their phone and want to keep it, they just want the same strong reception others have.
Click to expand...

Basically that's how I feel.

If Apple comes clean and says, yes your device is performing as it should, as crappy as it is, then I'll be satisfied. Until then they keep saying the iPhone 4 and its antenna is a breakthrough improvement in mobile reception. I'm not seeing this when even comparing to the company's own products. This lends me to believe something is wrong with my device, hence seeking a remedy.
 
Rhonen said:
Agreed, Apple earned their spot as a top tech company.

However, many feel Apple hasn't been reacting strongly enough to alleviate their concerns. At least that's how I see it. Many feel it's a hardware issue (location of antenna), Anandtech's tests show it's a hardware issue, so those with a problem don't feel Apple's upcoming antenna display fix will actually solve their problem.
Whether it does or not remains to be seen, but I can understand the worry and hand wringing. These are people who love their phone and want to keep it, they just want the same strong reception others have.
Click to expand...

Yes, I agree with your concern, however, it has barely been a week since the product was released and I don't blame Apple for taking some time to gather information and process the data, conferring with AT&T and other vendors and not panicing or knee jerking. Like I said, they didn't develop such a loyal and massive customer base by screwing people...in fact,
Apple is consistently "Top Rated" in Customer Satisfaction" and in "Customer Sevice"...that doesn't happen by accident...not that they can't make a mistake, but if/when they do, they "usually" do the right thing...
I've owned dozens of Apple products over the years (I'm typing on a new 15"i5 MBP right now and using a new Magic Mouse) and i have had some issues but Apple has ALWAYS done the right thing in the end...even, at times, when the issue was my doing and not the fault of the Apple product...
I trust they will rectify the issue soon...and I DO think it has been blown WAAAAAY out of proportion...
 
Rhonen said:
Agreed, Apple earned their spot as a top tech company.

However, many feel Apple hasn't been reacting strongly enough to alleviate their concerns. At least that's how I see it. Many feel it's a hardware issue (location of antenna), Anandtech's tests show it's a hardware issue, so those with a problem don't feel Apple's upcoming antenna display fix will actually solve their problem.
Whether it does or not remains to be seen, but I can understand the worry and hand wringing. These are people who love their phone and want to keep it, they just want the same strong reception others have.
Click to expand...

THAT is the bottom line, in my opinion. I'm 98% positive the phone has a hardware problem, some people think it's software. Apple announces a problem in their math used to compute something on the display notorious for being useless at best. Uh....say what? Further, the iPhone 4 holds a call much better than any previous phone, something I've seen myself over and over again, yet it displays far worse reception. According to Apple, their "fix" will have my phone displaying zero bars instead of the one it displays now. How is that a fix, especially when it holds phone calls for as long as I want to talk instead of having the call dropped within a few minutes, every time, as with previous iPhones that displayed better reception? It makes no sense.

If you want to see where this frustration comes from and leads to, how about those people who bought iPads and had wifi problems and were told by Apple that it was their router? Yes, the same router that works without problems with every other device in the house and has done so since it was plugged in and set up. Yes, eventually Apple acknowledged a problem with the iPad and that it would be fixed and then announced that iPad owners should expect an iOS4 update in the fall. Wait....what? What about the wifi problem? I can't watch a baseball game because the thing keeps resetting and there's no update coming until a whole new system in the fall?

And finally, I'd wager none of this would be as infuriating for so many people had Jobs any self control or humanity. You know what would have helped immensely? "Gee, sorry to hear about your problems. Email this guy about it and we'll look into it". Instead, he yet again manages to make himself and his entire company look like a disconnected, smug, self-centered a**hole with "You're holding it incorrectly", causing a huge explosion of hate and discontent aimed squarely where it belongs; at Apple. Right or wrong, that's the problem. Apple insists that it knows best. It insists on building the hardware and writing the software. It insists that every 3rd party program be inspected and approved by Apple. Apple insists on controlling every last thing about everything it makes and then when something goes wrong, such as a poor antenna implementation, it insists that it's the user causing the problem? If that crap doesn't wash with my wife who knows nothing about electronics, it's sure as hell not going to wash with someone like me who has an EE and almost 40 years of experience designing, testing and using antennas, feed lines, transmitters, SWR meters, matching networks and all the rest of it.

You know, I thought the best part of the whole thing was their announcement that they were "stunned" to find a problem in the math that computes the reception bars. "stunned". Didn't they already alter all that once before for the 3G and 3GS because there were "too few" bars? They blow off all the real problems in both hardware and software, blow off even addressing concerns with realistic answers one way or the other, decide unilaterally that the #1 problem to be addressed is some formula that makes little difference in real life and that they've already altered at least once, announce that this purely software fix will be available "in a few weeks" and then say they're "stunned". Oh yeah, it's stunning alright.
 
Well, there's definitely a problem and let me state my experience.

I was on a phone call yesterday [a long one] so I used the speaker phone. I had 5 bars showing. Now I don't care how many bars are showing it doesn't really matter as long as the call goes thru and is clear. I had the phone sitting on a table on speaker phone without even touching the phone and it dropped 3 times within that hour phone call. Luckily they had my number and called me back.

How is there not a reception problem with something like this happens? I wasn't even touching the phone and it STILL dropped the calls. This is my 2nd iPhone 4 and its worse than my original.
 
here's my real world experience... i have access to 2 iphone 4s on different networks in the uk. both of these networks have full 3g coverage in the city i work in. when i hold the phone naturally (IE the same way mobile phone adds have shown phones being handled since they started putting them on TV) i get no bar movement what-so-ever. no antenna problem then? no. when i go home to a rural area i get 2-3bars 3G on one network (or sometimes full edge, it depends what the phone feels like picking up) and full GPS signal on the other. cover the hot spot and both phones can drop to 0 signal, no service. put the same sims in to my old 3gs and android phone (Hero) and the 3gs gets the same signal, 1-3 bars 3g or full edge, and the android gets full GPS. pick the phones up, again, in a natural way, and i get no signal movement at all.

i think it says it all really. if you have exceptional coverage you're not going to see this issue and think you phone is fine, but move out of that coverage bubble and you'll probably find that you have the same problem as the rest of us. a problem that you could argue is down to poor coverage, but is actually not an issue for other phones.
 
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